See all properties

SureStay by Best Western Massena

2.0 star property
Hotel near Harte Haven Shopping Center in Massena

Choose dates to view prices

Photo gallery for SureStay by Best Western Massena

33-inch flat-screen TV with cable channels, TV
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Living area | 33-inch flat-screen TV with cable channels, TV
Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Living area | 33-inch flat-screen TV with cable channels, TV
Free self parking

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
15054 State Highway 37, Massena, NY, 13662
  • Place, Grasse River
    ‪1 min drive‬
  • Place, Akwesasne Mohawk Casino
    ‪27 min drive‬
  • Place, Clarkson University
    ‪28 min drive‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Larger Room, Sofabed, Microwave And Mini-Refrigerator, Wi-Fi

  • Sleeps 5

1 Queen Bed, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

About the neighborhood

Massena

In Massena .At this Massena hotel, you'll be within 6 miles (10 km) of Harte Haven Shopping Center and 12 miles (20 km) of Robert Moses State Park - Thousand Islands.

What's nearby

  • Grasse River - 1 min drive - 1.4 miles
  • Harte Haven Shopping Center - 5 min drive - 3.9 miles
  • Akwesasne Mohawk Casino - 27 min drive - 19.3 miles
  • Clarkson University - 28 min drive - 26.0 miles
  • Upper Canada Village - 52 min drive - 43.4 miles

Getting around

  • Cornwall Station - 30 min drive
  • Massena, NY (MSS-Massena Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pizza Hut - ‬6 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Morley's​ American Grill - ‬5 min drive
  • ‪Spanky's Diner - ‬4 min drive

About this property

SureStay by Best Western Massena

Hotel near Harte Haven Shopping Center in Massena
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay by Best Western Massena. Self parking is free.

Smoking is allowed in designated areas at this Massena hotel.

  • 45 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
SureStay by Best Western Massena offers 45 air-conditioned accommodations with coffee/tea makers and designer toiletries. 33-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Dining
Holiday Inn Express Canton Potsdam
  • Pool
  • Parking included
  • Free WiFi
  • Gym
4.5 out of 5, Wonderful, 2 reviews
Holiday Inn Express Canton Potsdam

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 33-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day, plus a deposit of USD 150 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Hotel Massena
Econo Lodge Massena Hotel
Massena Econo Lodge
Econo Lodge Massena Hwy 37
Surestay By Massena Massena
SureStay by Best Western Massena Hotel
SureStay by Best Western Massena Massena
SureStay by Best Western Massena Hotel Massena

Frequently asked questions

How close is SureStay by Best Western Massena to the airport?

SureStay by Best Western Massena is 6 mi (13-min drive) away from the Massena, NY (MSS-Massena Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western Massena?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Massena on Jan 1, 2026 start from $102.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Massena have an airport shuttle?

SureStay by Best Western Massena offers an airport shuttle from 7:00 AM to 7:00 PM, at scheduled times, for a charge of USD 20. per person, one-way.

How close is SureStay by Best Western Massena to the beach?

This hotel is 2.6 mi (6-min drive) from Massena Town Beach and 10.7 mi (21-min drive) from Barnhart Island Beach. Don't forget your sunscreen!

Does SureStay by Best Western Massena offer free breakfast?

SureStay by Best Western Massena offers free continental breakfast on weekdays between 7:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at SureStay by Best Western Massena?

No, there is no casino at this hotel.

What time is check-in at SureStay by Best Western Massena?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

Is there free parking at SureStay by Best Western Massena?

This hotel offers free self parking.

Does SureStay by Best Western Massena have a pool?

SureStay by Best Western Massena does not have a pool.

Does SureStay by Best Western Massena have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western Massena to downtown Massena?

SureStay by Best Western Massena is 2.6 mi away from Massena.