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4.1 out of 5

"I've stayed here before. Great value for the area, and probably one of the cleanest, friendliest, and recently redone places. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

Hotel near Oak Mountain State Park in Pelham

In Pelham

Within 2 miles (3 km) of this Pelham hotel, you'll find Oak Mountain State Park and Pelham Civic Complex. Oak Mountain Amphitheatre and Cahaba River are also within 3 miles (5 km).

Outdoor pool

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-out and free Internet in public areas. There's a seasonal outdoor pool on site, and laundry facilities and free newspapers are also offered.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 75 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Refrigerators, microwaves, and room service are also available.

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$89* Per night/room Aug 1 - Aug 2

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Pelham Hoover I-65 ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Pelham Hoover I-65

Everyone (7) Family (7)
5 out of 5

Posted by on Mar 14, 2020

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5 out of 5
I've stayed here before. Great value for the area, and probably one of the cleanest, friendliest, and recently redone places.

Posted by , from Jax, FL on Feb 12, 2020

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4 out of 5
The location is close to everything I needed such as dining and shopping. The staff is friendly and helpful.

Posted by on Jan 5, 2020

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5 out of 5
Was clean and staff was very friendly. Would go back again

Posted by on Sep 27, 2019

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5 out of 5
Extremely nice, friendly and helpful staff. Very clean. Large room and bath. Very comfortable bed. Very good breakfast (one of the best we have ever had at similar hotels). Very quite, but convenient location to major highways, businesses, restaurants and shopping areas. Would definitely recommend and will return when can.

Posted by on Sep 25, 2019

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5 out of 5
Great room and staff Room by pool a little noisy before they closed and then very quiet

Posted by on Aug 18, 2019

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3 out of 5
Did not like having to wait so long on elevator. If I were able to climb the stairs I would've. Need to have a bench there, some of us old people cant stand that long.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Aug 3, 2019 by paula

sorry for your inconvenience

1 out of 5

Nasty

Room was dirty and very loud due to occupants above our room. Do not recommend.

Posted by , from IN - Indiana on Oct 8, 2017

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5 out of 5

Nice hotel - large room

Pros: The room was very nice, clean and lots of space.
Cons: It was supposed to include a full hot breakfast but there were only waffles and pastries and those were very limited
We had a room with two queen size beds and were surprised to find that it also included a sitting area. We were a family of four staying one night on our way to Orange Beach, Alabama.

Posted by , from Oklahoma on May 30, 2016

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Comment from Hotel Management

Jun 23, 2016 by Annie

Thank for your stay! We do have a full hot breakfast every morning. This includes Fresh eggs and Meat!

3 out of 5

Maid service tending toward poor

Pros: The bed and the breakfast. However, the second morning (a Saturday) the food was running low by 8:15 a.m. and no effort to replenish.
Cons: Maid service.
Location: Galleria Mall
Arrived, was assigned room. Transported luggage to room and began unpacking and organizing. Refrigerator freezer had large ice build up making it impossible to close freezer door and difficult to close refrigerator door. Requested an exchange of refrigerator. Not possible, no staff to perform such function. So, assigned a different room. Packed up stuff and moved to different room. Unpacked and organized. Then, I noticed debris scattered about on carpet. Looked like someone had scattered peanut leavings, etc. all over the floor. Did not feel like repacking. So, I went to the front desk and requested a vacuum cleaner. Clerk offered another room, but I declined figuring that it would be quicker to vacuum. So, I vacuumed the room. Then I noticed that the coffee table and desk were covered with dust. Went to clerk and requested Pledge and dust cloths. Went back and dusted the furniture. 2nd day, maids did not replace slivers of bars of soap or toilet paper. However, found maid in hallway and obtained soap and toilet paper. Later, found coffee packet had not been replaced (nevermind, would get coffee at free breakfast). Positives: the room was quiet and the bed was comfortable.

Posted by , from Daphne, AL on May 8, 2016

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Comment from Hotel Management

Jun 22, 2016 by Annie

Thank you for your stay ! On behalf of the Comfort Suites I apologize.

About the Comfort Suites Pelham Hoover I-65

Location 2235 Pelham Pkwy, Pelham, AL 35124

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Pelham Hoover I-65 offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. WiFi and wired Internet are free in public spaces. The business-friendly Comfort Suites Pelham Hoover I-65 also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This Pelham hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 4 levels
  • Built in 2007
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Birmingham International Airport (BHM) (34.7 km / 21.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Pelham Hoover I-65 offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Refrigerators and microwaves are provided. This Pelham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Comfort Suites Pelham Hoover I-65

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Hotel Names

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  • Comfort Suites Pelham
  • Comfort Suites Pelham Hoover I-65 Hotel
  • Comfort Suites Hoover I-65 Hotel
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  • Comfort Suites
  • Comfort Suites Hoover I 65
  • Comfort Suites Pelham Hoover I-65 Hotel
  • Comfort Suites Pelham Hoover I-65 Pelham
  • Comfort Suites Pelham Hoover I-65 Hotel Pelham

You should know

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.