City center retreat .With a stay at this Gongshu hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Broken Bridge. Hangzhou Botanical Garden and Zhejiang University Yuquan Campus are also within 3 miles (5 km).
What's nearby
West Lake - 3 min walk - 0.2 miles
Hangzhou Tower Shopping Mall - 16 min walk - 0.9 miles
Wulin Square - 18 min walk - 1.0 mile
Zhejiang University Yuquan Campus - 4 min drive - 2.9 miles
Lingyin Temple - 9 min drive - 4.9 miles
Getting around
Fengqi Road Station - 6 min walk
Hangzhou Station - 12 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive
Restaurants
Shake Shack(杭州嘉里中心店) - 9 min walk
新旺茶餐厅 - 8 min walk
KFC (肯德基) - 3 min walk
Ippudo 一風堂 - 9 min walk
Wade's Bar & Grill - 2 min walk
About this property
Midtown Shangri-La, Hangzhou
5-star luxury hotel near West Lake, connected to a shopping center
Midtown Shangri-La, Hangzhou offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.
Business amenities include a business center, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the luxury Midtown Shangri-La, Hangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.
This 5-star Hangzhou hotel is smoke free.
414 guestrooms or units
13 levels
2 dining venues
2 bars or lounges
Meeting rooms
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Coffee shop
Midtown Shangri-La, Hangzhou offers 414 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Train station pick-up and drop-off shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 194 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
Things to do
Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Room amenities
Entertainment
LCD TV with cable/satellite channels
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CNY 350.0 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately CNY 194 per person
Rollaway bed fee: CNY 350.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Midtown Shangri-La Hangzhou Hotel
Midtown Shangri-La Hotel
Midtown Shangri la Hangzhou
Midtown Shangri La Hangzhou
Midtown Shangri La, Hangzhou
Midtown Shangri-La, Hangzhou Hotel
Midtown Shangri-La, Hangzhou Hangzhou
Midtown Shangri-La, Hangzhou Hotel Hangzhou
Frequently asked questions
How close is Midtown Shangri-La, Hangzhou to the airport?
Midtown Shangri-La, Hangzhou is 18.7 mi (37-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.
How much does it cost to stay at Midtown Shangri-La, Hangzhou?
As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Midtown Shangri-La, Hangzhou on Oct 19, 2025 start from $119.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Midtown Shangri-La, Hangzhou have an airport shuttle?
Airport shuttle services are not available at Midtown Shangri-La, Hangzhou.
Does Midtown Shangri-La, Hangzhou offer free breakfast?
Free breakfast isn’t provided at Midtown Shangri-La, Hangzhou, but buffet breakfast is offered for a fee of CNY 194 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.
Is there a casino at Midtown Shangri-La, Hangzhou?
No, there is no casino at this hotel.
What time is check-in at Midtown Shangri-La, Hangzhou?
Check-in start time: 2 PM; Check-in end time: midnight.
Is there free parking at Midtown Shangri-La, Hangzhou?
This hotel offers free self parking.
Does Midtown Shangri-La, Hangzhou have a pool?
Midtown Shangri-La, Hangzhou features an indoor pool.
Does Midtown Shangri-La, Hangzhou have a restaurant?
Midtown Shangri-La, Hangzhou is home to Chengzhong Bistro Chinese, which features Chinese cuisine.
Does Midtown Shangri-La, Hangzhou have a spa?
Pamper yourself with a day at Chi, where you can enjoy body treatments, body scrubs, and body wraps.
How close is Midtown Shangri-La, Hangzhou to downtown Hangzhou?
Midtown Shangri-La, Hangzhou is 1.4 mi away from Hangzhou.