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4.9 out of 5

"Excellent upgrade to this property. It is centrally located and the hotel feels clean and safe during Covid travel. " More

By a verified traveler on Thu 04 Feb 2021

Hotel Description

4-star historic hotel near Minute Maid Park

Heart of Houston

With a stay at this Downtown Houston hotel, you'll be within half a mile (1 km) of Minute Maid Park and 2 miles (3 km) of George R. Brown Convention Center. Also, Toyota Center is within 2 miles (3 km) and Rice University is within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy freebies like cooked-to-order breakfast and an area shuttle

Free WiFi, comfy beds

The 93 soundproofed guestrooms offer free WiFi and comfy beds. Thoughtful touches include free minibar items and espresso makers, while refrigerators and coffee/tea makers provide the conveniences of home. Weekly housekeeping is available.

Room, 1 King Bed (Petite)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$180* Per night/room Sep 30 - Oct 1

Deluxe Room, 1 King Bed (Penthouse Level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Producers)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Playwrights Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Lancaster Hotel ratings based on 15 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Lancaster Hotel

Everyone (6) Couples (2) Family (6)
5 out of 5
Excellent upgrade to this property. It is centrally located and the hotel feels clean and safe during Covid travel.

Posted by on Feb 4, 2021

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Comment from Hotel Management

Feb 4, 2021 by Tom Harwell General Manager

Thank you very much for your comments regarding The Lancaster Hotel's focus on cleanliness. We are very proud of our housekeeping team and they truly do care about our guests' health and well-being. We wish you the best in 2021.

5 out of 5
Staff was amazing. Rooms were very clean, and the free breakfast was very appreciated.

Posted by , from Houston on Jan 24, 2021

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Comment from Hotel Management

Jan 24, 2021 by Tom Harwell General Manager

Cody- Thank you for recognizing our amazing staff. We agree with your comments as well, because our team does truly care about our guests. We appreciate you selecting The Lancaster Hotel and look forward to serving you again.

5 out of 5
Everything was great, didnt even mind the valet parking price!

Posted by on Jan 1, 2021

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Comment from Hotel Management

Jan 1, 2021 by Tom Harwell General Manager

Happy New Year 2021! Thank you for allowing the Lancaster Hotel to host your wonderful stay.

5 out of 5
The staff has been awesome since day 1. The room is very clean and spacious. Hot breakfast is still being offered but for in-room service and the best part of it is unlimited. I mean you call several times and order literally everything on the menu under complimentary. The only thing is that it is paid parking. $12/day but it is the cheapest that I've seen. I recommend for anyone to stay. Great food as well!!

Posted by , from San Antonio on Dec 11, 2020

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Comment from Hotel Management

Dec 12, 2020 by Tom Harwell General Manager

Mary: Thank you so much for your complimentary review. The Lancaster Hotel staff is extremely hospitable and they truly care about our guests. We are very proud of how well our team accommodates our customers.

5 out of 5
This is a very stylish hotel with beautiful decor in the lobby and rooms. I loved all the original artwork throughout the Lancaster. Everything was in great condition, clean and well maintained. Great central location. I will definitely return.

Posted by , from Prosper, TX on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Tom Harwell

Thank you so much for this amazing review. We are thrilled to hear that you had such a wonderful experience during your stay with us at The Lancaster Hotel. It is wonderful to hear that guest enjoy our downtown location and our beautiful artwork. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

5 out of 5
We really liked the staff. They were kind and informative. The bartenders were so personable in the restaurant. The shuttle that offer to the downtown Houston area was very nice.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Tom Harwell

Thank you so much for this amazing review. We are pleased to hear that you had a wonderful stay and that our staff was so friendly. Also glad to hear that our shuttle service worked out so well for you. We hope to welcome you back again soon.

4 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 30, 2020 by Tom Harwell

Thank you for your great rating! We hope to welcome you back again soon.

5 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 7, 2020 by Tom Harwell

Thank you for this 5-star rating! We look forward to welcoming you back again soon.

5 out of 5
Excellent location very close walking distance to restaurants and entertainment. Hotel and staff her top notch. We will be back. Parking is very expensive.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 17, 2019 by Tom Harwell

Thank you for your wonderful review. We are happy to hear that you had such a wonderful experience and that our staff was so friendly. It is wonderful to hear that our guests enjoy our downtown location. We look forward to welcoming you back again soon.

5 out of 5
Excellent staff! Very friendly & gracious. Great ambiance & in walking distance to the theatres

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Tom Harwell

Thank you for leaving us this excellent review. We are delighted to hear that you enjoyed your experience and that our staff was so friendly. It is wonderful to hear that guests love our location in the Theater District. We hope to welcome you back again soon!

About the The Lancaster Hotel

Location 701 Texas St, Houston, TX 77002

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Lancaster Hotel. An area shuttle within 3 mi and a train station pick-up service are free. Parking is available for a fee. This 4-star Houston hotel is smoke free.

  • 93 guestrooms or units
  • 12 levels
  • Built in 1926
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Houston Station (1.4 km / 0.8 mi)
  • Metro station: Theater District Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 mi and train station pick-up; cruise terminal shuttle and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Lancaster Hotel offers 93 accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered weekly. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Cultivated F+B - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Speedy Boy Coffee - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place a USD 25 authorization on credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80.00
  • Valet parking fee: USD 43 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster
  • Lancaster Hotel
  • Lancaster Hotel Houston
  • Lancaster Houston
  • The Lancaster Hotel Hotel
  • The Lancaster Hotel Houston
  • The Lancaster Hotel Hotel Houston

You should know

  • The Lancaster Hotel offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.