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Waterfront Hotel Downtown Burlington

3.0 star property
Burlington guestrooms with free WiFi

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Interior
Indoor pool
Fireplace
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(59 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(163 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(119 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burlington

In Burlington .Within a 5-minute walk of this Burlington hotel, you'll find Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • Square One Shopping Centre - 26 min drive - 28.4 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Charcoal Pit - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Burlington guestrooms with free WiFi
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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$100 nightly
The price is $117
Feb 25 - Feb 26
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

How close is Waterfront Hotel Downtown Burlington to the airport?

Waterfront Hotel Downtown Burlington is 20.3 mi (26-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

Does Waterfront Hotel Downtown Burlington have an airport shuttle?

Airport shuttle services are not available at Waterfront Hotel Downtown Burlington.

Does Waterfront Hotel Downtown Burlington offer free breakfast?

Waterfront Hotel Downtown Burlington does not offer free breakfast.

Is there a casino at Waterfront Hotel Downtown Burlington?

No, there is no casino at this hotel, but Flamboro Downs (24-min drive) is nearby.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

Is there free parking at Waterfront Hotel Downtown Burlington?

Free parking is not available at this hotel. Self parking is available for CAD 22.00 per day.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington features an indoor pool.

Does Waterfront Hotel Downtown Burlington have a restaurant?

Yes, there is a restaurant on site.

Does Waterfront Hotel Downtown Burlington have a spa?

There are no spa services available at this hotel.

How close is Waterfront Hotel Downtown Burlington to downtown Burlington?

Waterfront Hotel Downtown Burlington is 0.1 mi away from Burlington.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1358 out of 2486 reviews
Rating 8 - Good. 607 out of 2486 reviews
Rating 6 - Okay. 308 out of 2486 reviews
Rating 4 - Poor. 111 out of 2486 reviews
Rating 2 - Terrible. 102 out of 2486 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff .. hotel was clean and housekeeping was outstanding
Stayed 1 night in Oct 2025

8/10 Good

Julie Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms,good amenities friendly staff
Stayed 2 nights in Oct 2025

4/10 Poor

Cher

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk staff were extremely helpful and friendly and the location can't be beat. However, the cleanliness of the room was disappointing. The bathtub appeared like someone had shaved in it and it was not cleaned, and one of the two towels was stained. I would not say not to stay here, but definitely inspect the room before settling in.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Frank

Business traveler
Liked: Amenities
The bar restaurant was good. The staff in the bar I would give 5 stars. The staff at reception I would give 3 stars. Why do a deduction $150.00 pending on your credit card at check in, if you cannot put the restaurant bill on your Hotel invoice?
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 1 night in Oct 2025

8/10 Good

peteront

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Weekend at the waterfront

The room was large, clean, and well provisioned with a coffee machine, fridge, and microwave. Bed was excellent and the view was amazing even from the 1st floor (US 2nd for). Bar was lovely with a good selection of beers at similar prices to pubs downtown, restaurant food was amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant with happy hour deals! Great guest services desk!
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the road is noisy. This trip there was a family that was down the hall was noisy. One of the gentlemen on the front desk was great. The other gentleman barely spoke english.
Stayed 2 nights in Oct 2025

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Labeed

Stayed 2 nights in Oct 2025

6/10 Okay

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable and room was acceptable overall. Location of hotel is very pleasant along the lakeshore. Location makes up for other inconsistencies in our case as we were attending a function within walking distance. Cleanliness lacking Blinds let in light and were dirty Parking was not included. Parking is free of charge in the downtown after 6:00 pm if you want to save 23$.
Stain on rug. In the middle of the room wasn’t very comforting.
A little crusty.
Stayed 2 nights in Oct 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, unique area.
Stayed 2 nights in Aug 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff walkable to restaurants
Stayed 2 nights in Oct 2025

6/10 Okay

MaryJane

Disliked: Cleanliness
Bugs in the room, dingy, bar washrooms are gross and service at reception and attached pub was not great
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival to the hotel, we were greeted by a very nice gentleman at the front desk. He was quick to check us in and help us. The hotel throughout was very clean and quiet. Our room was set with air conditioning that was a perfect temperature, and the room cleanliness was immaculate. Our stay included breakfast as well, which was hot and there were many options for everyone. The surrounding area was very quiet outside and clean as well. Overall, we had an incredible stay for my husband’s birthday and we will definitely be booking again here in the future!
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, amenities
Clean rooms, very good breakfast, great location
Stayed 2 nights in Oct 2025

8/10 Good

Terry

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel. Restaurant was good. Pool was well maintained and clean. Hotel is definitely in need of renovations. Wallpaper peeling off the wall outside our door. Sink in bathroom cracked.
Stayed 1 night in Oct 2025

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Property conditions & facilities
The hotel was great but we had communications difficulties with the front desk
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2025