Waterfront Hotel Downtown Burlington

3.0 star property
Burlington guestrooms with free WiFi

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Interior
Fireplace
Breakfast area
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(57 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(116 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burlington

In Burlington .Within a 5-minute walk of this Burlington hotel, you'll find Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • McMaster University - 14 min drive - 12.9 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Port House - ‬1 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Burlington guestrooms with free WiFi
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

How close is Waterfront Hotel Downtown Burlington to the airport?

Waterfront Hotel Downtown Burlington is 20.3 mi (26-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

Does Waterfront Hotel Downtown Burlington have an airport shuttle?

Airport shuttle services are not available at Waterfront Hotel Downtown Burlington.

Does Waterfront Hotel Downtown Burlington offer free breakfast?

Waterfront Hotel Downtown Burlington does not offer free breakfast.

Is there a casino at Waterfront Hotel Downtown Burlington?

No, there is no casino at this hotel, but Flamboro Downs (24-min drive) is nearby.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

Is there free parking at Waterfront Hotel Downtown Burlington?

Free parking is not available at this hotel. Self parking is available for CAD 22.00 per day.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington features an indoor pool.

Does Waterfront Hotel Downtown Burlington have a restaurant?

Yes, there is a restaurant on site.

Does Waterfront Hotel Downtown Burlington have a spa?

There are no spa services available at this hotel.

How close is Waterfront Hotel Downtown Burlington to downtown Burlington?

Waterfront Hotel Downtown Burlington is 0.1 mi away from Burlington.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1344 out of 2453 reviews
Rating 8 - Good. 594 out of 2453 reviews
Rating 6 - Okay. 300 out of 2453 reviews
Rating 4 - Poor. 109 out of 2453 reviews
Rating 2 - Terrible. 106 out of 2453 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

George

Stayed 1 night in Oct 2025

10/10 Excellent

Sunny

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

bonnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely lake hotel

The beds were comfortable, the window opened, we had a nice lake view. The bathroom was spacious. The hotel was full, but we were not bothered by noise.
Stayed 2 nights in Sep 2025

8/10 Good

Jeff

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington waterfront is a beautiful collection of ice cream shops and restaurants. The waterfront hotel is a great place to stay to experience this gem of a town. The restaurant in the hotel is excellent and has a great view of the waterfront and the Burlington skyway.
Walk along the waterfront outside of the hotel
View from the restaurant outdoor seating
Burlington skyway at night
Night sky over the water
Stayed 1 night in Sep 2025

4/10 Poor

Vlad

Stayed 1 night in Aug 2025

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an odd stain on the carpet but no other complaints. I had a wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Sep 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
I discovered that the deadbolt on my door was broken on my first night. I called the front desk to ask for another room, and they said they’d send someone the following morning to fix it. Sadly, they were unable to move me since the hotel was fully booked and said there was nothing else they could do. I was gone for most of my second day for business and returned to my room at 9pm to find that the lock still wasn’t fixed. No apologies or explanation. I didn’t sleep well either night, and felt unsafe. I’m utterly disappointed and do not recommend the Waterfront Hotel to anyone wanting to stay in Burlington, Ontario.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth, East York

Stayed 1 night in Aug 2025

4/10 Poor

Todd

Traveled with partner
Disliked: Amenities, property conditions & facilities
Internet unusable for a business person - too slow and could not even do a speed test - had to sink my iPhone for internet. TV reception very poor quality. Desk chair looked like it came from a farm auction. Staff very friendly but useless to help as they know nothing. I would not recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place n ambience Staff was cooperative n nice Breakfast place in lobby can be improved Food quality was great n overall the property was well maintained The tower walkway n beach view from room was great loved my stay 🌈😊
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Stayed 4 nights in Aug 2025

6/10 Okay

Farah

Liked: Staff & service
Disliked: Cleanliness
There was a bug in the washroom, and those come from mold. Hotel was amazing a few years back and declined with quality over time. Shower heads old and tv too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariel, San Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Stayed 3 nights in Sep 2025

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient to a lot and it on the lake
Stayed 3 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

6/10 Okay

DAN-THANH

Traveled with family

Poor breakfast

Stayed 1 night in Aug 2025

6/10 Okay

Christine

Liked: Property conditions & facilities
Disliked: Staff & service
Seems to me the quality and service to care has dropped since I was last here, and the overall state of the rooms have lessened
Stayed 1 night in Sep 2025