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Best Western Richmond Hotel

2.5 star property
Enjoy the indoor pool at this Richmond hotel

Choose dates to view prices

Photo gallery for Best Western Richmond Hotel

Indoor pool
Front of property - evening/night
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi
Restaurant
Garden

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

View in a map
100 Eastern Bypass, Richmond, KY, 40475
  • Eastern Kentucky University
    ‪17 min walk‬
  • EKU Center for the Arts
    ‪2 min drive‬
  • Lake Reba
    ‪12 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

In Richmond .You'll find Cinemark At Richmond Centre and Richmond Centre Mall within a 15-minute walk of this Richmond hotel. Richmond Peddler's Mall and Eastern Kentucky University are also within 2 miles (3 km).

What's nearby

  • Richmond Centre Mall - 8 min walk - 0.5 miles
  • Eastern Kentucky University - 17 min walk - 0.9 miles
  • EKU Center for the Arts - 2 min drive - 1.1 miles
  • Hummel Planetarium - 3 min drive - 1.5 miles
  • Lake Reba - 12 min drive - 4.7 miles

Getting around

  • Blue Grass Airport (LEX) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Cook Out - ‬3 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

Best Western Richmond Hotel

Enjoy the indoor pool at this Richmond hotel
Best Western Richmond Hotel offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2314 square feet (215 square meters) and includes a conference center. The business-friendly Best Western Richmond Hotel also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 2 levels
  • 2314 sq ft of conference space
  • 215 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Richmond Hotel offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Exterior

Clarion Pointe Richmond North near University

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  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 834 reviews
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The price is $93
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

How close is Best Western Richmond Hotel to the airport?

Best Western Richmond Hotel is 32.9 mi (38-min drive) away from the Blue Grass Airport (LEX) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Richmond Hotel?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Best Western Richmond Hotel on Sep 7, 2025 start from $78.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Richmond Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Richmond Hotel.

Does Best Western Richmond Hotel offer free breakfast?

Best Western Richmond Hotel offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Best Western Richmond Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Richmond Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. A fee applies for early check-in.

Is there free parking at Best Western Richmond Hotel?

This hotel offers free self parking.

Does Best Western Richmond Hotel have a pool?

Best Western Richmond Hotel features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Best Western Richmond Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Richmond Hotel to downtown Richmond?

Best Western Richmond Hotel is 1.7 mi away from Richmond.

Best Western Richmond Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 282 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 128 out of 1000 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in May 2025

2/10 Terrible

Grace

Disliked: Cleanliness, amenities, property conditions & facilities
Left the property with bug bites all over my legs. The beds look like they are from the 80’s. Holes in the wall in bed room. Shower rod was disconnected from the wall. Couldn’t event get out door open. Went to breakfast and there were bugs everywhere. Long story short I would not recommend at all.
Stayed 1 night in May 2025

10/10 Excellent

Leah

Stayed 1 night in May 2025

2/10 Terrible

Jacquetta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty @ cold hotwater tub

Stayed 1 night in May 2025

10/10 Excellent

joe

Stayed 1 night in May 2025

10/10 Excellent

Shawn

Stayed 1 night in Apr 2025

4/10 Poor

Dori

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The pool area was dirty and the fitness center was filthy-exercise equipment laying on floor, weight resistance machine broke and drywall dust all over. Remodeled room was good and bed was comfortable
Stayed 1 night in Apr 2025

8/10 Good

warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ali

Traveled with family
Liked: Staff & service, room comfort
We stopped on the way heading thru to Townsend TN. When we pulled up we couldnt really tell if it is open
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machine, otherwise fine
Stayed 3 nights in Apr 2025

10/10 Excellent

Deidre

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, great bed(s)
Stayed 1 night in Apr 2025

2/10 Terrible

Lillian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE!!!

This hotel was horrible in every way possible. 3 different Low battery fire alarms in the hallways going off all night. Laundry broken, ice machine broken, bathroom toilet broken, pool freezing, hot tub so incredibly filthy it was green and had unidentified substances floating on top of the water. A fungal/bacterial infection just waiting to happen. This was the worst hotel I have ever stayed at and would not recommend it to anyone under any circumstances.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel!

I did not usually fill out reviews. Our stay at this hotel was awful. I waited for 30 minutes for someone to check me in. Then I found out that the amenities that they said that they had online they did not have. Not only that we checked and we were told that they did not have any hot water. The hotel was under construction, but it looked like it had been for a long time. I don’t think you should be able to falsely advertise the type of stay, you are going to receive. I should’ve taken pictures, but I was so ready to leave the next day that we literally woke up the first thing in the morning and checked out. Very disappointed!
Stayed 1 night in Apr 2025

2/10 Terrible

Edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the room and the bed sheets weren’t even in the bed. The sheets and pillows were on a chair and the suitcase stand. Crumbs and dirt all over. The faucet in the tub was hanging off the wall and barely hanging on by a little caulk. Asked for a refund and the hotel would not issue a refund. This place is disgusting and not clean. The back of the hotel is boarded up, it looks condemned.. there is no way this hotel meets safety and sanitation standards.

2/10 Terrible

sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Traveled with partner, Traveled with family
No hot water was a problem
Stayed 1 night in Apr 2025

4/10 Poor

Earlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They are going through a remodel which is no big deal but they gave us a room knowing it had a hole in the middle of the floor. It was big enough i tripped over. That room should have been out of service what if i would got hurt. Very disappointed
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the Interstate and several eateries.
Stayed 1 night in Mar 2025

4/10 Poor

Aaron

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
I was unaware the property was being renovated when booked. It had a lot of construction going on which left areas looking dirty and unpleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and nicely remodeled, staff was very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overall.

Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.
Stayed 1 night in Mar 2025

6/10 Okay

Zakary

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pillows were terrible so it was difficult to sleep. There was a bare minimum of towels and no toiletries. The keys cards kept going out every time I left so I kept having to go back to the front office.
Stayed 3 nights in Mar 2025