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"Everything was good variety of resturants in area. Breakfast had a good amount of choices. " More

By a verified traveler on Sat 22 Feb 2020

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Hotel Description

Enjoy the free WiFi at this Massena motel

In Massena

Within a 15-minute walk of the motel, you'll find Harte Haven Shopping Center and Raquette River. Massena Museum and Grasse River are also within 2 miles (3 km).

Free perks

This motel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A computer station is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 43 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and ironing boards.

Standard Room, 1 Queen Bed, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Oct 24 - Oct 25

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Smoking, Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Super 8 by Wyndham Massena NY ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Super 8 by Wyndham Massena NY

Everyone (2) Family (5)
3 out of 5
It fit our needs.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 19, 2021 by vj

Thank you for staying with us!

4 out of 5
Everything was good variety of resturants in area. Breakfast had a good amount of choices.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 23, 2020 by Debbie

Thank you for your feedback. We always like to hear what our guests have to say, so that we can make your stay a great one. We appreciate your business, and hope to see you again soon.

3 out of 5
Easy to get to, rooms are clean, breakfast was fine

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by Debbie

Thank you for your review. We strive to make sure that our guests have the best experience during their stay. We provide friendly staff, clean and comfortable rooms, and a Super Start breakfast daily. We appreciate your business, and look forward to your return.

1 out of 5
Our room was ok or so we thought. When we were getting ready to go to bed, we heard running water in the bathroom. Water was pouring from the ceiling from what looks like a previous leak. I went to the front desk and they advised me that they did not have another room for us. In the morning, we could not take a shower. The manager called our room to ask ya if we wanted to shower in another room. We declined as we had to leave for an appointment.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Debbie

Thank you for your feedback. We are sorry to see that your stay was not a good one. We are working on getting the leak repaired at this time, and will make sure that this doesn't happen again. We appreciate your business and hope to see you again.

5 out of 5
Very quiet, security cameras, nearby restaurants and easy access to stores, gas stations abd freeways.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 1, 2019 by Debbie

Thank you for your review. We strive to make sure that all of our guests feel safe and comfortable during their stay with us. We offer clean rooms, with a great staff to assist you with your needs while you are here. We appreciate your business and look forward to your return.

4 out of 5
Convenient location; clean rooms, friendly staff. Does not have a gym. Breakfast area is small but comfortable and the food served somewhat limited in variety but fresh and tasty, good selection overall. Right next to main route and close to all stores in town, I recommend this hotel.

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 4, 2019 by Debbie

Thank you for your feedback. We listen to what our guests are saying, and are in the process of trying to make some of the upgrades needed to meet your needs. Our Super Start Breakfast is what is required by Super 8. We appreciate your business, and look forward to seeing you again.

4 out of 5
This hotel is simple. Clean. Friendly staff. Great price! Staying here allowed me to stay an extra night so I could spend more time with my son at SUNY Potsdam. I will be coming back.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 4, 2019 by Debbie

Thank you for your feedback! We aim to make you feel at home when you stay with us. We appreciate your business, and look forward to seeing you again.

5 out of 5

Nice Hotel close to everything we needed.

Pros: The later breakfast, and location.
Cons: Later check out!
Location: Great location to shopping, food, and entertainment.
We got the room closest to the breakfast bar and office..so very handy. I like that this place served breakfast up to 10am. Most places are closed up and gone by the time we get up! The staff was wonderful, efficient, and very friendly. The only complaint I would have was the odor in the room. It was stuffy, and smelled like someone had smoked in there at some previous time, but I am sensitive to odors that no one else would notice.

Posted by on Jul 13, 2018

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Comment from Hotel Management

Jul 15, 2018 by Debbie

We are sorry that your room smelled like smoke. Some people with disabilities cannot climb the stairs to go to the smoking rooms, so they request first floor so that they can go outside to smoke. We do have smoke out that we can spray to freshen up the room for you. We appreciate your concerns, and will try to keep them in mind for future. We look forward to seeing you in the future.

1 out of 5

Room was clean but smelled. 2nd day it appeared a little better but the feeling set with us so I bought odor removing spray.

Pros: Free Internet, Quiet
Cons: Poor breakfast, smelled stale in rm
Stale smelling room. Poor breakfast. Really poor. Room had a stale odor. 2nd day it appeared a little better but the feeling set with us so I bought odor removing spray. We were not pleased.

Posted by on Apr 11, 2013

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4 out of 5

Home away from Home

I stayed there for 3 days and would have to say I was very satisfied. The room was clean, quite, comfortable.Continental breakfast was great as well as the staff.

Posted by on Jan 20, 2013

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About the Super 8 by Wyndham Massena NY

Location 84 Grove St, Massena, NY 13662

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Free self parking is available. Smoking is allowed in designated areas at this Massena motel.

  • 1 building
  • 43 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Super 8 by Wyndham Massena NY offers 43 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Massena motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 5 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room (weight limit: 10 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Massena Ny
  • Super 8 Ny Motel Massena
  • Super 8 Massena NY Motel
  • Super 8 Wyndham Massena NY Motel
  • Super 8 Wyndham Massena NY
  • Massena Super Eight
  • Super Eight Massena
  • Super 8 Massena Hotel Massena
  • Massena Super 8
  • Super 8 by Wyndham Massena NY Motel
  • Super 8 by Wyndham Massena NY Massena
  • Super 8 by Wyndham Massena NY Motel Massena
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.