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Hangzhou Xinqiao Hotel

3.5 star property
3.5-star hotel near West Lake

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Photo gallery for Hangzhou Xinqiao Hotel

Exterior
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Executive King Room | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Room service
  • Air conditioning

Explore the area

View in a map
No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001
  • Place, West Lake
    ‪4 min walk‬
  • Place, Wushan Night Market
    ‪7 min walk‬
  • Place, Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Lake View

Executive Room, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, Lake View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Partial Lake View

Deluxe Room, Partial Lake View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Partial Lake View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Lake-view Suite

Executive Lake-view Suite | Premium bedding, in-room safe, desk, blackout drapes

Executive Lake-view Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

LCD TV

Business Suite

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Partial Lake View

Deluxe Twin Room, Partial Lake View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room, Partial Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Executive King Room | Premium bedding, in-room safe, desk, blackout drapes

Executive King Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hangzhou

Shangcheng stay.Within a 10-minute walk of this Shangcheng hotel, you'll find West Lake and No.2 Park. Si Cheng Church and Wushan Night Market are also within half a mile (1 km).

What's nearby

  • West Lake - 4 min walk - 0.3 miles
  • Wushan Night Market - 7 min walk - 0.4 miles
  • Wulin Square - 3 min drive - 1.6 miles
  • Hangzhou Tower Shopping Mall - 3 min drive - 1.8 miles
  • Hangzhou China Silk Town - 3 min drive - 1.8 miles

Getting around

  • Hangzhou Station - 9 min drive
  • Ding'an Road Station - 10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪伍子面馆 - ‬3 min walk
  • ‪Simpy - ‬1 min walk
  • ‪Commune - ‬3 min walk
  • ‪晓麟奶茶 - ‬4 min walk
  • ‪星巴克 - ‬1 min walk

About this property

Hangzhou Xinqiao Hotel

3.5-star hotel near West Lake
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Hangzhou Xinqiao Hotel also features a terrace, dry cleaning/laundry services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hangzhou hotel is smoke free.

  • 346 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Hangzhou Xinqiao Hotel offers 346 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior

Hangzhou Westlake

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 57 reviews
Hangzhou Westlake

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 68 per person
  • 2 restaurants
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 600.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xinqiao Hangzhou
Xinqiao Hotel
Xinqiao Hotel Hangzhou
Hangzhou Xinqiao
Hangzhou Xinqiao Hotel Hotel
Hangzhou Xinqiao Hotel Hangzhou
Hangzhou Xinqiao Hotel Hotel Hangzhou

Frequently asked questions

How close is Hangzhou Xinqiao Hotel to the airport?

Hangzhou Xinqiao Hotel is 23 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Hangzhou Xinqiao Hotel have an airport shuttle?

Airport shuttle services are not available at Hangzhou Xinqiao Hotel.

Does Hangzhou Xinqiao Hotel offer free breakfast?

Free breakfast isn’t provided at Hangzhou Xinqiao Hotel, but buffet breakfast is offered for a fee of CNY 68 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hangzhou Xinqiao Hotel?

No, there is no casino at this hotel.

What time is check-in at Hangzhou Xinqiao Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hangzhou Xinqiao Hotel?

This hotel offers free self parking.

Does Hangzhou Xinqiao Hotel have a pool?

Hangzhou Xinqiao Hotel does not have a pool.

Does Hangzhou Xinqiao Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Hangzhou Xinqiao Hotel have a spa?

There are no spa services available at this hotel.

How close is Hangzhou Xinqiao Hotel to downtown Hangzhou?

Hangzhou Xinqiao Hotel is 2.3 mi away from Hangzhou.

Hangzhou Xinqiao Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

puneet

Business traveler
Liked: Staff & service, property conditions & facilities
Overall nice place. View was great. But was hard to find a trash can with trash bags.
Stayed 1 night in Mar 2023

6/10 Okay

Johnny

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 6 nights in Nov 2018

10/10 Excellent

Ms.Pan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Stayed 3 nights in Oct 2018

10/10 Excellent

keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Stayed 1 night in Jul 2018

10/10 Excellent

Renyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. No AC

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Stayed 2 nights in Jun 2017

6/10 Okay

Debby, Singapore

Liked: Staff & service
Disliked: Room comfort

This hotel is not linked up with Expedia

We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.

4/10 Poor

Tao, Plano, TX

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location But Room is not clean

Hotel room is too old and need renovation

2/10 Terrible

Singh s, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissapointed.

AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Great location

It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.

6/10 Okay

Kongway, London

Liked: Cleanliness, staff & service

Too much smoking smell

Nice hotel but the room smell of smoking , need to have proper cleaning

8/10 Good

Ping Chiu

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

severine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Oui mais…

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon
Stayed 1 night in Aug 2024

10/10 Excellent

HONGMIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

綺麗、部屋は広い、便利。

期待通り、良かった。
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

CHIA-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Stayed 1 night in Nov 2018

10/10 Excellent

chihyao, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵
Stayed 3 nights in Oct 2018

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, great room, great breakfast; locatio

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

早餐有待加強

早餐品質有待加強管理，其他很好。
Stayed 3 nights in Oct 2018