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4.1 out of 5

"Clean, efficient, friendly staff, rooms nicely appointed, food good. " More

By a verified traveler on Sun 18 Jul 2021

Hotel Description

4-star hotel near US Space and Rocket Center

In shopping district

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Bridge Street Town Centre and within 3 miles (5 km) of US Space and Rocket Center. Also, Cummings Research Park is within half a mile (1 km) and Huntsville Botanical Garden is within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a poolside bar. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 232 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Free weekday newspapers, free bottled water, and hair dryers are also available.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$195* Per night/room Sep 4 - Sep 5

Executive Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Non Smoking (Deluxe)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Huntsville ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Huntsville

Everyone (10) Couples (1) Family (5)
5 out of 5
Clean, efficient, friendly staff, rooms nicely appointed, food good.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Front Office Supervisor

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

5 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jul 7, 2021 by Front Office Supervisor

Thanks so much for sharing your experience with us. We hope to see you again soon.

2 out of 5
Even though we paid in advance through Travelocity, the front desk had me run my card again. We explained that we had already paid but she insisted that I had to run it again. They charged us twice. The second charge was $40 less. I initially paid $219 for our room. The second time they charged us $185 for the same room. When I saw through my checking account that we had been charged twice and requested that I be reimbursed, they reimbursed the lower amount. It looks like I could have had the lower price for the room.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 6, 2021 by Front Office Supervisor

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

4 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 22, 2021 by Front Office Supervisor

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5 out of 5
The room was nice and clean. Breakfast was amazing the next morning.

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 21, 2021 by Front Office Supervisor

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5 out of 5

Posted by on Jan 4, 2021

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Comment from Hotel Management

Jan 18, 2021 by Front Desk Manager

Greetings, Thank you for choosing The Westin Huntsville! We appreciate your 5-star rating! We hope to welcome you back in the future! Sincerely,

5 out of 5
Great customer service and always clean. 5 star rating

Posted by , from Huntsville,Al on Sep 28, 2020

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Comment from Hotel Management

Oct 29, 2020 by Front Desk Manager

Greetings, Thank you for your recent stay at Westin Huntsville. We are glad to know that we consistently provide the customer service and cleanliness that you deserve. We appreciate your positive feedback and 5-star rating! See you soon! Sincerely,

5 out of 5

Posted by on Sep 27, 2020

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Comment from Hotel Management

Nov 23, 2020 by Front Office Manager

Greetings, Thank you for choosing The Westin Huntsville and providing a perfect 5 out of 5 rating! We are glad you enjoyed your stay and hope to welcome you back soon! Sincerely,

1 out of 5
Check is at 3 pm. Tried to check in at 330 and staff said rooms were not ready. Staff further advised they weren’t sure when rooms would be ready. One room was eventually ready 6 pm and 2nd room at 8 pm. Terrible service, no return call from general manager. As nice as the hotel looked, absolute failure on staff

Posted by , from Georgia on Jun 21, 2020

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Comment from Hotel Management

Jun 29, 2020 by Front Office Manager

Thank you for you providing your feedback in regards to your recent stay. We sincerely apologize for the issue with the wait at check-in. Your feedback has been shared with the appropriate hotel team to ensure this does not happen again moving forward. Again, thank you for your feedback and we hope to have the opportunity to serve you again as you return to Huntsville. Sincerely, Front Office Manager

5 out of 5
The proximity to my. training location, and the airport was excellent. The reception was warm and friendly. The food was great. Ben and Willie provided excellent shuttle service. I wish I had more time there.

Posted by on Mar 3, 2020

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Property Features

The Westin Huntsville offers its guests an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 20647 square feet (1918 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Huntsville. Free self parking is available. This 4-star Huntsville hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 6 levels
  • 20647 sq ft of conference space
  • 1918 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Huntsville International Airport (HSV) (14.2 km / 8.8 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Huntsville offers 232 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers.

  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Sage Grille - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Trieste Cafe' - Onsite coffee shop. Open daily.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.00 and USD 25.00 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Valet parking fee: USD 16.00 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Huntsville Westin
  • Westin Hotel Huntsville
  • Westin Huntsville
  • The Westin Huntsville Hotel Huntsville
  • Westin Huntsville Hotel
  • Huntsville Westin
  • The Westin Huntsville Hotel
  • The Westin Huntsville Huntsville
  • The Westin Huntsville Hotel Huntsville

You should know

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.