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Hotel de Yama, Hakone Lake Side

3.5 star property
3.5-star spa hotel near Lake Ashi

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Photo gallery for Hotel de Yama, Hakone Lake Side

Deluxe Twin Room (4th Floor, Fuji Mountain View) | Premium bedding, minibar, in-room safe, desk
Daily full breakfast (JPY 2662 per person)
Hot springs
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
  • Lake Ashi
    ‪3 min walk‬
  • Hakone Shrine
    ‪8 min walk‬
  • Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • 327 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds

View all photos for Triple Room, Non Smoking, Garden View

Triple Room, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Triple Room, Non Smoking, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Hakone

Motohakone stay.Within a 10-minute walk of this Motohakone hotel, you'll find Lake Ashi and Hakone Shrine. Also, Kuzuryu Shrine is within 3 miles (5 km) and Fuji-Hakone-Izu National Park is within 6 miles (10 km).

What's nearby

  • Lake Ashi - 3 min walk - 0.2 miles
  • Hakone Shrine - 8 min walk - 0.4 miles
  • Kuzuryu Shrine - 5 min drive - 2.7 miles
  • Hakone Kowakien Yunessun - 7 min drive - 4.8 miles
  • Hakone Open Air Museum - 8 min drive - 5.2 miles

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬8 min walk
  • ‪Bakery&Table箱根 - ‬15 min walk
  • ‪深生そば - ‬16 min walk
  • ‪湖畔荘 - ‬11 min walk
  • ‪あしのこ茶屋 - ‬16 min walk

About this property

Hotel de Yama, Hakone Lake Side

3.5-star spa hotel near Lake Ashi
Hotel de Yama, Hakone Lake Side offers its guests a full-service spa. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3305 square feet (307 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel de Yama, Hakone Lake Side. Free self parking is available.

This 3.5-star Hakone hotel is smoke free.

  • 89 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 3305 sq ft of conference space
  • 307 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel de Yama, Hakone Lake Side offers 89 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MONTAGNE. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Languages

English, Japanese

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Property amenity

Hakone Ashinoko Hanaori

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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Frequently asked questions

How close is Hotel de Yama, Hakone Lake Side to the airport?

Hotel de Yama, Hakone Lake Side is 64.8 mi (84-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Hotel de Yama, Hakone Lake Side have an airport shuttle?

Airport shuttle services are not available at Hotel de Yama, Hakone Lake Side.

How close is Hotel de Yama, Hakone Lake Side to the beach?

This hotel is 16.5 mi (49-min drive) from Atami Sun Beach and 17.2 mi (46-min drive) from Nagahama Beach. Don't forget your sunscreen!

Does Hotel de Yama, Hakone Lake Side offer free breakfast?

Free breakfast isn’t provided at Hotel de Yama, Hakone Lake Side, but full breakfast is offered for a fee of JPY 2662 for adults and JPY 1210 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel de Yama, Hakone Lake Side?

No, there is no casino at this hotel.

What time is check-in at Hotel de Yama, Hakone Lake Side?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel de Yama, Hakone Lake Side?

This hotel offers free self parking.

Does Hotel de Yama, Hakone Lake Side have a pool?

Hotel de Yama, Hakone Lake Side does not have a pool.

Does Hotel de Yama, Hakone Lake Side have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel de Yama, Hakone Lake Side have a spa?

Pamper yourself with a day at MONTAGNE, where you can enjoy massages.

How close is Hotel de Yama, Hakone Lake Side to downtown Hakone?

Hotel de Yama, Hakone Lake Side is 2 mi away from Hakone.

Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 269 reviews
Rating 8 - Good. 68 out of 269 reviews
Rating 6 - Okay. 12 out of 269 reviews
Rating 4 - Poor. 10 out of 269 reviews
Rating 2 - Terrible. 2 out of 269 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kathia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Catherine

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel room has a good view facing lake and is clean. The breakfast is very limited. It is hard to get around, very hard to call a taxi. The hotel has a shuttle bus to bus station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alla

Stayed 2 nights in Oct 2024

8/10 Good

MARIAM

Stayed 2 nights in Dec 2024

10/10 Excellent

Zheela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and very beautiful place, great hot spring pool. Not walkable but there is a shuttle bus from hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location facing the lake; shopping and museums in the area; history and culture all around you
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Mae

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peaceful retreat

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Stayed 2 nights in Aug 2024

8/10 Good

Iliana

.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .
Stayed 2 nights in May 2024

10/10 Excellent

Julia

Stayed 1 night in May 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gardens with incredible view of Mt Fuji

This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
Stayed 1 night in Apr 2024

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single Room!!!

Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive
Stayed 3 nights in Apr 2024

10/10 Excellent

Muyang

Stayed 3 nights in Dec 2023

10/10 Excellent

Aiping, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Arie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Ross

Stayed 1 night in Nov 2023

8/10 Good

Blanca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Harmeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class!
Stayed 2 nights in Oct 2023