2/10 Terrible
Deana C.
25 feb. 2025
No le gustó: Limpieza
Disgustingly Dirty and Poor Service
We arrived to a very dirty house. There was food wiped on couches and dining chairs. Cereal and other crumbs under the couch. Silverware was dirty. The cupboards had soda? spilled down the front of them. The stoves were straight up nasty. There were Cheetos on the bedroom floor. One room has dirty towels in it. We spent the first hour or two cleaning. We decided not to buy groceries and eat in because we would have to clean the stoves and all the cooking stuff first. All the plates had chips out of them. I messaged the host and got no where because they said to email pics to all dashes. I called VRBO and they had the property message me. I sent all the pictures. They responded and said to send them somewhere else. I emailed them The sent a cleaning lady the next morning as we were leaving to go out. She came in with a cleaning rag and a spray bottle. She didn't speak English. She started complaining in Spanish about having to clean with people in the house. I think she was shocked when my friend told her in Spanish she needed to clean with more than just a rag. The cleaning lady tried saying she cleaned the house on Wednesday and everything was fine. Clearly not true. The property management tried to say they sent their team to inspect Thursday morning before we arrived. I told them they need to check on their team and the property because they are not doing their job. The property management responded and said something about one person's clean is not another's...
Deana C.
Se hospedó 3 noches en febrero de 2025