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4.3 out of 5

"My family and I were very pleased with the Hotel. It is a Basic hotel with no thrills. The rooms were large and clean. The location was great and t ... " More

By a verified traveler on Wed 29 Mar 2017

Hotel Description

Golf motel near Charlemagne's Kingdom

In Helen

You'll find Charlemagne's Kingdom and Helen Tubing & Helen Water Park within a 15-minute walk of this Helen motel. Chattahoochee National Forest and Helen Waterpark are also within 2 miles (3 km).

Free perks

This motel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 65 guestrooms also offer free WiFi and TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$75* Per night/room Aug 28 - Aug 29

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Baymont by Wyndham Helen ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Baymont by Wyndham Helen

Everyone (12) Couples (1) Family (2)
4 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 11, 2019 by Kay H

Great to hear from you and your feedback is appreciated

5 out of 5
The manager Patrick and staff were very friendly and if there were any problems they took care of them quickly. Room and property were clean. Great stay for the price. Within walking distance of downtown. Restaurant next door. We will stay here aginthe next time we come up.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by Kay H

Greatly appreciate an honest review

3 out of 5
The pool the kids enjoyed. Breakfast was fresh and the area clean. Our room however was clean but LOTS of flies..

Posted by on May 30, 2019

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Comment from Hotel Management

Jun 7, 2019 by Kay H

Dear Guest , Thank you for your review we will address this issue.

2 out of 5
The lady at the front desk was rude and the hotel was run down and dirty. Won’t say there again

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Kay H

Dear Guest, We understand your concern, we are looking into the issue and will work with on training our staff to make a guest stays satisfactory.

5 out of 5
the building needed some more face lift and ice machine needed to be fixed more handicap rooms needed on 1st floor for the bathroom

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 27, 2019 by Kay H

Greatly appreciate your feedback, we will be looking into this.

5 out of 5
Patrick & Elizabeth gave great customer service! We will be back!

Posted by on Nov 28, 2018

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Comment from Hotel Management

Nov 30, 2018 by Kay H

Thank you for your review.

3 out of 5
Pool was closed during the 90 degree weekend. Hotel would not allow me to adjust my stay since i had made reservation thru travelocity. Very frustrating. Also the futon in the room was worn out and incredibly uncomfortable.

Posted by on May 14, 2018

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Comment from Hotel Management

May 19, 2018 by Kay

Dear Guest, We understand your concerns, we are not able to change or edit any prepaid reservation. It is a condition you agree to while making the reservation. The pool operation does not depend on the weather, We are only able to open on set dates where we are able to open and close each year, as it is a seasonal outdoor pool. We would recommend giving us a call prior to coming in if you were planning to your visit next time.

5 out of 5

Great Place and Location

Pros: Location, Cost and Rooms
Cons: Change the pillows, That would be my only complaint. They gave you about five pillows per bed but the were horrible in my opinion.
Location: Close to town and attractions. Easy parking
My family and I were very pleased with the Hotel. It is a Basic hotel with no thrills. The rooms were large and clean. The location was great and the free breakfast was a free breakfast. I would definitely stay there again. Helen, GA was a awesome little town with much to explore.

Posted by , from Lombard, IL on Mar 29, 2017

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Comment from Hotel Management

Apr 13, 2017 by Kay H

Dear Tony, Thank you for your review, It was great to read your family enjoyed their stay with us and we would love to welcome you back you Baymont Inn & Suites Helen. I will pass on your comments to management and advised them to see if they want to go an alternate option with the pillow but as of now we use standard Wyndham required pillows for our beds. We would love to welcome you back again. Thank you again.

5 out of 5
Cons: update fridge and microwave
Staff was very friendly and had us booked in within minutes. Room was very clean. It was an all around great stay and we plan on visiting again really soon.

Posted by , from Jackson Georgia on Jul 13, 2016

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4 out of 5

Nice hotel close to waterfalls.

Pros: The breakfast was wonderful! Close enough to walk to town but far enough away from the crowd.
Cons: Lighten up on the Lysol!!! The smell literally took our breath away and almost caused me to have a migraine. We could still smell it after 2 days.
Location: Walking distance to downtown. Nice park across the street. The waterfalls in the area a beautiful and the walk to them is not too bad.
Nice hotel worth the preseason price definitely not worth full season price. We had a balcony room that overlooked the park. When we opened the door the smell of Lysol took our breath away. We had to leave to door to the balcony open to air the room out. It was so bad we put the do not disturb sign on the door to keep them from coming in and spraying it again. We arrived Sunday afternoon and the park was crazy. Plus the buses back and forth picking up people going tubing. There was one woman cussing her kids and yelling as loud as she could. So if you don't like hearing people using profanity every other word I don't suggest a balcony. Pool looked nice but the weather was too cold to use it. Monday however was peaceful and quite and we were able to sit out on the balcony and enjoy it. Also the swings by the creek in the park was nice. The breakfast was very good and the beds were nice and comfy. All in all it was a nice get away!

Posted by , from Slapout AL on May 25, 2016

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About the Baymont by Wyndham Helen

Location 8220 South Main Street, Helen, GA 30545

Property Features

Baymont by Wyndham Helen offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Self parking is free. This Helen motel is smoke free.

  • 65 guestrooms or units
  • 2 levels
  • 2400 sq ft of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (164 km / 101.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Helen offers 65 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs, complimentary toiletries, and hair dryers. This Helen motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Helen Motel
  • Baymont Inn Helen
  • Baymont Wyndham Helen Motel
  • Baymont Wyndham Helen

You should know

  • The seasonal pool will open in June and close in November.
  • Pool access available from 9 AM to 9 PM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.