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Shangri-La Chiang Mai

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Photo gallery for Shangri-La Chiang Mai

A large hotel with a symmetrical facade, multiple floors, and a central entrance with a traditional roof.
A spacious lobby with a grand piano, red armchairs, a reception desk, and decorative wall panels.
A swimming pool with a colorful play structure in the foreground and a hotel in the background.
A modern gym with treadmills, weight machines, and large windows offering a view of greenery.
A dining area with a round table set for six, surrounded by orange chairs, large windows offering a view of greenery, and a decorative ceiling.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Chiang Mai Night Bazaar
    ‪7 min walk‬
  • Place, Riverside
    ‪8 min walk‬
  • Place, Tha Phae Gate
    ‪17 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk, a chair, and a view of a forested landscape.

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Pool View

A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery and a multi-story building in the background.

Deluxe Room, 2 Twin Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A spacious living room with a green sofa, a coffee table, and a television.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Room, 1 King Bed

Horizon, Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a TV, a chair, a view of the city, and wooden paneling.

Horizon, Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon, Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Premier Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Twin Beds

A hotel room with a city view, a sofa, two beds, a desk, and a chandelier.

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe King Room With Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Chiang Mai

Heart of Chiang Mai.Within a 15-minute walk of this Chang Khlan hotel, you'll find Chiang Mai Night Bazaar and Iron Bridge. Warorot Market and Tha Phae Gate are also within 2 miles (3 km).

What's nearby

  • Chiang Mai Night Bazaar - 7 min walk - 0.4 miles
  • Riverside - 8 min walk - 0.5 miles
  • Mae Kha Canal Village - 9 min walk - 0.5 miles
  • Kalare Night Bazaar - 12 min walk - 0.7 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย เชลล์ชวนชิม - ‬3 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪Kad Kafé - ‬4 min walk
  • ‪รถขายผลไม้ ช้างคลาน - ‬3 min walk
  • ‪the pizza company - ‬2 min walk

About this property

Shangri-La Chiang Mai

Family-friendly 5-star hotel near Chiang Mai Night Bazaar
Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

  • 1 building
  • 277 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Similar properties

A spacious lobby with a central reception desk, multiple seating areas, and a chandelier.
Chiang Mai Marriott Hotel
Chang Khlan
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
$158 nightly
The price is $170
Oct 20 - Oct 21
Total with taxes and fees
Chiang Mai Marriott Hotel

Property amenities

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 720 for adults and THB 360 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

How close is Shangri-La Chiang Mai to the airport?

Shangri-La Chiang Mai is 4 mi (17-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Chiang Mai?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Oct 9, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Chiang Mai have an airport shuttle?

Airport shuttle services are not available at Shangri-La Chiang Mai.

Does Shangri-La Chiang Mai offer free breakfast?

Free breakfast isn’t provided at Shangri-La Chiang Mai, but buffet breakfast is offered for a fee of THB 720 for adults and THB 360 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Chiang Mai?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Shangri-La Chiang Mai?

This hotel offers free self parking.

Does Shangri-La Chiang Mai have a pool?

Shangri-La Chiang Mai features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Shangri-La Chiang Mai have a restaurant?

Yes, there are 3 restaurants on site.

Does Shangri-La Chiang Mai have a spa?

Pamper yourself with a day at Chi Spa, where you can enjoy body wraps, massages, and facials.

How close is Shangri-La Chiang Mai to downtown Chiang Mai?

Shangri-La Chiang Mai is 0.6 mi away from Chiang Mai.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location, value for money , Staff Rody & Bella are very good
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Very walkable and centrally located.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really nice with decent facilities, however it does need modernising as it feels very dated. Staff were exceptionally helpful and friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Very friendly staff and excellent swimming pool for young kids.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities at the hotel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and lobby. Helpful staff. Delicious breakfast and dinners.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family and kids friendly. The room was big and clean and an extra bed was provided. The staff are very courteous.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay in Chiang Mai. All the staff were incredibly helpful and kind. Location was great for night markets. Pool area was spacious and daughter loved the water slide.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the comfortable beds. Rooms was clean. Staff was amazing and very attentive. Breakfast, lots of options. Pool was beautiful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upscale hotel. They do their best to maintain the property, and the staff is amazing! One minor comment - The hotel fixtures and amenities are a bit out dated and is not up to par with other luxury hotels.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was an absolutely stunning place to stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were polite and helpful and the lifeguards also did very well in ensuring everyone was safe in the pool. My son had a cut and they were swift to clean him up and gave him some ointment. My kids had so much fun at the kids club and we really enjoyed our stay so much! Location was convenient and walkable to night markets, massage places and food places. Will definitely be back again!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gym and great breakfast options.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodies - great amenities and kid-friendly - nice spread of breakfast - sound proofing good - location is not bad, only 15min to airport - spa is good and promotion price is good values considering the excellent service - all staff are helpful and friendly Room to improve: - limited tv channels for live sport events - need more variety for room service food options
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean and very spacious room, nice mountain views, good breakfast, nice pool and good amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for families and those who want to go to the night market. The pool is great for kids, even has a slide! The lounge has nightly happy hour and breakfast has global food offering. The spa is amazing!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and professional. Accommodating to our needs.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a comfortable stay at this hotel. While not brand new, the pool was excellent service was five stars and the buffet in the morning is incredible. It’s a great central location walkable to many things. We had a wonderful stay here and thank everyone so much.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Lovely grounds Friendly staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Amazing resort and the staff was so friendly and helpful
Stayed 4 nights in Nov 2025