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Hotel Description

5-star luxury hotel near West Lake, connected to a shopping center

City center retreat

Within a 15-minute walk of this Xihu hotel, you'll find West Lake and Broken Bridge. Hangzhou Botanical Garden and Zhejiang University are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and train station pick-up service. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, LCD TVs

Boasting comforts like pillow menus and down comforters, the 414 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include 24-hour room service, minibars, and separate bathtubs and showers.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$147* Per night/room Oct 27 - Oct 28

Bask in Winter- Primer King

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Horizon Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Lakeview Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 3347 reviews

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Property Features

Midtown Shangri-La Hangzhou offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A spa tub, a sauna, and spa services are also featured at the luxury Midtown Shangri-La Hangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

  • 414 guestrooms or units
  • 13 levels
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hangzhou (HGH-Xiaoshan Intl.) (30 km / 18.6 mi)
  • Train station: Hangzhou Station (4.2 km / 2.6 mi)
  • Metro station: Fengqi Road Station (0.5 km / 0.3 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Midtown Shangri-La Hangzhou offers 414 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Chengzhong - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Central Market - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Midtown Brewery - This gastropub serves lunch and dinner.

The Great Lounge - Onsite bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Minimum age to access spa is 16
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Union Pay
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 194 for adults and CNY 97 for children (approximately)
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Midtown Shangri-La Hangzhou Hotel
  • Midtown Shangri-La Hotel
  • Midtown Shangri la Hangzhou
  • Midtown Shangri La Hangzhou
  • Midtown Shangri-La Hangzhou Hotel
  • Midtown Shangri-La Hangzhou Hangzhou
  • Midtown Shangri-La Hangzhou Hotel Hangzhou

You should know

  • Midtown Shangri-La Hangzhou offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.travelocity.com/Hangzhou-Hotels-Midtown-Shangri-La-Hangzhou.h13563748-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.