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Metropolo Hangzhou Westlake Cultural Square

Property class: 3
3-star hotel near West Lake

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Photo gallery for Metropolo Hangzhou Westlake Cultural Square

Lobby
Dining
Meeting facility
Desk, blackout drapes, iron/ironing board (on request), WiFi (surcharge)
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
350 Wenhui Road, Xiacheng District, Hangzhou, Zhejiang, 310014
  • Place, Westlake Culture Plaza
    ‪7 min walk‬
  • Place, Wulin Square
    ‪2 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Featured Grand Room (2 Beds)

Desk, blackout drapes, iron/ironing board (on request), WiFi (surcharge)

Featured Grand Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Featured Grand Room (Double Bed)

Desk, blackout drapes, iron/ironing board (on request), WiFi (surcharge)

Featured Grand Room (Double Bed)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Fashion Business Room

Desk, blackout drapes, iron/ironing board (on request), WiFi (surcharge)

Fashion Business Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Fashionable Twin Room

Desk, blackout drapes, iron/ironing board (on request), WiFi (surcharge)

Fashionable Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege Queen Room

Desk, blackout drapes, iron/ironing board (on request), WiFi (surcharge)

Privilege Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Boutique 2-bed Room

Desk, blackout drapes, iron/ironing board (on request), WiFi (surcharge)

Boutique 2-bed Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hangzhou

Downtown Hangzhou stay.Within a 15-minute walk of this Downtown Hangzhou hotel, you'll find Westlake Culture Plaza and Zhejiang Museum of Natural History. Also, Wulinmen Wharf is within half a mile (1 km) and Zhejiang Provincial Exhibition Hall is within 2 miles (3 km).

What's nearby

  • Westlake Culture Plaza - 7 min walk - 0.4 miles
  • Zhejiang Museum of Natural History - 10 min walk - 0.6 miles
  • Wulin Square - 2 min drive - 1.0 mile
  • Hangzhou Tower Shopping Mall - 2 min drive - 1.0 mile
  • Hangzhou China Silk Town - 3 min drive - 1.6 miles

Getting around

  • West Lake Cultural Square Station - 7 min walk
  • Hangzhou Station - 19 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪McDonald's 麦当劳 - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪KFC (肯德基) - ‬14 min walk
  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪文兴酒家 Four Seasons - ‬11 min walk

About this property

Metropolo Hangzhou Westlake Cultural Square

3-star hotel near West Lake
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. The business-friendly Metropolo Hangzhou Westlake Cultural Square also features multilingual staff, dry cleaning/laundry services, and a front-desk safe. Self parking is free.
  • 1 building
  • 162 guestrooms or units
  • 14 levels
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Dining venue
Metropolo Hangzhou Westlake Cultural Square offers 162 air-conditioned accommodations with complimentary bottled water and slippers. This Hangzhou hotel provides complimentary wired Internet access.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 18 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jinjiang Inn Cultural
Jinjiang Inn Cultural Hotel
Jinjiang Inn Cultural Hotel Hangzhou West Lake Square
Metropolo Hangzhou Westlake Cultural Square Hotel
Metropolo Hangzhou Westlake Cultural Square Hangzhou
Metropolo Hangzhou Westlake Cultural Square Hotel Hangzhou

Frequently asked questions

How close is Metropolo Hangzhou Westlake Cultural Square to the airport?

Metropolo Hangzhou Westlake Cultural Square is 25.8 mi (38-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Metropolo Hangzhou Westlake Cultural Square have an airport shuttle?

Airport shuttle services are not available at Metropolo Hangzhou Westlake Cultural Square.

Does Metropolo Hangzhou Westlake Cultural Square offer free breakfast?

Free breakfast isn’t provided at Metropolo Hangzhou Westlake Cultural Square, but buffet breakfast is offered for a fee of CNY 18 per person.

Is there a casino at Metropolo Hangzhou Westlake Cultural Square?

No, there is no casino at this hotel.

What time is check-in at Metropolo Hangzhou Westlake Cultural Square?

Check-in begins at noon.

Is there free parking at Metropolo Hangzhou Westlake Cultural Square?

This hotel offers free self parking.

Does Metropolo Hangzhou Westlake Cultural Square have a pool?

Metropolo Hangzhou Westlake Cultural Square does not have a pool.

Does Metropolo Hangzhou Westlake Cultural Square have a restaurant?

Yes, there is a restaurant on site.

Does Metropolo Hangzhou Westlake Cultural Square have a spa?

There are no spa services available at this hotel.

How close is Metropolo Hangzhou Westlake Cultural Square to downtown Hangzhou?

Metropolo Hangzhou Westlake Cultural Square is 1.5 mi away from Hangzhou.

Metropolo Hangzhou Westlake Cultural Square Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed: How to obtain refund from Expedia?

Arrived Monday 21 November to find the hotel closed, the door chained up and nobody to help! I had to find another hotel. Then, where, oh, where are the links on the Expedia website to report a problem like this and claim a refund? After considerable effort and going round in circles, I've still been unable to find them. Drop down menus on the website are way too restricted and inflexible for reporting problems. Two reports as feedback have gone unanswered, so now we have a very unhappy customer of Expedia as well as a non-customer of this closed hotel. Hopefully somebody from Expedia will see this and respond!
Verified review

8/10 Good

Sai Shing

Okay

整体滿意
Verified review

8/10 Good

Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

附近有餐廳, 便利店

最先入住的房間, 冷氣機滴水非常嚴重, 幸好前台立刻把房間更換掉, 唯獨每個房間都有陣陣發霉的氣味.
Verified review

4/10 Poor

Frans

Disliked: Cleanliness, property conditions & facilities, room comfort

VERGANE GLORIE!!!!!

Ik reis vijf weken door China. Van Peking naar Shanghai. Dit was het minste hotel van mijn reis! Vergane glorie! Versleten tapijt op de vloer, verkleurde (tikkeltje gore gordijnen), vieze ramen, kaal, gammele verlichting, etc. het is het allemaal net niet. Het hotel hoeft allemaal niet voor mij "bling bling" te zijn, maar om nu het gevoel te hebben in een soort intensief gebruikte jeugdherbergkamer te zitten................... Dus volgens mij zijn er in deze prijsklasse aanzienlijk veel betere hotels te vinden. Nu zit ik bijvoorbeeld in een TOP, TOP hotel (Modena) in Shanghai. Voor praktisch dezelfde prijsklasse...........
Verified review

6/10 Okay

Kai Ming

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel in comparison with nearby ones

The price is relatively high in comparison with the overall facility of the hotel. There is no adapter for the usage of AC power transformer (HK type) of electric appliances. The hotel is rather old or say rotten away. It really needs renovation for further accommodation of tourist. On the other hand, receptionists are nice and friendly. They are willing to answer any doubt from the us. The location is very near to the MTR station. It only takes 10 minutes to the hotel. In all, the price does not score the equivalent exception.
Verified review

10/10 Excellent

Chua Ching Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap hotel at good location

clean, bright and comfortable hotel. very good location. near to subway and many eating places.
Verified review

6/10 Okay

Luenyuan

Liked: Staff & service, room comfort
Verified review

8/10 Good

Eddie K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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