Book a hotel near Harte Haven Shopping Center, Massena

"Breakfast was fair but you couldn’t take back to room. The first night the heating until banged and work us up every time it turned on or off. Spoke to the front desk early am. By 4pm nothing had been done. Complained again and the afternoon staff jumped right on it and ended up moving us to another room. Much better second night. Casino was dead on Thursday. They closed down most of the tables, craps and roulette. Very disappointing. Food at restaurant was good and priced fair. Need to add we were at the players inn. Thought we were at the new hotel connected to the casino. Had about 8 rooms booked by family and no one was sure where they were. We ended up with 3 at the casino and 5 at the inn! Recommend being careful before booking with expedia. Would have paid more to be in the other hotel if I had realized. Our reservation said Casino Resort Inn! Also the handicap room we were assigned first had a bathtub! How do they expect a person to safely get into a tub with mobility issues! "

"Nice quiet location within walking distance to many amenities"

"I liked this place. It was very clean and quiet. I think probably a lot of people working in the area stay there. It was well-maintained and businesslike. I wasn't looking for a party place - I got a good night's sleep there, which I needed, and the price was very reasonable."

"great"

"Very nice cabin. The river is so beautiful and peaceful. I just didn't realize the bedroom was also the living room. The bathroom could have been cleaned better, but overall we had a great time. Thank you "

"Good location, lock on door inoperable(had to use deadbolt).I travel a lot throughout the East and Midwest. I like to stay in family owned ,low key properties. Just didn't see this as a $175 a nite property. (overpriced by @$50 for a week day with only two other units occupied)"