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4.0 out of 5

"This hotel was convenient to the interstate and many stores and restaurants. " More

By a verified traveler on Mon 12 Feb 2018

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Hotel Description

Enjoy the free WiFi at this Alabaster hotel

Near the airport

Within 6 miles (10 km) of this Alabaster hotel, you'll find Ballantrae Golf Club and Central Alabama Paintball Park. Penhale Park is within 6 miles (10 km) and Joe Tucker Park is within 9 miles (15 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and laundry facilities and barbecue grills are also offered.

Free WiFi, kitchens

The 88 shared guestrooms offer free WiFi and sofa beds. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$126* Per night/room Nov 7 - Nov 8

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Candlewood Suites Alabaster, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Alabaster, an IHG Hotel

Everyone (5)
4 out of 5

Posted by on Feb 14, 2021

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4 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 23, 2019 by DOS

Thank you so much for your review! I will be sure to let the staff know of your stay. We hope to see you back soon!

4 out of 5

Posted by on Dec 16, 2018

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Comment from Hotel Management

Jan 2, 2019 by DOS

Thank you for your stay at Candlewood Suites Alabaster! I will tell the team of your great stay! We hope to see you again!

5 out of 5
This hotel was convenient to the interstate and many stores and restaurants.

Posted by , from Tennessee (TN) on Feb 12, 2018

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2 out of 5
Pros: It was conveniently located.
Cons: There was not enough parking for all of the guests.
The pull out sofa was dirty underneath and very uncomfortable. I put the mattress on to floor and the sofa cushions on top of that to sleep. We return to the hotel at 10:30 and there were no parking spots available.

Posted by on Oct 31, 2016

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5 out of 5

Wonderful expierence. We will stay here again.

Pros: Close restaurants, Free Internet, Quiet, starbucks, close to the interstate, nice area, pet friendly
we were a little hesitant with a ground floor room. but it was so nice and very quiet. Great front desk help.

Posted by , from Alabama, USA on Feb 15, 2012

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About the Candlewood Suites Alabaster, an IHG Hotel

Location 1004 Balmoral Dr, Alabaster, AL 35007

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster, an IHG Hotel. Self parking is free. This Alabaster hotel is smoke free.

  • 88 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Alabaster, an IHG Hotel offers 88 shared accommodations with DVD players and safes. These individually furnished accommodations include sofa beds. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • Accommodations are shared
  • In-room kitchen
  • Pull-out sofa bed
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood ALABASTER
  • Candlewood Suites ALABASTER
  • Candlewood Suites Hotel ALABASTER
  • Candlewood Suites Alabaster Hotel Alabaster
  • Candlewood Suites Alabaster Hotel
  • Alabaster Candlewood Suites
  • Candlewood Suites Alabaster
  • Candlewood Suites Alabaster, an IHG Hotel Hotel
  • Candlewood Suites Alabaster, an IHG Hotel Alabaster
  • Candlewood Suites Alabaster, an IHG Hotel Hotel Alabaster

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.