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4.4 out of 5

"Great location, easy check in, friendly staff " More

By a verified traveler on Wed 26 May 2021

Hotel Description

Hotel near Chattahoochee National Forest in Helen

Heart of Helen

With a stay at this Helen hotel, you'll be steps from Helen Festhalle and within a 10-minute walk of Helen Arts & Heritage Center. Alpine Helen/White County Convention and Visitors Bureau and Unicoi Hill Park are also within half a mile (1 km).

Business services

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a spa tub on site, and laundry facilities and free newspapers are also offered.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 63 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$116* Per night/room Jun 28 - Jun 29

Room, 1 King Bed, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking (1 bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Fireplace (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (1 bedroom -Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Helen, GA ratings based on 29 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Helen, GA

Everyone (16) Couples (4) Family (6)
5 out of 5
Great location, easy check in, friendly staff

Posted by on May 26, 2021

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Comment from Hotel Management

May 27, 2021 by Dana

Thank you for taking the time to write about your recent stay with us. We are thrilled that you guys enjoyed everything. We hope to see y’all soon! Sincerely Dana W Bates General Manager

5 out of 5
It was lovely that the breakfast room was open for guests and you had the option of a bagged breakfast or to sit down and eat.

Posted by on May 14, 2021

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Comment from Hotel Management

May 16, 2021 by Judy M.

Dear Expedia User, Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

3 out of 5
Rooms were nice, standard rooms, bed was not very comfortable but linens were clean. They didn't really serve a breakfast, i wouldn't even call it a continental breakfast i only saw instant oatmeal and hot water. Overall it wasn't bad.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 10, 2021 by Dana Bates

Thank you for taking the time to write about your recent stay with us. For breakfast we serve pastries, boiled eggs, cereal, breakfast bars, yogurt, oatmeal and grits, fresh fruit. Sausage biscuit or sausage/egg sandwich. The times for breakfast is during the week 6-9:30 am and on weekends 7- 10:30 am. I’m sorry you didn’t get the breakfast I described above I’m not sure if the breakfast was already closed. We do hope you guys come back in the future. Sincerely Dana W Bates

5 out of 5
Only complaint was there was a bar outside our room and it was very loud but of course this is something the hotel could not control.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 22, 2021 by Judy M.

Dear Expedia User, On behalf of our entire staff at Country Inn & Suites by Radisson, Helen, GA we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you mentioned with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5 out of 5

Posted by on Feb 21, 2021

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Comment from Hotel Management

Mar 4, 2021 by Judy M.

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

4 out of 5

Posted by on Dec 2, 2020

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Comment from Hotel Management

Dec 4, 2020 by Judy M.

Thank you for you rating

5 out of 5

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 6, 2020 by Judy M.

Dear Expedia User, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Helen, GA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Helen, GA

5 out of 5
The staff was very polite and helpful with giving out information about Helen Ga

Posted by , from Tifton on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Judy M.

Dear Nurse, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Helen, GA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Helen, GA

4 out of 5
The staff was beyond kind- gave true southern hospitality. I’ll be going back for sure!

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Judy M.

Dear Anonymous, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Helen, GA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Helen, GA

3 out of 5
The staff was great. Very nice and definitely knows the area and recommended great spots to check out. The breakfast was a hot breakfast and it was absolutely delicious. The property on the other hand is pretty dated. It definitely needs a refresh and I guess since we stayed on New Years Eve the price was at $200 a night. That was steep for the quality of the room

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by Judy M.

Dear Anonymous, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at this hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Helen, GA. .We thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Helen, GA

About the Country Inn & Suites by Radisson, Helen, GA

Location 877 Edelweiss Strasse, Helen, GA 30545

Property Features

Country Inn & Suites by Radisson, Helen, GA offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. The business-friendly Country Inn & Suites by Radisson, Helen, GA also features complimentary newspapers in the lobby, laundry facilities, and express check-out. Parking is available for a fee. This Helen hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Hartsfield-Jackson Atlanta International Airport (ATL) (155.3 km / 96.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Helen, GA offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Country Inn & Suites by Radisson, Helen, GA

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Country Carlson Helen GA
  • Country Inn Carlson Helen GA
  • Country Inn & Suites by Radisson, Helen, GA Hotel
  • Country Inn & Suites by Radisson, Helen, GA Helen
  • Country Inn & Suites by Radisson, Helen, GA Hotel Helen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.