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 Hamilton •1 Room
 Hamilton • 1 Room
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The Casablanca Hotel

3.5-star property
4 Windward Dr, Grimsby, ON 1-855-201-7819
4.5 out of 5
Wonderful!
See all 2 travelocity Reviews

"The hot tub clearly was not working properly. The jets were rather weak and my baths are hotter " More

By a verified traveler on Sat 29 Jun 2019

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Hotel Description

3.5-star Victorian hotel near Lake Ontario

Near the airport

You'll be within half a mile (1 km) of Lake Ontario and 2 miles (3 km) of Forty Creek Distillery with a stay here. Peach King Centre and Fifty Point Marina are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this Victorian hotel. Traveling on business? Take advantage of the 5 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Enjoy the indoor pool and perks like free self parking.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$100* Per night/room Dec 8 - Dec 9

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Casablanca Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Casablanca Hotel

Everyone (1) Couples (1) Family (1)
5 out of 5

Very happy this hotel

The room was very nice and quiet. The bathroom had a spa tub with separate walk in shower - really nice! The roof top restaurant had a spectacular view of Lake Ontario and the food and service were outstanding. All the staff at the front desk and both restaurants were great.

Posted by on Sep 28, 2016

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Comment from Hotel Management

Nov 18, 2022 by Guest Services

I am sorry that it has taken this long to say thank you. Thank you for staying and for taking the time to give us a review.

4 out of 5
The hot tub clearly was not working properly. The jets were rather weak and my baths are hotter

Posted by on Jun 29, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 29, 2019 by Helen

Thank you for your comments on the hot tub, I will make sure to pass them along to the general manager and to the maintenance manager.

About the The Casablanca Hotel

Location 4 Windward Dr, Grimsby, ON L3M 4E8

Property Features

The Casablanca Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 9000 square feet (810 square meters) and includes conference space. The business-friendly The Casablanca Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Victorian Grimsby hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 8 levels
  • 9000 sq ft of conference space
  • 810 sq m of conference space
  • Built in 2001
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Grimsby Station (4.6 km / 2.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Select Comfort beds
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.

Bogeys - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Minimum age to access spa is 13
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 20 per person (approximately)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casablanca Inn
  • Casablanca Winery
  • Casablanca Winery Grimsby
  • Casablanca Winery Inn
  • Casablanca Winery Inn Grimsby
  • Casablanca Winery Hotel Grimsby
  • Casablanca Winery Inn Grimsby, Ontario
  • The Casablanca Hotel Hotel
  • The Casablanca Hotel Grimsby
  • The Casablanca Hotel Hotel Grimsby

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.