Book a hotel near Hiei-zan & Enryaku-ji, Otsu

"The room was clean and comfortable. One thing I found a bit unusual was that there was no hand soap in the toilet area near the small basin. I noticed the same in another hotel, so I’m not sure if this is common in Japan or specific to this hotel. The breakfast area was spacious with plenty of seating. I arrived around 9:00–9:15 am and didn’t have to wait to be seated, which was great. There was a good selection of both Western and Japanese breakfast options. However, as some other guests have mentioned, certain hot items such as steak and vegetables were not very warm. The display showed 50°C, but the food itself felt cooler than expected. I’m not sure if this is a hotel policy or something that was overlooked. The staff were friendly and very helpful. They even arranged to ship my luggage to my next hotel in Tokyo, which made my trip much easier. The location of the hotel is also excellent."

"Nice hotel with great hot spring amenities. Breakfast and dinner both top notch."

"Amazing location, lovely staff, lovely rooms. The traditional spa is a great experience and the breakfast is to die for (especially the Japanese options) Truly 10/10. Also, Not sure why the hotel is shown as rated at 3.5 stars as it feels like a 4 to 5 star hotel with all the amenities and quality. "

"Beautiful property with the pond and the garden. Hotel is impeccable clean, comfortable and polite everything you would expect from a luxury hotel. Next time we’re in Kyoto we will stay here again. Thank you ! "

"The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake."

"Our stay was great. The room was spacious and had everything we needed. It is remotely located, which was peaceful, but still very convenient to get to the subway, less than a five minute walk. The staff was helpful and courteous. The meal options were somewhat limited - best to eat while out."