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5.0 out of 5

"We were celebrating our 51st Wedding Anniversary & my wife's birthday! The stay was excellent especially Kyanna the desk clerk! We will stay again wit ... " More

By a verified traveler on Mon 23 Sep 2019

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Hotel Description

3-star aparthotel near Willowbrook Mall

In Houston

With a stay at this Willowbrook aparthotel, you'll be within half a mile (1 km) of Willowbrook Mall and 2 miles (3 km) of Houston Methodist Willowbrook Hospital. Aerodrome and Prairie View A&M University are also within 2 miles (3 km).

Renovated in 2017

This aparthotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, kitchens

The 72 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with cable channels.

Suite, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$96* Per night/room Dec 30 - Dec 31

Suite, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 7 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, Accessible (Roll-in Shower)

Bed Count 2 King Beds Maximum Occupancy 7 Max

Homewood Suites by Hilton Houston - Willowbrook Mall ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Houston - Willowbrook Mall

Everyone (2)
5 out of 5
We were celebrating our 51st Wedding Anniversary & my wife's birthday! The stay was excellent especially Kyanna the desk clerk! We will stay again with your hotels Thank you m/m James Shahan

Posted by on Sep 23, 2019

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5 out of 5
The staff was very helpful and polite. The place was clean.

Posted by on May 4, 2019

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Comment from Hotel Management

May 10, 2019 by Kyle

Glad to hear you enjoyed your stay! Please come back to visit next time you are in Houston!

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 21, 2019 by Kyle

Thank you for making us your home away from home! We are glad you enjoyed your stay. We hope to see you soon!

5 out of 5

This hotel has great service.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Homewood serves an EXCEPTIONAL breakfast! Our room was always restocked with clean towels and the garbage taken out daily. Any staff you met were friendly and courteous.

Posted by , from Minnesota on Nov 10, 2011

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About the Homewood Suites by Hilton Houston - Willowbrook Mall

Location 7655 West FM 1960, Houston, TX 77070

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2021 (dates subject to change):

  • Swimming pool

Property Features

Homewood Suites by Hilton Houston - Willowbrook Mall offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Homewood Suites by Hilton Houston - Willowbrook Mall. Free self parking is available. A complete renovation of Homewood Suites by Hilton Houston - Willowbrook Mall was completed in 2017. This 3-star Houston aparthotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Houston - Willowbrook Mall offers 72 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Volleyball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Homewood Suites Hilton Houston Willowbrook Mall
  • Homewood Suites Hilton Willowbrook
  • Homewood Suites Hilton Willowbrook Hotel
  • Homewood Suites Hilton Willowbrook Hotel Houston Mall
  • Homewood Suites Willowbrook
  • Willowbrook Homewood Suites
  • Homewood Suites Hilton Houston Willowbrook Mall Hotel
  • Homewood Suites Hilton Willowbrook Mall Hotel
  • Homewood Suites Hilton Willowbrook Mall
  • Homewood Suites by Hilton Houston Willowbrook Mall
  • Homewood Suites by Hilton Houston - Willowbrook Mall Houston
  • Homewood Suites by Hilton Houston - Willowbrook Mall Aparthotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.