Apr 4, 2019 by Best Western Hotels & Resorts
We are sorry to hear that your recent stay with us did not exceed your expectations. We hope you will give us another chance and stay with us again.
Feb 6, 2019 by GM
Thank you for taking the time to write a review and tell us about your experience at the Best Western PLUS Forest Park Inn in Gilroy. I apologize that you did not have a positive experience with our guest room. We will look into correcting the items mentioned. Your feedback is very valuable to us to enhance the future stays of all our guest and we appreciate you letting us know where we may need to make some improvements.