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Hotel Description

4-star hotel near Otsu Port

City center stay

Within a 10-minute walk of the hotel, you'll find Otsu Port and Biwako Flower Fountain. Also, Lake Biwa Canal is within half a mile (1 km) and Ishiyamadera Temple is within 6 miles (10 km).

Hot springs, terrace

This hotel features hot springs and 4 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, conference space, and free train station pick-up. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, balconies

The 175 guestrooms offer free WiFi, balconies, and TVs. Free bottled water, hair dryers, and safes are also available.

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$132* Per night/room Sep 28 - Sep 29

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Floor Twin Room [Non-Smoking] - Lake View (40sqm)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Floor Double Room [Non-Smoking] - Lake View (30sqm)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Biwako Hotel offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Biwako Hotel. A train station pick-up service and a train station drop-off service are free. Free self parking is available. Smoking is allowed in designated areas at this 4-star Otsu hotel.

  • 175 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1998
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Biwako-Hamaotsu Station (1.1 km / 0.7 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Biwako Hotel offers 175 accommodations with safes and complimentary bottled water. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in April 2018.

  • Private balcony
  • Television
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

SAI - This restaurant specializes in Modern European cuisine and serves lunch and dinner.

The Garden - This buffet restaurant serves breakfast, lunch, and dinner.

OHMI - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.

HOSHI - This restaurant specializes in barbecue and serves lunch and dinner.

Momoyama - Onsite bar.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hot springs on site
  • Boat tours nearby

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Meals are not included in the room rate for children ages 3 years and younger whose stay is included

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3200 for adults and JPY 1600 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biwako Hotel
  • Biwako Hotel Otsu
  • Biwako Otsu
  • Biwako
  • Biwako Hotel Otsu
  • Biwako Hotel Hotel
  • Biwako Hotel Hotel Otsu

You should know

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.