City center stay
At this Xihu hotel, you'll be steps from Hangzhou Botanical Garden and within a 15-minute walk of Yui Fei Temple. Quyuan Park and Su Di Causeway are also within 2 miles (3 km).
A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Bring the family and enjoy the free kid's club, playground, and kid-friendly dining. Enjoy the gym and perks like free self parking and free WiFi.
Free Internet, iPod docks
The 78 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include sitting areas, 24-hour room service, and LCD TVs with satellite channels.
Four Seasons Hotel Hangzhou at West Lake offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 5543 square feet (515 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Four Seasons Hotel Hangzhou at West Lake. Free self parking is available. This 5-star Hangzhou hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Four Seasons Hotel Hangzhou at West Lake offers 78 air-conditioned accommodations with iPod docking stations and DVD players. These individually decorated accommodations have separate sitting areas. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
The SPA has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.