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Shangri-La Chiang Mai

5.0 star property
Family-friendly 5-star hotel near Chiang Mai Night Bazaar

Choose dates to view prices

Photo gallery for Shangri-La Chiang Mai

View from room
Front of property
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Sauna, hot tub, body treatments, body wraps, body scrubs, facials

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Parking included

Explore the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Tha Phae Gate
    ‪17 min walk‬
  • Warorot Market
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 1 King Bed

  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 2 Twin Beds

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Pool View

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Pool View

  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

  • City view
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 2 Twin Beds

  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Twin Room

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Suite

Living area | Fireplace

Executive King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Interior

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Premier King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room With Pool View

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Chiang Mai

Heart of Chiang Mai.Within a 15-minute walk of this Chang Khlan hotel, you'll find Chiang Mai Night Bazaar and Iron Bridge. Warorot Market and Tha Phae Gate are also within 2 miles (3 km).

What's nearby

  • Chiang Mai Night Bazaar - 10 min walk - 0.6 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles
  • Warorot Market - 3 min drive - 1.0 mile
  • Sunday Walking Street Market - 3 min drive - 1.2 miles
  • Wat Phra Singh - 4 min drive - 1.5 miles

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย โจ๊กโตเกียว - ‬4 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪เนื้อวัวรสเยี่ยม - ‬2 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪Butter Is Better Bakery - ‬5 min walk

About this property

Shangri-La Chiang Mai

Family-friendly 5-star hotel near Chiang Mai Night Bazaar
Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

  • 1 building
  • 277 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Languages

Chinese (Mandarin), English, Thai

Similar properties

2 restaurants, breakfast served

InterContinental Chiang Mai The Mae Ping by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 186 reviews
$155 nightly
The price is $167
Jun 21 - Jun 22
Total includes taxes and fees
InterContinental Chiang Mai The Mae Ping by IHG

Property amenities

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 690 for adults and THB 345 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

How close is Shangri-La Chiang Mai to the airport?

Shangri-La Chiang Mai is 4 mi (17-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Chiang Mai?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Jun 2, 2025 start from $129.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Chiang Mai have an airport shuttle?

Airport shuttle services are not available at Shangri-La Chiang Mai.

Does Shangri-La Chiang Mai offer free breakfast?

Free breakfast isn’t provided at Shangri-La Chiang Mai, but buffet breakfast is offered for a fee of THB 690 for adults and THB 345 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Chiang Mai?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Shangri-La Chiang Mai?

This hotel offers free self parking and valet parking.

Does Shangri-La Chiang Mai have a pool?

Shangri-La Chiang Mai features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Shangri-La Chiang Mai have a restaurant?

Yes, there are 3 restaurants on site.

Does Shangri-La Chiang Mai have a spa?

Pamper yourself with a day at Chi Spa, where you can enjoy mani/pedis, body treatments, and body wraps.

How close is Shangri-La Chiang Mai to downtown Chiang Mai?

Shangri-La Chiang Mai is 0.6 mi away from Chiang Mai.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Stayed 1 night in Mar 2025

8/10 Good

Rachana

Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel; friendly staff and very helpful and knowledgeable; would definitely stay there again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and welcoming! Luggages were kept until check in time and brought up to our room. Received a free room upgrade. Walkable to night markets near by. Would recommend staying!
Stayed 3 nights in Feb 2025

10/10 Excellent

Mitch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Arik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wovderful

We loved it. Every time , we enter our room it was always clean and fresh. Thanks to Joe . Always smiling. The stuff were very attentive and helpful especially Ni who served and helped us. Thank you to all.
Stayed 4 nights in Feb 2025

4/10 Poor

junko, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were lovely but the property is a little run down. Walls and doors have damage in rooms and all through the property. Bathroom had dirty walls and furniture has definitely seen some things. Stuck in the 80’s without proper maintenance of the hotel. Shangri La standards are much higher in other cities.
Stayed 1 night in Feb 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Heejung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

It was the best hotel in Chiang Mai. Everything was perfect, from the kindness and service of the staff to the comfortable room conditions.
Stayed 1 night in Jan 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

YUFONG, THE WOODLANDS

Stayed 3 nights in Jan 2025

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not in great location or view. Very disappointed. No balcony
Stayed 5 nights in Dec 2024

10/10 Excellent

Doitsu

Stayed 1 night in Dec 2024

4/10 Poor

David

Stayed 4 nights in Dec 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The support staff was excellent as was the food. Highly recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but wouldn’t stay again.

The hotel was huge — and with that comes a lot of perks, but also it can feel a bit empty and a little haunted. There are guards at the gate that check every car before entering the property, and if you leave, you have to go through a metal detector every time you come back to the hotel. That said, the staff are delightful, the spa is lovely, breakfast is great, the hotel hotel is very clean. I wouldn’t stay here again (and I wouldn’t pay full price for a room — we happened to have booked when there was a sale) but I wasn’t upset with our stay. I would recommend staying in something more boutique or culturally relevant.
Stayed 3 nights in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with friendly and helpful staff. Only downside was that some of the the breakfast items were not kept hot well (not fond of cold fried eggs!). Otherwise excellent and in easy walking distance of the centre of Chiang Mai.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joozer, Oakville

Everything was great!
Stayed 4 nights in Dec 2024

10/10 Excellent

huafeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

It is great stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Roopali

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Beautiful classical property. Fantastic grounds. Extremely clean and well maintained however the furniture while fine is definitely scratched up and aged. The concierge service was very disappointing. I was there for a very short trip and emailed a request to arrange a visit to the elephant sanctuary prior to arrival. We arrived late at night and on arrival, I was told that no one was aware of my request and that the trip was not arranged and that the night concierge would leave a message for the concierge to arrange first thing in the morning. The next morning, I again had to discuss my request with a third concierge who had not received any communication. Long story short, we ended up having to schedule the elephant sanctuary visit which was wet and muddy for our last day. This was extremely stressful as we had a 30 hour journey back to the US that evening.Check out time was 12 and the front desk's suggestion was that we check out at 7a before leaving for the sanctuary and then shower on our return in the gym. The level of service was not as expected.
Stayed 2 nights in Dec 2024