4.1 out of 5

"Excellent!!!!! Staff was terrific and food was tremendous. " More

By a verified traveler on Mon 02 Jan 2017

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Hotel Description

A romantic stay in the heart of Houston awaits you at The Lancaster Hotel. Within a 20-minute stroll, you'll find popular places like Discovery Green and George R. Brown Convention Center. Highlights at this boutique hotel include free daily breakfast, a restaurant, and a free area shuttle.

You can enjoy flat-screen TVs with cable channels, and all 93 rooms feature free WiFi, MP3 docks, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. You'll find nice touches like bathrobes and designer toiletries to enhance your stay. Free newspapers, free local calls, and free bottled water are also available.

The restaurant, The Bistro, serves American cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a 24-hour business center. Free hot/cold buffet breakfast is available daily between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of free train pick-up service.

Within a 20-minute walk of this 4-star Downtown Houston hotel, attractions include Downtown Aquarium and Minute Maid Park.

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Lancaster Hotel ratings based on 20 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Excellent!!!!! Staff was terrific and food was tremendous.

Posted by on Jan 2, 2017

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4 out of 5

Old hotel, smells weird, not much of a view.

Pros: The location was good. Right in the heart of downtown. Valet parking service was very prompt and well done. Great variety for breakfast.
Cons: More attention to detail--such as improving the smell of the elevators, getting rid of the annoying accent of the elevator voice, cleaning staircase.
Location: Don't expect anything to be open on Sunday. Not many restaurants around at all. Several Parks nearby. Theaters right accross the street.
Stayed here for two nights. Their breakfast was really nice. They don't really have a dining room, so you just sit wherever you can find a spot. Room was clean, but the hotel overall smelled a little bit old. They only have one ice machine for the hotel. Staircases were not very well cared for.

Posted by , from Logan, UT on May 25, 2016

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5 out of 5

Nice hotel close to theatre.

Congratulations to the pastry chef. Our bread pudding and lemon cake were wonderful. The free breakfast was the only thing that was disappointing. They had boiled eggs, scrambled were an extra charge. We ate breakfast elsewhere.

Posted by , from Madisonville, TX on Dec 22, 2015

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1 out of 5

TOO OLD HOTEL AND NOT GOOD

Pros: Free Internet
Cons: Noisy, Poor breakfast
DON'T CHOOSE THIS HOTEL , TOO OLD AND BREAKFAST IS POOR AND SERVICE IS NO GOOD.

Posted by , from HOUSTON on Nov 11, 2011

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4 out of 5

This hotel was conveniently located in the downtown area next to my office. It is a great choice for business travel.

This hotel is located in a convenient area of downtown. It is a great choice for business travel. Hotel room was clean and the bar in the lobby was fun. You know you're in Texas when there's cattle hide upholstery!

Posted by , from Los Angeles, CA on Apr 14, 2011

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4 out of 5

Good value hotel for weekend overnight.

Pros: Close restaurants, Quiet, pleasant service in bar.
Nice hotel with character, in a good location in theatre district. Good value, and pleasant service. Would recommend and woud stay again.

Posted by , from Aberdeen, Scotland on Apr 13, 2011

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3 out of 5

Hotel room was drafty and some electronics did not work.

Pros: Quiet
Hotel room was drafty and some electronics did not work.

Posted by on Feb 8, 2011

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4 out of 5

Great Hotel with European Flair

Pros: Close restaurants, Free Internet, Quiet, free local calls, valet service -, free local transportation, great bar service w/a smile, super front desk agents
Cons: sometimes rates can be pricey
If you are longing for a charming European experience, but don’t have the time, nor the inclination to travel across the Atlantic, consider checking into The Lancaster Hotel in Houston’s downtown theatre district. I did, and my experience was thrilling. First and last impressions are forever! Andrea took care of my pre-reservation needs with great accuracy. During check in Kelly was gracious and Cheryl was wonderful with the check out process. Since I have stayed at The Lancaster many times before, I’m always looking for consistency in the quality of guests’ services, room comfort, and great valet service (Pape, Bon, and Emanuel). You’ll enjoy fresh flowers in every room, a large, white sparkling marble bathroom, tasty foods and beverages are offered in the Bistro, with a New American Cuisine menu. Dino is the best Bartender in the area. The countless little memorable tidbits remind me of a certain place when choosing a special hotel lures me back. Stana and Andrea keep a watchful eye on the tiniest, simplest details that make a huge difference in a good stay versus a great one. Stana went the extra-mile visiting with me inquiring if I were well cared for. As a final “insider tip,” in the Bistro, try Dino’s martini and from the menu you might want to consider the delicious crab cakes, lamb meatballs, and one of their fresh salads; these items are served anytime.

Posted by , from Houston, TX on Feb 4, 2011

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4 out of 5

Lancaster Hotel

We booked at this hotel because it is convenient to Jone's Concert Hall.

Posted by on Jan 21, 2011

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4 out of 5

Beautiful Hotel-Great Value and comfort

This is a classic hotel, yes it still has a CRT TV. The rooms are not huge. If you want a huge room, get a suite. Travel was for business, and it was perfect for me. Right downtown. Could walk to theaters and the ball park. If you want to not remember where you were staying, even what city, stay at the Marriot. If you want to stay in a beautiful building with character, and don't mind if everything isn't the same as every other hotel, stay here. And save half your money for a better experience.

Posted by on Dec 19, 2010

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About the The Lancaster Hotel

Location 701 Texas St, Houston, TX 77002

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. There are 3 meeting rooms available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the romantic The Lancaster Hotel. An area shuttle within 3 mi and a train station pick-up service are free. Parking is available for a fee. This 4-star Houston hotel is smoke free.

  • 93 guestrooms or units
  • 12 levels
  • Built in 1926
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (19.2 km / 11.9 mi)
  • Train station: Houston Station (1.3 km / 0.8 mi)
  • Metro station: Preston Station (0.4 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3 mi and train station pick-up; airport shuttle, cruise terminal shuttle, and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Lancaster Hotel offers 93 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 10 AM. The hotel hosts a free manager's reception on select days.

The Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

The Lancaster Hotel offers complimentary use of a nearby fitness center called Houstonian Lite. The Houstonian provides the following: strength training equipment, treadmills, elliptical trainers, upright exercise bikes, recumbent exercise bikes, step trainers, elliptical step trainers, stretch trainers, free weights, a Pilates training studio, stretch mats, as well as sound and video headsets with individual controls.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This hotel will place a USD 25 authorization on credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The Lancaster Hotel offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations