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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property
Hotel perfectly located for exploring Alabaster

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Free daily continental breakfast
1 bedroom, minibar, in-room safe, desk
Exterior
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Veterans Park
    ‪10 min drive‬
  • Oak Mountain State Park
    ‪11 min drive‬
  • Hoover Metropolitan Complex
    ‪23 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(10 reviews)
  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.6 out of 10
Excellent
(7 reviews)
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Alabaster

City center stay.Stay at this Alabaster hotel and you'll be within half a mile (1 km) of Propst Promenade and 2 miles (3 km) of Alabaster Promenade. Ballantrae Golf Club and Limestone Park are also within 6 miles (10 km).

What's nearby

  • Alabaster Promenade - 13 min walk - 0.7 miles
  • Veterans Park - 10 min drive - 6.1 miles
  • Oak Mountain State Park - 11 min drive - 6.7 miles
  • Oak Mountain Amphitheatre - 11 min drive - 9.8 miles
  • Hoover Metropolitan Complex - 23 min drive - 11.6 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Hotel perfectly located for exploring Alabaster
Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with iPod docking stations and minibars. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Similar properties

Exterior

Candlewood Suites Alabaster by IHG

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 557 reviews
$112 nightly
The price is $131
Jul 6 - Jul 7
Total includes taxes and fees
Candlewood Suites Alabaster by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • TV with premium satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Frequently asked questions

How close is Holiday Inn Express & Suites Alabaster by IHG to the airport?

Holiday Inn Express & Suites Alabaster by IHG is 29.1 mi (36-min drive) away from the Birmingham International Airport (BHM) airport, the closest popular airport to the property.

Does Holiday Inn Express & Suites Alabaster by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Alabaster by IHG.

Does Holiday Inn Express & Suites Alabaster by IHG offer free breakfast?

Holiday Inn Express & Suites Alabaster by IHG offers free continental breakfast every day from 6:30 AM to 10 AM.

Is there a casino at Holiday Inn Express & Suites Alabaster by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Alabaster by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Express & Suites Alabaster by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Alabaster by IHG have a pool?

Holiday Inn Express & Suites Alabaster by IHG features an indoor pool.

Does Holiday Inn Express & Suites Alabaster by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Alabaster by IHG to downtown Alabaster?

Holiday Inn Express & Suites Alabaster by IHG is 1.2 mi away from Alabaster.

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 525 out of 817 reviews
Rating 8 - Good. 181 out of 817 reviews
Rating 6 - Okay. 61 out of 817 reviews
Rating 4 - Poor. 25 out of 817 reviews
Rating 2 - Terrible. 25 out of 817 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alabaster Stay

Very clean; staff was gracious and offered excellent choices for dinner; gave us extra coffees when we asked. The only “bad” thing: they need to have their elevator technician work the timing on the door closure for the elevator. It almost knocked my wife down twice (we are both a little slow due to our ages). Not only was it quick to close, but it was powerful enough that other guests commented on it.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin or Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome
Stayed 3 nights in Mar 2025

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with super sweet staff. Close to restaurants and shopping!
Stayed 1 night in Mar 2025

10/10 Excellent

rosana

Liked: Cleanliness, staff & service, property conditions & facilities
Room is really nice, staff very friendly, shops and dinning really close
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off I65. Staff was very friendly and attentive and we didn’t check in until 1:00 AM. Very pleasant experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean lots do to in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean facility. Check in was effortless... in and out with the keys in 2 mins. Everything feels new.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was too soft. Other than that, all good. Shout out to the front desk staff.. really nice people!!!
Stayed 1 night in Mar 2025

6/10 Okay

ellison

Traveled with family
Liked: Cleanliness, staff & service
Nice enough. We booked for the heated pool bit it was closed for "maintance "
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location are fantastic! Big thank you to Kylee at front desk. I made a huge mistake on our arrival time but Kylee got us a room. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Super clean and a great experience.
Stayed 1 night in Mar 2025

8/10 Good

Susie

Liked: Cleanliness, property conditions & facilities, room comfort

Not for travelers towing a trailer

Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

The shade in my room 305 needs attention.
Stayed 1 night in Mar 2025

8/10 Good

Breanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice spot to stop for the night with a family. Nice breakfast in the morning very clean eating area.
Stayed 1 night in Mar 2025

6/10 Okay

Kelby

Liked: Cleanliness, staff & service, property conditions & facilities
Pool has been out of service for over a month and the rooms are not discounted for the inconvenience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shellie

Traveled with family
.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and easy! I forgot the man’s name, but he was very friendly
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Traveled with partner
Disliked: Property conditions & facilities
The room definitely needed work/updating/repairs. The baseboard was missing & whatever it was where the baseboard was supposed to be was just hanging there, not even attached. It looks like the bathroom (shower) may have been remodeled, but even the wall/baseboard around that wasn't repaired after the updates. Small bathroom. The hotel wasn't booked, it didn't look like, I'm not sure why you would give a room like that to someone? I am actually a member of IHG Hotels, but booked under Expedia because it was cheaper. I have to book a stay on the way home, I will be finding another hotel to stay at. What's funny, or sad, is we paid over $80 less at a hotel in Louisville that had a huge, high class, beautiful guest room. So our expectations were definitely high for something $80 higher! The point is, if you expect someone to pay that kind of money, you should furnish presentable rooms. Also was charged an additional 'hold' charge, which wouldn't have been a big deal, but why wouldn't you tell someone when they are checking in instead of me having to ask about it the next morning when I see a higher charge in my bank account??!! Very disappointed in the IHG Hotels!

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly, cleanliness in room could’ve been better but it was not “dirty”. good breakfast selection
Stayed 1 night in Feb 2025