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4.7 out of 5

"The size of the rooms was awesome, the walk-ability to park, restaurants, Toyota Center, Breakfast, - had a great stay and will stay here again. " More

By a verified traveler on Mon 24 Jan 2022

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Hotel Description

3.5-star Art Deco aparthotel near George R. Brown Convention Center

City center stay

At this Downtown Houston aparthotel, you'll be well placed to visit George R. Brown Convention Center and Toyota Center, both within a 5-minute walk. Also, Minute Maid Park is within half a mile (1 km) and Downtown Aquarium is within 2 miles (3 km).

Multiple dining options

This smoke-free aparthotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and free perks like cooked-to-order breakfast and an area shuttle.

Free Internet, iPod docks

Featuring conveniences like living rooms and refrigerators, the 262 apartments offer free WiFi and free wired Internet, as well as plasma TVs with digital channels. IPod docks, DVD players, and microwaves are also available. Housekeeping is available on request.

Parkview Suite - 2 Queens with Sofa bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$150* Per night/room Sep 11 - Sep 12

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Corner (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

King Suite with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Houston Downtown ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Houston Downtown

Everyone (8) Family (11)
5 out of 5
The size of the rooms was awesome, the walk-ability to park, restaurants, Toyota Center, Breakfast, - had a great stay and will stay here again.

Posted by on Jan 24, 2022

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Comment from Hotel Management

Jan 25, 2022 by Cynthia T.

*Dear Traci, thank you for all the lovely comments regarding your recent stay. We are very happy that you were pleased with our hotel and service. Look forward to your return.

5 out of 5

Posted by , from ROYSE CITY on Dec 17, 2021

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2 out of 5
I had stayed here before and the service is good and rooms were clean. This time the card entry mechanism malfunction after I had already put most of luggage in the room and my wife and family had to stand in the hall with our food waiting for someone to come repair it. In the room, the walls were damaged and dirty, and the shower wall has strands of hair stuck to it. For the price, it was not worth the stay.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by Cynthia T.

Thank you for taking the time to review. We're very sorry you experienced an undesirable stay and level of customer service with us. I can assure that all guests are welcome at our hotel. The problems you mentioned with the Maintenance have been addressed, and thank you again for your review.

5 out of 5
I didn't like being charged to valet parking each day.

Posted by on Jul 16, 2021

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4 out of 5
Suites and breakfast. Location

Posted by on Jul 12, 2021

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5 out of 5

Posted by on Mar 27, 2021

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5 out of 5
The property furniture is dated but overall we had a great stay at this hotel. Everyone was great!

Posted by on Mar 22, 2021

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5 out of 5
Everyone was extremely helpful and accommodating. The evening reception and breakfast for great. We stayed as a family both pre-cruise and post-cruise and could not have been happier with the staff, accommodations, and location.

Posted by on Feb 25, 2020

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5 out of 5
This was a great stay at the Embassy Suites. We were very happy with the room, staff, and breakfast.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by SF

Dear Greg, Thank you so much for the warm feedback! Our entire team is delighted to learn that you had a great stay. We look forward to having you back! Have a wonderful week! Yours Hospitably, Schwanna

4 out of 5
Great hotel, the other patrons at the hotel made this stay an unpleasant stay. Parents should control their children especially late at night

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by SF

Thank you so much for the positive review. We are very appreciative! We look forward to having you back! Have a wonderful week! Best Regards, Schwanna

About the Embassy Suites Houston Downtown

Location 1515 Dallas St, Houston, TX 77010

Property Features

Embassy Suites Houston Downtown offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this aparthotel measures 6000 square feet (557 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Houston Downtown. A free area shuttle within 2.5 mi is available. Parking is available for a fee. This 3.5-star Houston aparthotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Houston Station (2.8 km / 1.7 mi)
  • Metro station: Main Street Square Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 2.5 mi
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites Houston Downtown offers 262 accommodations with iPod docking stations and DVD players. Accommodations offer separate living rooms. 37-inch plasma televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Houston aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Living room
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The aparthotel hosts a free manager's reception daily.

Embassy Grill - This restaurant serves breakfast only.

Hearsay on the Green - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Aparthotel
  • Embassy Suites Aparthotel Houston Downtown
  • Embassy Suites Houston Downtown
  • Houston Downtown Embassy Suites
  • Embassy Suites Houston Downtown Hotel Houston
  • Embassy Suites Houston Downtown Aparthotel
  • Embassy Suites Houston
  • Embassy Suites Houston Houston
  • Embassy Suites Houston Downtown Houston
  • Embassy Suites Houston Downtown Aparthotel
  • Embassy Suites Houston Downtown Aparthotel Houston

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.