Close to airport
Within a 10-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and El Obelisco. Embassy of Canada and Oakland Mall are also within 2 miles (3 km).
A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and a communal living room. Families will appreciate the onsite laundry facilities and supervised childcare. Business travelers can take advantage of the business center.
Free WiFi, LCD TVs
In addition to LCD TVs with cable channels, the 116 guestrooms offer free WiFi and rainfall showerheads. Other amenities include down comforters, free local calls, and free bottled water. Housekeeping is available once per stay.
Aug 21, 2019 by Sthephany C.
Thank you for your comments! it is so good to know that you had a great experience. Come back soon, best regards!
Jul 1, 2017 by claudia
Dear Mr. Armando. Thank you very much for your score and comments. We are glad to learn you enjoyed your stay with us. We will take action on your comments regarding the stationary, TV directory and maid service. Thank you for taking the time to addressed these issues that will help us give a better service.
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Biltmore Guatemala. You'll have access to the health club at a partner property. This 3.5-star Guatemala City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.