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5.0 out of 5

"The only issue was with a male on dayshift, when we were trying to make arrangements for another nights stay. He would talk over us, not allowing us t ... " More

By a verified traveler on Tue 17 Dec 2019

Hotel Description

Enjoy the free WiFi at this Richmond hotel

In shopping district

You'll be within half a mile (1 km) of Richmond Centre Mall and 2 miles (3 km) of EKU Center for the Arts with a stay here. Eastern Kentucky University and Hummel Planetarium are also within 3 miles (5 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A fitness center is provided and the front desk is staffed around-the-clock.

Free Internet, flat-screen TVs

The 92 guestrooms offer free WiFi and free wired Internet, flat-screen TVs, and free local calls. Showers, ironing boards, and desks are also available. Weekly housekeeping is available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77* Per night/room May 18 - May 19

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Richmond ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Richmond

Family (2)
5 out of 5
The only issue was with a male on dayshift, when we were trying to make arrangements for another nights stay. He would talk over us, not allowing us to tell him about the conversation we had with the female receptionist, the previous night.

Posted by on Dec 17, 2019

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About the Tru by Hilton Richmond

Location 1020 Amberly Way, Richmond, KY 40475

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Tru by Hilton Richmond also features a fitness center, coffee/tea in a common area, and an elevator. Self parking is free. A complete renovation of Tru by Hilton Richmond was completed in 2018. This Richmond hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Built in 2018
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Richmond offers 92 accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • Flat-screen television
  • Shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Tru Hilton Richmond KY Hotel
  • Tru Hilton Richmond KY
  • Tru Hilton Richmond Hotel
  • Tru Hilton Richmond
  • Hotel Tru by Hilton Richmond Richmond
  • Richmond Tru by Hilton Richmond Hotel
  • Hotel Tru by Hilton Richmond
  • Tru by Hilton Richmond Richmond
  • Tru by Hilton Richmond KY
  • Tru Hilton Hotel
  • Tru Hilton
  • Tru by Hilton Richmond Hotel
  • Tru by Hilton Richmond Richmond
  • Tru by Hilton Richmond Hotel Richmond

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.