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SureStay Hotel by Best Western Hollister

2.5-star property
660 San Felipe Rd, Hollister, CA 1-855-201-7819

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4.2 out of 5
Very good!
See all 9 Travelocity Reviews

"The room was nice enough, and pretty clean. The staff was very nice, but on their blurb for booking it failed to mention that there would be an additi ... " More

By a verified traveler on Sun 15 Sep 2019

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Hollister hotel

In Hollister

Within 3 miles (5 km) of this Hollister hotel, you'll find San Benito County Historical Society and Veterans Memorial Park. Ridgemark Golf and Country Club and Leal Vineyards are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A seasonal outdoor pool and a computer station are also provided.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 42 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Mar 12 - Mar 13

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western Hollister ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Hotel by Best Western Hollister

Everyone (5) Family (2)
4 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by front desk

Thank you for filling out our online survey we greatly appreciate your feedback!

3 out of 5
The room was nice enough, and pretty clean. The staff was very nice, but on their blurb for booking it failed to mention that there would be an additional $100 hold placed on my card for “incidentals.” I reserved 3 rooms, and 2 of my party came prepared to pay with cash for their room. This threw a major wrench in our plans for this trip. Most of the hotels that we have stayed at in the past require a card on file for “incidentals,” but do not place a $100 charge on your card for those. This hold was an unwelcome surprise that put a damper on our otherwise enjoyable trip.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 15, 2019 by General Manager

Thank you for staying with us and for filling out our online survey. We are glad to hear that you enjoyed your stay. The website Travelocity does infect mention under "Important Information" "Fees" "Deposit: USD 150.00 per stay." Unfortunately the hotel does not control the location of all the information displayed on third party travel agencies. Thank you for staying with us and hope to see you when traveling to Hollister CA

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by selena

Thank you for staying with us. We appreciate your feedback!

5 out of 5
I liked the smoking area for those of us who still smoke. Breakfast was good.

Posted by on Apr 21, 2019

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Comment from Hotel Management

May 3, 2019 by Front Desk

Thank you for staying with us. We appreciate the you giving us a positive feedback. Hope to see you soon.

5 out of 5

Nice Hotel in Hollister, CA

Pros: Price, attentive and very nice staff, comfortable beds, great shower, breakfast included!
Cons: N/A
Location: Pinnacles National Park, Mission San Juan Bautista, Downtown Hollister, San Benito Wine Trail
Great convenient location for visiting Pinnacles National Park, Mission San Juan Bautista and the San Benito Wine Trail. The property was very clean with comfortable beds and a great working shower. The surrounding hills are beautiful. The staff were extremely nice. Very quiet for being near a major road.

Posted by , from San Francisco, CA on Apr 10, 2017

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5 out of 5

Nice Hotel in Hollister, CA

Pros: Price, location (near Pinnacles NP). breakfast included and very attentive staff.
Cons: N/A
Location: Pinnacles National Park, Mission San Juan Bautista, Downtown Hollister, San Benito Wine Trail
The Best Western San Benito Inn is a good place to stay if you are planning to be in and around Hollister and San Juan Bautista. The hotel is close to Pinnacles National Park (less than 35 miles), the San Benito Wine Trail and Mission San Juan Bautista. The staff were SUPER nice and helpful. Quiet rooms for being near a major roadway, comfortable beds, great showers and a really nice breakfast that was included in the room rate. Beautiful scenery all around the property.

Posted by , from San Francisco, CA on Apr 10, 2017

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2 out of 5

Challenging

Pros: Breakfast
Cons: parking was poor for a truck and trailer....
I arrived at 12 AM and was given my room key of 223, went to the upstairs room with my lugage and tried the keys they did not work. So I walked back to check in and had new keys made. I went back to the room and opened the door, it was still latched from the inside, and a male voice asked what I wanted....I apologized and returned to the desk where I was told that no one was in room 223....after a few exchanges about no one being in the room the clerk checked and found that a guest was in fact in the room and I had been given the wrong room number, mine was 117, so she gave me the new key and it all worked out.

Posted by on Jun 15, 2016

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5 out of 5

Modern, Clean, Convenient Location

This motel is modern, clean (no ants like others!), offers enough TV channels to keep me occupied, beds are comfortable, A/C works well and helps to drown out noise of other occupants, acceptable muffins, orange juice, and other snacks for breakfast, and easy to find. I will definitely stay here next year, but will choose an UPSTAIRS room to avoid stomping feet of children above me (my room was below...). Chinese food joint and others located down the road, as is Target and Kmart if need be. 5-Stars, top rating in my opinion!!!

Posted by on Jul 30, 2012

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4 out of 5

Good location, good cost.

Pros: Free breakfast, Quiet
Rooms were quiet, clean, and modern. The cost was fine for the area. Service was good but be certain to let them know it was prepaid.

Posted by on Jul 6, 2011

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About the SureStay Hotel by Best Western Hollister

Location 660 San Felipe Rd, Hollister, CA 95023-2805

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A seasonal outdoor pool and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Hollister. Limited free parking is available on a first-come, first-served basis. This Hollister hotel is smoke free.

  • 42 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (79 km / 49.1 mi)
  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Hollister offers 42 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Hollister hotel provides wireless Internet access for a surcharge. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts credit cards for all bookings and onsite payments; cash is not accepted

Prepaid credit cards are not accepted

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid credit cards are not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western San Benito
  • Best Western San Benito Hollister
  • Baymont Inn Hollister Motel
  • Best Western San Benito Inn Hollister
  • San Benito Inn
  • Best Western Hollister
  • Best Western San Benito Hotel Hollister
  • Hollister Best Western
  • Baymont Inn Hollister
  • Baymont Wyndham Hollister Motel
  • Baymont Wyndham Hollister
  • SureStay Hotel Best Western Hollister
  • SureStay Best Western Hollister
  • Surestay By Best Hollister
  • SureStay Hotel by Best Western Hollister Hotel
  • SureStay Hotel by Best Western Hollister Hollister
  • SureStay Hotel by Best Western Hollister Hotel Hollister

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.