The Casablanca Hotel

3.5 star property
3.5-star Victorian hotel near Lake Ontario

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Photo gallery for The Casablanca Hotel

Reception
Indoor pool
Restaurant
Exterior
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Gym
  • Pet friendly

Explore the area

View in a map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Place, Gateway Niagara Information Centre
    ‪15 min walk‬
  • Place, Forty Creek Distillery
    ‪1 min drive‬
  • Place, Peach King Centre
    ‪2 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪52 min drive‬

Room options

Classic Double Room, 2 Double Beds

8.2 out of 10
Very good
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Grimsby

Near the airport.You'll be within half a mile (1 km) of Lake Ontario and 2 miles (3 km) of Peach King Centre with a stay here. Fifty Point Marina is within 3 miles (5 km) and Confederation Park is within 9 miles (15 km).

What's nearby

  • Gateway Niagara Information Centre - 15 min walk - 0.8 miles
  • Biggar Lagoon Wetlands - 15 min walk - 0.8 miles
  • Oakes Road Dog Run - 18 min walk - 1.0 mile
  • Forty Creek Distillery - 1 min drive - 1.2 miles
  • Peach King Centre - 2 min drive - 1.6 miles

Getting around

  • Grimsby Station - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Kelseys Original Roadhouse - ‬5 min drive
  • ‪Wendy's - ‬17 min walk
  • ‪Tim Hortons - ‬5 min drive

About this property

The Casablanca Hotel

3.5-star Victorian hotel near Lake Ontario
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8719 square feet (810 square meters) and includes conference space. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Casablanca Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Grimsby hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 8 levels
  • 8719 sq ft of conference space
  • 810 sq m of conference space
  • Built in 2001
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Family friendly

  • Changing table
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

Frequently asked questions

How close is The Casablanca Hotel to the airport?

The Casablanca Hotel is 23.7 mi (31-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

Does The Casablanca Hotel have an airport shuttle?

Airport shuttle services are not available at The Casablanca Hotel.

Does The Casablanca Hotel offer free breakfast?

The Casablanca Hotel does not offer free breakfast.

Is there a casino at The Casablanca Hotel?

No, there is no casino at this hotel.

What time is check-in at The Casablanca Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Casablanca Hotel?

This hotel offers free self parking.

Does The Casablanca Hotel have a pool?

The Casablanca Hotel features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.The property will be renovating the pool from November 23 2025 to December 31 2026 (completion date subject to change).

Does The Casablanca Hotel have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy and massages.

How close is The Casablanca Hotel to downtown Grimsby?

The Casablanca Hotel is 2.2 mi away from Grimsby.

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1011 reviews
Rating 8 - Good. 286 out of 1011 reviews
Rating 6 - Okay. 172 out of 1011 reviews
Rating 4 - Poor. 90 out of 1011 reviews
Rating 2 - Terrible. 55 out of 1011 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room.
Stayed 1 night in Sep 2025

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet place. Pleasant staff and close to what is needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Marc-André

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this place.

My room felt musty, the AC did not work and no way to control it. The carpets seemed wet, everything is outdated. I don't understand this place is still open in this condition. This place needs to be rebuilt, I've stayed in a lot of hotels before and this one is one of the worst. The staff was friendly, nothing else.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tejbir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place in the area for me to stay in Business
Stayed 1 night in Aug 2025

8/10 Good

Ian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a suite with a separate bedroom, it was large, nicely furnished and well equipped. The shower is too small. There were not enough electrical outlets, I wish I had brought an extension cord. I never was able to get the TV in the living room to work. I liked that I could park just outside the entrance and it was a short walk to check in and to access the elevators.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Clean and specious

The place was outdated and needs a renovation. The rooms are original and nothing new about they. They were very clean. Also old AC units that do t work. The hallways were cooler than the room. Stony desk staff was friendly also. There is a bar and a restaurant on scite and lots of restaurants in the area. Some are walking distance. Also water view and water trails
Stayed 1 night in Aug 2025

10/10 Excellent

Fatima

Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with a very comfortable bed and great pillows. Those are always my main two concerns when staying in a hotel. Id definitely stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tejbir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to stay

I have been staying here for the passed 2 months on business and can say its quite nice and safe and i highly recommend it
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot in Grimsby
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place its close to work and food on the water practically
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
F
Stayed 2 nights in Aug 2025

4/10 Poor

MAHMUD

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old, and the room that we got initially was damp and there was a smell, so after a few hours, we requested another room, which the management gave us, but the smell was the same (damp) smell and kind of wet feeling. The swimming area is full of might, and it is not recommended for people and kids who have Asthma or allergies
Stayed 2 nights in Aug 2025

10/10 Excellent

Tejbir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to stay

I have to say this is a very nicespot i have been staying with them for almost a month and the customer service is excellent thy see my name pop up on their screen and they have the room i like the most redy for me love it
Stayed 1 night in Aug 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff services and response to questions.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome and would stay at the hotel in the future for sure.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and would return anytime
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk Employees were professional ,friendly and I would recommend the hotel to people visiting in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Anwar

Traveled with family
Liked: Amenities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great little spot

Great spot to get some rest
Stayed 1 night in Aug 2025

4/10 Poor

Angela

Traveled with partner
Disliked: Amenities
The hem had fallen out of a curtain and was not fixed There was food/crumbs left on the floor between the couch and the wall The room was not cool enough Electrical outlet didn’t work in the corner by the window Restaurant closed early on Sunday so no place to get a meal that was close Probably will not stay here again and will not recommend to anyone in the future Pictures showed water while sitting in the restaurant No water to be seen there is a building in the way website should be updated
Stayed 2 nights in Jul 2025

10/10 Excellent

Laurie

Stayed 1 night in Jul 2025

6/10 Okay

JoEllen

Business traveler
Disliked: Staff & service, property conditions & facilities

Just okay

The first night the room was damp and smelled of mold. The carpet was actually damp on bare feet. The tub stopper wouldn’t work. The staff kindly moved me to a different room for the second night which was fine.
Stayed 2 nights in Jul 2025