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Best Western Premier University Inn

3-star property
132 Plaza Drive, Hattiesburg, MS 1-855-201-7819
3.8 out of 5
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See all 11 travelocity Reviews

"Top notch staff. We'll kept rooms. " More

By a verified traveler on Sun 12 Sep 2021

Points Of Interest

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Hotel Description

3-star hotel near University of Southern Mississippi

In Hattiesburg

Within 3 miles (5 km) of this hotel, you'll find University of Southern Mississippi and Hattiesburg Zoo. Merit Health Wesley and Turtle Creek Mall are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 75 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Dec 12 - Dec 13

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Premier University Inn ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Premier University Inn

Everyone (1) Couples (1) Family (9)
5 out of 5
Top notch staff. We'll kept rooms.

Posted by , from Glen Rose on Sep 12, 2021

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Comment from Hotel Management

Sep 17, 2021 by Best Western Premier

Thank you for leaving a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
We were passing through the area to Florida and slept like logs!! The bed was so comfortable. The room is extremely nice and I just booked a stay for our return trip home to Texas. Highly recommend!! Also, Outback Steakhouse next door has great service, wonderful wait staff, and we had a GREAT meal. See you soon Best Western!

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 21, 2021 by Best Western Premier

Thank you for leaving a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2 out of 5
The Travelocity website claimed that this stay included a free, hot breakfast. When we showed up on Monday morning for breakfast, the staff told us that they didn't serve a hot breakfast on Mondays and Tuesdays. Very limited continental breakfast instead of the full breakfast that I had anticipated for my children and myself.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 16, 2021 by Best Western Premier

We are sorry that we failed to meet your expectations. Your comments will be reviewed with our staff so that we can make improvements to ensure we offer a better experience for guests in the future. Thank you for alerting us to the issue. We appreciate your business. Thank you:

1 out of 5
We did not end up staying at this property. The sheets were dirty as well as the shower.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 16, 2021 by Best Western Premier

We are very sorry that your experience with us did not fully represent our commitment to cleanliness and comfort. Your comments will be shared with our staff, in order for the issues not to take place in a future guests' room. Thank you for alerting us to the issue. We appreciate your business. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5
We had 4 very small, extremely uncomfortable pillows. Sheets were hard and scratchy. We spend all that money and get terrible pillows!!

Posted by , from Brandon, MS on Feb 17, 2020

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5 out of 5
Very friendly staff, very helpful and always cheerful. The room, the hallways, the elevators and the grounds around the hotel are spotless. One thing I had nave to mention that I didn’t care for was that hot water wasn’t hot enough to my liking, but I do understand it’s do to liability of scolding and it’s ok with me.

Posted by , from Decatur GA on Oct 28, 2019

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3 out of 5
When we tried to check in mid day Saturday there was a sign on the front desk that said, “ We are away from the desk. If you need assistance please call—————-.” I called the number and got a recording that said I was being transferred to the operator. The phone at the front desk began to ring. No one ever answered. We had to leave without checking in. Also, the sink in the room was terribly stopped up and kept standing water for some time after each use.

Posted by on Sep 2, 2019

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4 out of 5
Breakfast ending at 9 was too early for our family.

Posted by on Jul 30, 2019

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5 out of 5
There were no towels for the pool. And most of the chairs in the pool area were broken. Not enough chairs in pool area. The toilet seat was loose and the sink didn’t drain.

Posted by on Jun 22, 2019

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4 out of 5
The room needed some touch ups, the ottoman dad burn marks on it. For $120 a night I expect the room to be in better shape. I took pictures of these issues.

Posted by on May 23, 2019

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Comment from Hotel Management

May 23, 2019 by BWmanagement

Thank you for your feedback, We are sorry to learn there were issues with your stay. We will look to improve the deficiencies listed in your remarks. We hope you will choose to stay with us again in the future. Thank You, Best Western Premier University Inn Management

About the Best Western Premier University Inn

Location 132 Plaza Drive, Hattiesburg, MS 39402

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Premier University Inn offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. The business-friendly Best Western Premier University Inn also features multilingual staff, a garden, and coffee/tea in a common area. Self parking is free. This 3-star Hattiesburg hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • 2 conference rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Hattiesburg Station (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Premier University Inn offers 75 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hattiesburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Julep - This bar serves dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Premier University Inn Hattiesburg
  • Best Western Premier University Inn
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  • Premier University Hattiesburg
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.