4/10 Poor
AnnaLea M.
Jun 24, 2025
Disliked: Cleanliness
2 star review
This property was a complete let down and here’s why. 1. When arriving you are greeted with parking fees! Parking is not included in the price! 20 per car per day. I was not the only individual upset with this either, we had several families arguing about this as well. 2. The place was not clean!! We walked around with our shoes off and our feet were completely black, so we wore shoes for the remaining of the time. Our “freshly cleaned tub” had sand still in it from the guest before us. 3. The complex was not kept up. The first day we got there someone had pooped in the pool and it stayed in the pool for hours. (Picture included) 4. The code we were given for the beach access was incorrect. I went out early the first morning to walk to beach and watch the sunrise and had to wait to finally flag down a worker to let me in. I waited for 30 mins for a worker. 5. The outdoor furniture was either broken, cracked, rotten, filthy, or flimsy!! Sitting on the balcony is something everyone wants to do, at least provide fitting furniture. 6. Someone broke part of a charger into the outlet and nothing was ever done to fix it. Thankfully we say this before my 2 year old daughter was electrocuted by a live outlet. (Picture included) 7. You also hidden fees as well- cleaning fee, host fee, armband fee, and even a laundering fee. If I’m going to pay for a cleaning fee, I expect it to be clean! 8. Unfortunately the “lazy river” was extremely small. Not big enough for 10 people.
AnnaLea M.
Stayed 3 nights in Jun 2025