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Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

3.5-star property
3063 South Service Rd, Burlington, ON 1-855-201-7819

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4.3 out of 5
Very good!
See all 16 Travelocity Reviews

"Helpful and friendly staff!! Excellent breakfast!! " More

By a verified traveler on Mon 24 Jun 2019

Points Of Interest

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Hotel Description

Family-friendly 3.5-star hotel with indoor pool

In Burlington

A stay at this hotel places you within half a mile (1 km) of Lil' Monkeys and 3 miles (5 km) of Amazing Adventures Playland. Ireland House Museum and Lake Ontario are also within 3 miles (5 km).

Family-friendly fun

This hotel features an indoor pool, a spa tub, and a restaurant. Families will appreciate the arcade/game room, kid-friendly dining, and in-room childcare. Enjoy the fitness center and perks like free self parking and free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 237 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$77* Per night/room Jun 24 - Jun 25

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible, Non Smoking (Wheelchair)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

Everyone (2) Business (1) Family (1)
5 out of 5
Helpful and friendly staff!! Excellent breakfast!!

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Sydney Pickering

Thank you so much for your great and informative feedback. We hope to see you again soon.

4 out of 5

Pleasant hotel with a pool.

Pros: location, pleasant staff
Cons: Not crazy about their breakfast.
Location: Near shopping and restaurants; easy access from the QEW.
This is the third time we have stayed here. While we have not remembered ever to bring our bathing suits, the pool, hot tub and exercise room are an appealing feature. Since our visits have involved hospital or funeral visits we have not done a lot of exploration or the area. Having a good restaurant right across the street has proved convenient.

Posted by , from Boston, MA. on Jan 17, 2016

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Comment from Hotel Management

Jan 30, 2016 by Burlington Manager

Thank you for your comments. We are happy to hear that you enjoyed our hotel. We hope the you will stay with us again and remember to bring your bathing suits.

4 out of 5
The front desk staff were all very helpful and so nice.

Posted by , from MI on Sep 6, 2015

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4 out of 5

Patient desk staff for weary travelers

I would stay here again if the occasion arose and would gladly recommend it to others. Our family was in four rooms and I think we all were pleased. As I said in the title, the desk staff were all patient with us in every case and very helpful. We were all late getting in after a variety of travel experiences and needed a kind word and helpful smile. The rooms are comfortable and the breakfast good. The wait staff in the restaurant at breakfast were also helpful and extremely patient with us although we were a large number.

Posted by on Aug 27, 2009

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5 out of 5

Service Service Service

I can't say enough about the service received at this hotel and how everybody was happy to take care of me. I have traveled alot and this service is hard to find but this hotel in Burlington certainly gives the best service around. They have my companys business for as long as I am around.

Posted by on Jan 26, 2009

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5 out of 5

Service Service Service

I can't say enough about the service received at this hotel and how everybody was happy to take care of me. I have traveled alot and this service is hard to find but this hotel in Burlington certainly gives the best service around. They have my companys business for as long as I am around.

Posted by on Jan 26, 2009

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5 out of 5

Service Service Service

I can't say enough about the service received at this hotel and how everybody was happy to take care of me. I have travelled alot and this service is hard to find but the Holiday Inn in Burlington certainly gives the best service around. They have my companys business for as long as I am around.

Posted by on Jan 26, 2009

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5 out of 5

Service Service Service

I can't say enough about the service received at this hotel and how everybody was happy to take care of me. I have travelled alot and this service is hard to find but the Holiday Inn in Burlington certainly gives the best service around. They have my companys business for as long as I am around.

Posted by on Jan 26, 2009

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5 out of 5

Family Fun

Our family stayed at this hotel for my sons hockey tournament and had a blast. We booked a room that faced the holidome and games area and it was great. The kids could come and go into the holidome while we could watch them from our balcony. What a great experience. We have stayed at a lot of different hotels and this one ranks the best with the warmest pool ever. We would recommend it to anybody and plan to have a mini vacation back there for March Break because our kids loved it so much.

Posted by on Jan 20, 2009

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5 out of 5

Family Fun

Our family stayed at this hotel for my sons hockey tournament and had a blast. We booked a room that faced the holidome and games area and it was great. The kids could come and go into the holidome while we could watch them from our balcony. What a great experience. We have stayed at a lot of different hotels and this one ranks the best with the warmest pool ever. We would recommend it to anybody and plan to have a mini vacation back there for March Break because our kids loved it so much.

Posted by on Jan 20, 2009

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About the Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

Location 3063 South Service Rd, Burlington, ON L7N3E9

Renovations + Closures

The following facilities or services will be unavailable from December 26 2020 to August 14 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool
  • Tennis courts

Property Features

As a guest of Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 30000 square feet (2700 square meters) and includes a conference center. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel. Free self parking is available. This 3.5-star Burlington hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 6 levels
  • 30000 sq ft of conference space
  • 2700 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: John C. Munro Hamilton Intl. Airport (YHM) (32.7 km / 20.3 mi)
  • Train station: Burlington Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel offers 237 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception on select days.

Alloro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pizza Hut Express - This restaurant specializes in pizza and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 15 per person (approximately)
  • Late check-out fee: CAD 50.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burlington Holiday Inn
  • Holiday Inn Burlington
  • Holiday Inn Burlington Hotel
  • Holiday Inn Express Hotel And Suites Burlington South
  • Holiday Inn Express South Burlington
  • Holiday Inn South Burlington
  • Holiday Inn Burlington Hotel & Conference Centre Ontario
  • Burlington Hotel And Conference Centre
  • Holiday Inn Burlington Hotel Conference Centre

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.