Skip to main content
Beginning of main content
4.7 out of 5

"Very good experience during our stay. Beautiful property. Friendly staff. We will definitely return here. " More

By a verified traveler on Sun 01 Oct 2023

Enter dates to see availability

Hotel Description

Enjoy the indoor pool at this eco-certified Burlington hotel

In Burlington

Within a 5-minute walk of this Burlington hotel, you'll find Lake Ontario and Spencer Smith Lakefront Park. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds (City View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$138* Per night/room Apr 28 - Apr 29

Superior Room, 1 King Bed (Lake and Park View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds (Lake and Park View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront Hotel Downtown Burlington ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Waterfront Hotel Downtown Burlington

Everyone (4) Couples (2)
4 out of 5

Posted by on Jan 15, 2024

Was this review helpful to you?
Comment from Hotel Management

Feb 5, 2024 by Lili

Good day,Thank you for taking the time to provide your feedback regarding your recent stay with us.We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back the next time you are in the Burlington area.Regards,Lili Vlad

5 out of 5
Beautiful location on Lake Ontario. Great staff. Always a great experience.

Posted by , from RENO on Dec 22, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2023 by Front Desk Staff

Thank you so much for this excellent review!

5 out of 5
Great area to explore.

Posted by on Nov 29, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2023 by Front Desk Staff

Thank you for this excellent review!

4 out of 5
Excellent.

Posted by on Feb 25, 2024

Was this review helpful to you?
Comment from Hotel Management

Feb 26, 2024 by Lili

Good day,Thank you for taking the time to provide your feedback regarding your recent stay with us.We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back the next time you are in the Burlington area.Regards,Lili Vlad

5 out of 5
Very good experience during our stay. Beautiful property. Friendly staff. We will definitely return here.

Posted by on Oct 1, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2023 by Lili

Dear Sentheesan,Thank you for choosing our hotel for your accommodations. We are delighted that you had enjoyed your stay with us. We look forward to accommodating you again in the near future.Regards, Lili Vlad

5 out of 5

Posted by on Jun 21, 2022

Was this review helpful to you?
5 out of 5

Posted by , from BARRIE on Oct 23, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 21, 2022 by Thank you for your review

Hi! Thank you so much for your amazing review! We will make sure to let our staff know. We are looking forward to seeing you again. Have a wonderful day! 😊 -The front desk

About the Waterfront Hotel Downtown Burlington

Location 2020 Lakeshore Road, Burlington, ON L7R4G8

Property Features

Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Burlington Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burlington Downtown Hotel
  • Burlington Downtown Waterfront
  • Waterfront Downtown Burlington
  • Waterfront Hotel Downtown Burlington
  • Waterfront Hotel Downtown Burlington Ontario
  • Waterfront Downtown Burlington
  • Waterfront Hotel Downtown Burlington Hotel
  • Waterfront Hotel Downtown Burlington Burlington
  • Waterfront Hotel Downtown Burlington Hotel Burlington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
url importing http://www.travelocity.com/Hamilton-Hotels-Waterfront-Hotel-Downtown-Burlington.h40712-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hamilton-Hotels-Waterfront-Hotel-Downtown-Burlington.h40712-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Hamilton-Hotels-Waterfront-Hotel-Downtown-Burlington.h40712-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.