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"Thank you... Had a great time! We will be back! We are frequent visitors at this location. " More

By a verified traveler on Wed 26 Feb 2020

Hotel Description

Motel near Helen Tubing & Helen Water Park in Helen

In shopping district

You'll be within half a mile (1 km) of Helen Tubing & Helen Water Park and 2 miles (3 km) of Helen Arts & Heritage Center with a stay here. Unicoi State Park and Chattahoochee National Forest are also within 3 miles (5 km).

Free perks

A seasonal outdoor pool, free self parking, and concierge services are featured at this motel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A business center, express check-in, and express check-out are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 56 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Econo Lodge Helen ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Econo Lodge Helen

Everyone (15) Couples (1) Family (2)
2 out of 5
The staff wouldn’t let us check in until exactly 4 pm. There was no staff and she said it was because they were busy sanitizing rooms. Our room wasn’t that clean. I had price tags on my bed from someone’s purchase. We stayed a week and had to beg for towels and toilet paper. The toilets are horrible and we had to wait for the next day to ask for plunger. No house service due to corona. They lock the main lobby at night and during the afternoon so if you need something you are sol. TVs didn’t work be brought out game system to watch TV. Breakfast suck so don’t count on that. Oh and our room had so many spiders in it! Worst hotel and service I ever had. The phones don’t work either and good luck finding staff ever. Oh and the hotel is one mile from town so you are better off staying at a different hotel. My friend got a room here too and she hated it and wanted to leave the next day.

Posted by , from Orlando, Fl on Jan 1, 2021

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5 out of 5
Thank you... Had a great time! We will be back! We are frequent visitors at this location.

Posted by on Feb 26, 2020

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5 out of 5

Posted by on Feb 2, 2020

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3 out of 5
Broken ice machine.no refrigerator or microwave.no butter for breakfast toast.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 9, 2019 by Justin L

I am sorry for your trouble you encountered but you must be talking about a different hotel since every one of our rooms have a microwave/refrigerator combo and we have had no problems with our ice machine in the past year Thank you

4 out of 5
Everything was clean and tidy. No complaints. Good job.

Posted by on Jul 31, 2019

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4 out of 5

Posted by on Mar 28, 2019

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Comment from Hotel Management

Apr 2, 2019 by Justin L

Thank you for the feedback. We hope you come see us again Sincerely

5 out of 5
Nothing wrong with hotel or staff. Room advertised on-line for $42.?? paid on-line with credit card through travelocity $52.?? receipt and bank statement $62.?? Travelocity agent was very nice, but final funds debited from my account did not reflect my approved authorization or the receipt sent to my e-mail accnt.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 31, 2019 by Justin Lynn

Sorry for your inconvenience with the 3rd party. Book direct with us next time and I assure you won’t have these problems. Thank you

4 out of 5
Breakfast was not fresh.Not many choices. Room service only place new towels on sink and did not tidy room. Can use a rug in front bed. Floor cold.

Posted by on Jul 27, 2018

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Comment from Hotel Management

Jul 31, 2018 by Justin L

I apologize on behalf of my entire team for failing to exceed your expectations. We are trying hard to make our breakfast more appealing. As for a rug in front of the bed I totally agree with you. Sadly enough Choice Hotels doesn’t feel that way and will not permit us to put a rug down. Once again thank you for the feedback

5 out of 5
The hotel room was big, clean, and comfortable. It was in a nice and quiet location. The staff was helpful and polite. Didn’t have to worry about noice or security.

Posted by on Apr 6, 2018

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Comment from Hotel Management

Apr 15, 2018 by Justin L

Thank you so much for the great review. We are glad you enjoyed your stay and hope to see you again soon.

5 out of 5

Very close to the Helen Waterpark! Excellent!

We had an Amazing trip and experience! The staff "Steve" at Exono lodge was super! The staff was helpful and knowledgeable since we was traveling from out of state! They accommodate me and my family! The rate was affordable, despite the rain we enjoyed the pool! Then we still went to the waterpark less then 20 STEPS AWAY! I recommend this hotel over & over again! We look forward to returning in August before the kids summer is up! And visit BigDaddy burgers (discount with your room key) and PapaPizza! Don't forget to ask for "Steve"@ EconoLodge. He will take care of you! Thanks!! From Bena&KB

Posted by , from South Carolina on Jul 10, 2017

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Renovations + Closures

The property is closed between October 01 and May 01.

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Econo Lodge Helen also features a seasonal outdoor pool, coffee/tea in a common area, and concierge services. Self parking is free. Smoking is allowed in designated areas at this Helen motel.

  • 1 building
  • 56 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Econo Lodge Helen offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 50.00 (for guests under 21 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 5.00 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Helen
  • Econo Lodge Hotel Helen
  • Econo Hotel Helen
  • Econo Lodge Helen Hotel
  • Helen Econo Lodge
  • Econo Lodge Helen Motel
  • Econo Lodge Helen Motel
  • Econo Lodge Helen Helen
  • Econo Lodge Helen Motel Helen

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.