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4.4 out of 5

"We loved the porch facing the river " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

Enjoy the outdoor pool at this Helen hotel

In shopping district

Within a 5-minute walk of this Helen hotel, you'll find Charlemagne's Kingdom and Unicoi Hill Park. Helen Arts & Heritage Center and Unicoi State Park are also within half a mile (1 km).

Renovated in 2018

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

King Handicapped Accessible with Roll-In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max
$183* Per night/room Nov 1 - Nov 2

King two room Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Oversized King Room with Whirlpool and Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Handicapped Accessible with Access. Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Standard Room Riverview

Bed Count 2 Full Beds Maximum Occupancy 4 Max

King Study

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn Helen ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Helen

Everyone (11) Couples (3) Family (7)
5 out of 5

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 14, 2022 by Ryan

Dear Tammy, thank you for your feedback! We are grateful to know you had a great stay with us... If you ever feel like coming back to Helen, we would love to have you stay with us again! Thank you and have a great rest of your day!

5 out of 5

Posted by on Nov 9, 2021

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5 out of 5
We loved the porch facing the river

Posted by , from Riverview on Sep 12, 2021

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4 out of 5

Posted by on Jul 25, 2021

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5 out of 5

Posted by on Jul 4, 2021

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4 out of 5
Nice room, sat by the river to relax

Posted by on May 30, 2021

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5 out of 5

Posted by on Apr 18, 2021

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1 out of 5
The absolute worst experience I have ever had at a hotel. They made us wait until the actual check in time, right to the minute, ok but we only wanted to leave our bags in the room. When we entered the room we noticed large sticky stains on the rugs, the tiled area was dirty and sticky, there were no dressers to put clothes in, the closet was literally 2ft x 2ft x 7ft with one shelf, the cable tv never worked even after complaining, they never fixed it, the shower floor tiles had black mold on it, when you used the shower it overflowed into the main entry area soaking everything, the king sized bed springs creaked and popped all night, the mini frig was dirty, sticky and disgusting, the small coffee maker was dirty. We only stayed one of the 4 nights and fled to the Holiday Inn express that was fantastic. Avoid this dump at all costs or you will be sorry..

Posted by , from Clearwater, Florida on Dec 3, 2020

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4 out of 5
I understand being precautious during a pandemic but the breakfast needs improvement. It was a bottle of water, a nutragrain bar, a muffin and an apple every day. Could you possibly add small boxes of cereal and a small carton of milk? The staff was amazing, our room was much larger than expected. We could walk to everything. I would definitely recommend it and we stay there in our next trip.

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by Drew

The higher up's are exploring more options to enhance the bfast bags, so hopefully soon we'll have something better! Besides that we're glad you had such a great experience with us and hope you return soon! Stay Safe!

3 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 21, 2020 by Drew

Sorry for your experience. You mind elaborating on what you didnt like?

Property Features

Hampton Inn Helen offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn Helen also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Hampton Inn Helen was completed in 2018. This Helen hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 0
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 16
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Helen
  • Hampton Inn Hotel Helen
  • Hampton Inn Helen Hotel Helen
  • Hampton Inn Helen Hotel
  • Helen Hampton Inn
  • Hampton Inn Helen River Hotel
  • Hampton Inn Helen River
  • Hampton Inn Helen Hotel
  • Hampton Inn Helen Helen
  • Hampton Inn Helen Hotel Helen
  • Hampton Inn Helen on the River

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.