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Residence Inn Jackson

3.0 star property
Enjoy the indoor pool at this 3-star Jackson hotel

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Lobby lounge
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Jackson

In suburbs.Within 6 miles (10 km) of this Jackson hotel, you'll find West Tennessee Healthcare Sportsplex and Jackson Tennis Center. The Ballpark at Jackson and Old Hickory Mall are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.5 miles
  • The Ballpark at Jackson - 5 min drive - 4.6 miles
  • Casey Jones Village - 5 min drive - 5.0 miles
  • Old Hickory Mall - 5 min drive - 4.6 miles
  • Union University - 6 min drive - 5.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Residence Inn Jackson

Enjoy the indoor pool at this 3-star Jackson hotel
Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

How close is Residence Inn Jackson to the airport?

Residence Inn Jackson is 10.9 mi (14-min drive) away from the Jackson, TN (MKL-McKellar-Sipes Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn Jackson?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on May 31, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn Jackson have an airport shuttle?

Airport shuttle services are not available at Residence Inn Jackson.

Does Residence Inn Jackson offer free breakfast?

Residence Inn Jackson offers free full breakfast every day from 6:00 AM to 8:00 AM.

Is there a casino at Residence Inn Jackson?

No, there is no casino at this hotel.

What time is check-in at Residence Inn Jackson?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Residence Inn Jackson?

This hotel offers free self parking.

Does Residence Inn Jackson have a pool?

Residence Inn Jackson features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11 PM.

Does Residence Inn Jackson have a spa?

There are no spa services available at this hotel.

How close is Residence Inn Jackson to downtown Jackson?

Residence Inn Jackson is 5.3 mi away from Jackson.

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 421 out of 687 reviews
Rating 8 - Good. 116 out of 687 reviews
Rating 6 - Okay. 66 out of 687 reviews
Rating 4 - Poor. 29 out of 687 reviews
Rating 2 - Terrible. 55 out of 687 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jasmine, Las Vegas

Stayed 1 night in Feb 2026

6/10 Okay

Kristin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The original room we were given (a one bedroom suite that we booked) smelled so strongly of cleaning supplies that we felt sick. The man at the front desk was great and apologized and switched our room to a normal smelling one bedroom suite.
Stayed 1 night in Feb 2026

10/10 Excellent

Darnisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom. Everything was stocked and ready for my stay. The staff was friendly from the time i checked in to the time i checked out. Would stay here again in the future.
Stayed 1 night in Feb 2026

10/10 Excellent

Alicia

Stayed 1 night in Feb 2026

4/10 Poor

marvin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Such a beautiful property and so much possibility for greatness. The beautiful indoor pool was so cold it may as well have been empty until summer. The hot tub was comfortable, but filled to the rim of the edge even above the skimmer, and so deep that anyone under 6’ tall couldn’t sit without being completely under water, and if you turned the jets on it overflowed. Our room was wonderful, but the temperature was 69° even if turned down to 65° and entirely too warm for comfortable sleep. The four pillows on the bed were identical, and equally uncomfortable. Worst nights sleep in a hotel in years. Didn’t expect much from the breakfast, so didn’t even bother. Extremely disappointed in this visit!
Stayed 1 night in Feb 2026

8/10 Good

Elizabeth, Lago Vista

The room was great. The parking lot was a sheet of thick ice. It was very dangerous to drive and walk on..
Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Stayed 3 nights in Feb 2026

10/10 Excellent

Claretha

Stayed 1 night in Jan 2026

2/10 Terrible

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean. Mattress was soiled and dirty it had blood on it. The mattress itself looked as if it had from the curb. It nèeds to be thrown out immediately. The comforter hadn't been changed from previous visit(s).
Mattress dirty.
Mattress dirty.
Dried blood on mattress.
Dried blood on mattress.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruth

Stayed 1 night in Jan 2026

8/10 Good

gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room will visit again
Stayed 1 night in Jan 2026

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Closeness to interstate.
Stayed 1 night in Jan 2026

4/10 Poor

Marie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were placed in the shower didnt work. So late in the evening we had to pack up and move to only be moved to a room with mold. The website said there was a pool and it wasnt until we went to go to the pool that we found out it was under maintenance.
Stayed 2 nights in Jan 2026

6/10 Okay

Amber, Minneapolis

Traveled with partner
Liked: Amenities, property conditions & facilities
Had to Move room because Mirowave broken and tub was dirty and no towels
Stayed 3 nights in Nov 2025

6/10 Okay

Amber, Minneapolis

Traveled with partner
Liked: Amenities, property conditions & facilities
Was there three times Thanksgiving, Christmas and New Year's had to change rooms twice. Once on xmas trip because Mirowave was broken, Ring around tub and No towels. On New Years 2nd time TV didnt work. The Staff is great tho and moved us quickly.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and stay was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was greeted by the front desk receptionist as soon as I walked in (I am not sure of her name) She was so helpful and professional. The room was very clean when I checked in. I would definitely recommend this hotel to anyone traveling to the area.
Stayed 4 nights in Jan 2026

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany, Massillon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. The breakfasts crew were phenomenal
Stayed 3 nights in Dec 2025

6/10 Okay

Erin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice. Very accommodating and apologetic with moving us to a different room after we discovered exposed nails in the floor where carpet had been ripped in a high-traffic area of the room. Elevators, hallways, and guest rooms need a deep clean and/or some minor repairs (ripped up carpet, dirty bathroom walls, minor stuff). Halls smelled like marijuana, which I know the staff really can't control, but just an fyi.
Stayed 2 nights in Dec 2025

10/10 Excellent

Q

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was in excellent condition
Stayed 1 night in Dec 2025

10/10 Excellent

Sheree, jackson

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awsome
Stayed 1 night in Dec 2025

10/10 Excellent

Sheree, jackson

Liked: Cleanliness, amenities
Excellent customer service
Stayed 1 night in Dec 2025

4/10 Poor

Angela

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We went out of town to look at houses. I booked this particular hotel because it stated it had a hot tub. Being in the car all day we wanted to use the hot tub to relax. The hot tub was not working when we got down there, used the phone to ask for help, front desk said "he would be right there." That didnt happen we waited 20 minutes and no one came. We saw a maintenance guy and also said something about the hot tub he says," oh yeah it be like that sometimes." Really, not your finest moment.
Stayed 1 night in Dec 2025

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