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4.7 out of 5

"Breakfast good, although no parking other than a surface lot that costs $25/ day. " More

By a verified traveler on Fri 29 Dec 2017

Hotel Description

Family-friendly 3.5-star aparthotel near Downtown Aquarium

Heart of Houston

A stay at this Downtown Houston aparthotel places you steps from Discovery Green and a 5-minute walk from George R. Brown Convention Center. Toyota Center and House of Blues Houston are also within half a mile (1 km).

Multiple dining options

This Art Deco aparthotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and free perks like cooked-to-order breakfast and an area shuttle.

Free Internet, kitchens

The 262 apartments feature plasma TVs with digital channels, free WiFi and free wired Internet, and kitchens with refrigerators and microwaves. Other amenities include iPod docks, sofa beds, and living rooms.

King Suite with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$157 per night

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Parkview Suite - 2 Queens with Sofa bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Corner Suite - King with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Embassy Suites Houston Downtown ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Houston Downtown

Everyone (4) Family (4)
5 out of 5
Everything was perfect. Hotel nice Nd clean. Pepole were super nice.

Posted by on Jul 6, 2019

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5 out of 5
Great all around! The beds might need to be updated . A little soft.

Posted by on Jun 26, 2019

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5 out of 5
I was very pleased with the property. Also the service and food was excellent.

Posted by on May 18, 2019

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5 out of 5

Good hotel downtown.

Cons: Parking access included.
Location: Toyata center and museum district.
Breakfast good, although no parking other than a surface lot that costs $25/ day.

Posted by , from Saint Louis, MO on Dec 29, 2017

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Comment from Hotel Management

Jan 2, 2018 by Embassy Suites Houston Downtown

Thank you for taking the time to share your experience about your recent stay at our hotel. Our Valet Parking option we feel is a very convenient service we offer to our guests, since downtown parking is at a premium here in Houston. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5 out of 5

Almost perfect stay!!!

Hotel was over-the-top! Very accommodating! It was a block away from the Toyota Center and two, maybe three to the Piano Bar. Staff was very attentive and friendly! Beds were amazing! Happy hour, complimentary drinks and appetizers was awesome!!!! Only dislike was the parking.

Posted by , from Edna, Texas on Dec 18, 2017

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Comment from Hotel Management

Dec 26, 2017 by Embassy Suites Houston Downtown

Thank you so much for sharing your excellent experience at the Embassy Suites Houston Downtown with the rest of the world! We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.

3 out of 5

A Night in Downtown Houston

There is nothing truly wrong with this hotel it's just average across the board. It really needs updating. The decor is dated. The room furniture is dated and oddly colored. Too much color and too much pattern. It's not restful. I had asked for a corner room with floor to Ceiling Windows and a bath tub. I had to change rooms to get the bath tub and Travelocity was blamed for not getting a corner suite. Well I had tried to get the hotel to do this but I was referred to my third party booking agent. The spa was too hot but worked well. The pool was fine. Towels were available. The gym was very nice. Breakfast was delicious and the evening reception was quite nicely done. So if decor and service are a priority this may not be your hotel. Just average service overall. The bell hop and parking valet were the most courteous employees we encountered.

Posted by , from Dallas on Aug 14, 2016

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5 out of 5

an exceedingly fine hotel

Pros: the friendliness of the staff, the cleanliness of the hotel, the location and the building itself.
Cons: everything was perfect.
Cant say enough good about the Embassy Suites in Downtown Houston. The hotel itself was very pleasing to the eye and super clean. The staff went above and beyond to make our stay a memorable one. The parking, which can be problematic in downtown Houston, was a breeze and the location itself was ideal. I travel to Houston a few times a year and I will be staying here from now on.

Posted by , from Chesterton, IN on Oct 13, 2015

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4 out of 5

Great Downtown Location

Had an event at the GWB Convention Center and stayed here for 3 nights.  Had a wonderful stay! The front desk staff were exceptionally friendly and accommodating. I will definitely stay at Embassy next time I come to Houston.

Posted by , from Harrisburg, PA on Sep 17, 2013

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5 out of 5

Breakfast was great!!! Especially the made to order omelts and the staff was outstanding !! Perfect location !!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I will stay there again!! Great service!! Friendly staff!!

Posted by on Apr 10, 2012

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5 out of 5

Simply wonderful

We stayed at this hotel for two nights in mid-March. Our party consisted of myself, my husband, and our two sons, 4 and 10 months. I was attending a conference at the Hilton Americas but we wanted a suite to accomodate our childrens' early bedtime, so we chose the Embassy Suites across the street. It is a brand new hotel. Our room was beautifully decorated in chic colors and modern elements. It was also very, very clean which is a huge lpus when you have a crawling infant. The location is fantastic for downtown events. It is right across from not only the Hilton but also the new Discovery Green park, which has neat areas for children's play. It is also very close to two sports arenas and quite a number of restaurants (I recommend Bombay Pizza, a 1/2 mile away on Main St.). As with all Embassy Suites, this one had the manager's reception each evening with free drinks and a variety of snacks. Rather than make us feel awkward for showing up with our kids, the manager on duty was very pleasant and cheerful to see us. She even let us know when the snacks were refreshed so our antsy four-year-old could get another soft pretzel. The hotel is a bit pricey and as with a number of higher-end places, they also get you with small charges like a steep valet-only parking charge. But unlike other fancy hotels, the wireless internet was free (and fast!). I attribute much of the price to the hotel's location in the deep Houston downtown area and the price of surrounding hotels of similar caliber. Overall, however, we were surprised and delighted with this hotel and would recommend it to others.

Posted by on Mar 28, 2011

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About the Embassy Suites Houston Downtown

Location 1515 Dallas St, Houston, TX 77010

Property Features

Embassy Suites Houston Downtown offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this aparthotel measures 6000 square feet (557 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Embassy Suites Houston Downtown. A free area shuttle within 2.5 mi is available. Parking is available for a fee. This Art Deco Houston aparthotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (15.6 km / 9.7 mi)
  • Train station: Houston Station (3.9 km / 2.4 mi)
  • Metro station: Main Street Square Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 2.5 mi
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites Houston Downtown offers 262 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations have separate living rooms and are furnished with double sofa beds. 37-inch plasma televisions come with premium digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Living room
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily. The aparthotel hosts a free manager's reception daily.

Embassy Grill - This restaurant serves breakfast only.

Hearsay on the Green - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Aparthotel
  • Embassy Suites Aparthotel Houston Downtown
  • Embassy Suites Houston Downtown
  • Houston Downtown Embassy Suites
  • Embassy Suites Houston Downtown Hotel Houston
  • Embassy Suites Houston Downtown Aparthotel
  • Embassy Suites Houston
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.