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Quality Inn Downtown Helen

2.5 star property
Hotel near Unicoi State Park in Helen

Choose dates to view prices

Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Lobby
Free daily continental breakfast
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(36 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(44 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Helen

In shopping district.You'll be within half a mile (1 km) of Unicoi State Park and 2 miles (3 km) of Chattahoochee National Forest with a stay here. Anna Ruby Falls is within 6 miles (10 km) and Raven Cliffs Falls is within 9 miles (15 km).

What's nearby

  • Helen Arts & Heritage Center - 4 min walk - 0.3 miles
  • Unicoi State Park - 5 min walk - 0.3 miles
  • Helen Festhalle - 7 min walk - 0.4 miles
  • Alpine Helen/White County Convention and Visitors Bureau - 16 min walk - 0.9 miles
  • Helen Tubing & Helen Water Park - 3 min drive - 1.3 miles

Restaurants

  • ‪Hofbrauhaus Restaurant & Pub - ‬5 min walk
  • ‪Helen Festhalle - ‬10 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪The Troll Tavern - ‬6 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park in Helen
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

  • 37 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
SureStay Hotel by Best Western Helen Downtown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
$87 nightly
The price is $105
Nov 2 - Nov 3
Total with taxes and fees
SureStay Hotel by Best Western Helen Downtown

Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 25 and close September 30.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Does Quality Inn Downtown Helen have an airport shuttle?

Airport shuttle services are not available at Quality Inn Downtown Helen.

How much does it cost to stay at Quality Inn Downtown Helen?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Downtown Helen on Nov 2, 2025 start from $77.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Downtown Helen offer free breakfast?

Quality Inn Downtown Helen offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7 AM and 10 AM.

Is there a casino at Quality Inn Downtown Helen?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn Downtown Helen?

Free parking is not available at this hotel. Self parking is available for USD 5.00 per day.

Does Quality Inn Downtown Helen have a pool?

Quality Inn Downtown Helen features a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to December 31.

Does Quality Inn Downtown Helen have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Downtown Helen to downtown Helen?

Quality Inn Downtown Helen is 0.2 mi away from Helen.

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read the negative reviews and still stayed 4 night

I was skeptical about booking after reading reviews however with the price being so good we stayed anyways. The hotel is old ans d it shows, but its clean. The rooms are updated but still show wear and tear. The beds are very comfortable!! Plenty of towels etc. Basic room. The sheets had rips in them, i contacted the front desk so they woupd know we didnt cause the rips. They have an incidental sheet and will charge you for damages. The housekeeping is great, very helpful and we really liked them. The pool is absolutely wonderful. The fire pit needs to be reserved so tell the front desk. Its fun we had a good time after swimming late. The breakfast is very small just fyi.The coffee is ok.There is a grocery store nextdoor that has excellent breakfast and lunch, dinner. Its a deli. BETTY'S, remember that! The hotel is in walking distance to the river, shops, restaurants. Very happy with the location. We will be back!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is great
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Stayed 1 night in Jul 2025

8/10 Good

Renay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Older hotel but in good condition overall except no water pressure in shower and water very very hot barely turned on.
Stayed 2 nights in Jul 2025

6/10 Okay

Floyd

Traveled with family
Liked: Staff & service, amenities
No
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay – clean, renovated, and super comfortable! I had a fantastic time staying at this hotel in Helen! The room was very clean and clearly recently renovated – everything felt fresh and modern. It had absolutely everything I needed for a comfortable and relaxing stay. I truly enjoyed my time here and would definitely come back again!
Stayed 2 nights in Jun 2025

2/10 Terrible

Tiffany

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff that checked us in were amazing and friendly! However, as soon as you walk into the room, it’s a stale clammy room that smells very strong of mop solution. Then as you walk into the bathroom, the tiles on the roof have mold spots. Once you walk out of the bathroom, you could smell a smell that took our breath away, just trying to cover it up with strong smelling cleaning products. There is no LOCK on our door, broken off. You can see the sunlight coming through the door as well. Now you can step outside the front door to weed and cigarette smoke, people yelling at the people In the pool from the 2nd floor as they do shot guns of beer and throw the empty bottles behind the building. AC was not working, it was hot and moist. We stayed a total of 5 mins and I had to get my baby and my mother out of there. I returned my key, I was asked if I wanted another room or to have them ask the people to leave. I kindly declined as I’m not feeling safe and he just told me that he has to ask those questions. They declined my refund, going to the bank tomorrow to see what I can do since I was scared for my safety and my family’s safety. Expedia also did nothing and did not try to help. I went across the street to a beautiful clean hotel and they told me how this property is filled with the wrong crowd. Be careful booking with Expedia, they do not care about you and your safety. Staff is great but owners should be down right ashamed!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shawna

Traveled with group, Traveled with family
Disliked: Amenities
Great space-lots of parking and beds. I like the outdoor pool. One side of curtain was 6 inches shorter than the window, so the light shone through and offered little privacy. The doors and light switches were dirty. Great location. It looks like they are in the process of upgrading which is nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The room was very nice. Newly renovated and clean. Was within walking distance to the downtown area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
Stayed 2 nights in Jun 2025

8/10 Good

Stacy

Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean friendly quiet. This is exactly what we needed for our 40th anniversary.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2025

4/10 Poor

Margaretta

Traveled with family
Liked: Cleanliness, room comfort
Not handicapped friendly wheel chair could not go over the threshold The parking space in front of our room was filled so we had to patk at the other end of the motel Overall disappointing not to ADA std
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and close to everything. Great breakfast and super friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Traveled with family
The staff were very welcoming and helpful. The accommodations were clean and updated. It was a quiet location. The location made it easy to walk around Helen, Georgia. The only negative was the lack of selection for breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

rick

Traveled with partner, Traveled with family
Location
Stayed 1 night in Jun 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights on a vacation trip. Overall a good deal. The premises a bit rundown but the room was excellent, clean. The salt water outdoor pool was small but nice, the breakfast mediocre even for a continental one.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 1 night in Jun 2025

2/10 Terrible

Brittany

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we could not stay here, I had to take my family down the street to a different hotel. The room was damp feeling, mildew smell and stains all over the e bed and couch. I walked in the room and turned around and walked right back out. Couldn’t do it. I do not recommend, I was not eligible for a refund so I paid for two rooms that night. If your staying in Helen, GA just book a room at the Holiday Inn Express.
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, walking distance to so much fu n. Beautiful pool.
Stayed 2 nights in Jun 2025