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Candlewood Suites Alabaster by IHG

2.5 star property
Enjoy the free WiFi at this Alabaster hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Premium bedding, individually furnished, desk, laptop workspace
Fitness facility
Premium bedding, individually furnished, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪8 min walk‬
  • Place, Alabaster Promenade
    ‪14 min walk‬
  • Place, Hoover Metropolitan Complex
    ‪19 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Alabaster

Near the airport.At this Alabaster hotel, you'll be within 6 miles (10 km) of Veterans Park and 9 miles (15 km) of Oak Mountain State Park. American Village Citizenship Trust is within 9 miles (15 km) and Oak Mountain Amphitheatre is within 12 miles (20 km).

What's nearby

  • Propst Promenade - 8 min walk - 0.5 miles
  • Alabaster Promenade - 14 min walk - 0.8 miles
  • Oak Mountain State Park - 7 min drive - 8.3 miles
  • Veterans Park - 7 min drive - 5.7 miles
  • Hoover Metropolitan Complex - 19 min drive - 22.3 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • McDonald's
  • ‪Starbucks - ‬17 min walk
  • ‪Taziki's Mediterranean Cafe - ‬4 min drive
  • ‪Dairy Queen - ‬10 min walk

About this property

Candlewood Suites Alabaster by IHG

Enjoy the free WiFi at this Alabaster hotel
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster by IHG. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Exterior
Holiday Inn Express & Suites Alabaster by IHG
Alabaster
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 945 reviews
$132 nightly
The price is $154
Jun 14 - Jun 15
Total with taxes and fees
Holiday Inn Express & Suites Alabaster by IHG

Property amenities

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

How close is Candlewood Suites Alabaster by IHG to the airport?

Candlewood Suites Alabaster by IHG is 29.1 mi (36-min drive) away from the Birmingham International Airport (BHM) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Alabaster by IHG?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster by IHG on Jun 28, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Alabaster by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Alabaster by IHG.

Does Candlewood Suites Alabaster by IHG offer free breakfast?

Candlewood Suites Alabaster by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Alabaster by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Alabaster by IHG?

Check-in start time: 3 PM; Check-in end time: 5 AM.

Is there free parking at Candlewood Suites Alabaster by IHG?

This hotel offers free self parking.

Does Candlewood Suites Alabaster by IHG have a pool?

Candlewood Suites Alabaster by IHG does not have a pool.

Does Candlewood Suites Alabaster by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Alabaster by IHG to downtown Alabaster?

Candlewood Suites Alabaster by IHG is 1.2 mi away from Alabaster.

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 351 out of 650 reviews
Rating 8 - Good. 163 out of 650 reviews
Rating 6 - Okay. 70 out of 650 reviews
Rating 4 - Poor. 36 out of 650 reviews
Rating 2 - Terrible. 30 out of 650 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, amenities
This was 1 of the nicest hotels Ive stayed in in a while. Very clean excellent staff and lots of amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable bed, spacious room with a small kitchen area stocked with the essentials.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, amenities
The staff was friendly and helpful!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a last minute staycation to get some work done, nap and hot shower. Staff was very accommodating, hotel was cozy, clean, quiet and just what I needed. I will be booking again for my days where I just need a peaceful day away from the hectic day to day.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
From checking in to checking out this was a first class operation. This was my first stay and I was very pleased.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karletta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was the kitchen that i likecthe most
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Great room and great facilities. Gym was a nice touch to have for staying in shape. Best bathroom view of any hotel EVER!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Room was clean and the few staff members I spoke to were pleasant and accommodative. Bed was very comfortable and the bathroom, while not opulent, was absolutely fine.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was genuinely friendly, the room was cozy, and the shower was hot!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always professional and polite. Clean rooms. Good location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Roscoe

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. The staff were very courteous and accommodating! It's also located not to far from restaurants, shopping and grocery stores.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Arnolds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to shopping, dining, and the interstate. Would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Room was quiet and bed was comfortable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karletta

Liked: Cleanliness, property conditions & facilities
The staff and room was good the only thibg was the remote the wifi the shower was the only things that was problems but everything else was wonderful the food price would be different if i know about the cupboard cash they didn't tell me about it when i checked in .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chequin

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
This was an extended stay and they did not have basic hotel amenities like an ice machine or hair dryer. They also did not have breakfast. It was a great location and the staff was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, nice room and a great stay. Thanks
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop with our dog
Stayed 1 night in Aug 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
People on the property playing loud music outside after 10pm.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Ashaylla

I checked in at 3:40pm Saturday 31, 2026. I left right back out after I checked in. This is the first time me going to the hotel room around 9pm. Got in there &
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Staff is nice and the room was clean.
Stayed 1 night in Jul 2025