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Hotel Balcón del Cielo

3.0 star property
3-star hotel near Union Garden

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Photo gallery for Hotel Balcón del Cielo

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Rainfall showerhead, free toiletries, hair dryer, towels
Room, 1 Double Bed, Balcony, City View | View from room
Lobby
Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000
  • Juarez Theater
    ‪3 min walk‬
  • Union Garden
    ‪3 min walk‬
  • Alley of the Kiss
    ‪5 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Queen Beds, Balcony, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds, Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Guanajuato

Zona Centro stay.With a stay at this Zona Centro hotel, you'll be steps from Guanajuato Funicular and Juarez Theater. Union Garden and Alley of the Kiss are also within half a mile (1 km).

What's nearby

  • Juarez Theater - 3 min walk - 0.2 miles
  • Union Garden - 3 min walk - 0.2 miles
  • Alley of the Kiss - 5 min walk - 0.3 miles
  • University of Guanajuato - 5 min walk - 0.3 miles
  • Mummies Museum - 3 min drive - 1.5 miles

Getting around

  • Bajío Intl. Airport (BJX) - 27 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Trattoria Ristorante Italiano - ‬8 min walk
  • ‪Don Olé Karaoke Bar - ‬7 min walk
  • ‪Bora Bora - ‬8 min walk
  • ‪Restaurante "Casa Colorada - ‬10 min walk

About this property

Hotel Balcón del Cielo

3-star hotel near Union Garden
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Balcón del Cielo. Parking is available for a fee.

This 3-star Guanajuato hotel is smoke free.

  • 27 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Dining venue
Hotel Balcón del Cielo offers 27 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include rainfall showerheads. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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The price is $69
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (MXN 200 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Uncovered self parking fee: MXN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

How close is Hotel Balcón del Cielo to the airport?

Hotel Balcón del Cielo is 18.1 mi (27-min drive) away from the Bajío Intl. Airport (BJX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Balcón del Cielo?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Balcón del Cielo on Jun 18, 2025 start from $75.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Balcón del Cielo have an airport shuttle?

Airport shuttle services are not available at Hotel Balcón del Cielo.

Does Hotel Balcón del Cielo offer free breakfast?

Free breakfast isn’t provided at Hotel Balcón del Cielo, but buffet breakfast is offered for a fee of MXN 350 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Balcón del Cielo?

No, there is no casino at this hotel.

What time is check-in at Hotel Balcón del Cielo?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Balcón del Cielo?

Free parking is not available at this hotel. Self parking is available for MXN 200 per night.

Does Hotel Balcón del Cielo have a pool?

Hotel Balcón del Cielo does not have a pool.

Does Hotel Balcón del Cielo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Balcón del Cielo have a spa?

There are no spa services available at this hotel.

How close is Hotel Balcón del Cielo to downtown Guanajuato?

Hotel Balcón del Cielo is 0.4 mi away from Guanajuato.

Hotel Balcón del Cielo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 169 reviews
Rating 8 - Good. 43 out of 169 reviews
Rating 6 - Okay. 11 out of 169 reviews
Rating 4 - Poor. 5 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 4 nights in Oct 2024

10/10 Excellent

Siavash

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff members were very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

cesar joel, saint sacrement

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
Stayed 1 night in Jan 2025

4/10 Poor

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower water I couldn’t control it. The staff lied about the sliding door wasn’t a let to lock because of security reason. What about my security? Small rooms, really hard mattress. No parking included you have to pay extra for parking, they give you a small discount. You have to park your car really far away and lonely place. There is a lot of stairs if you travel with kids or elderly it’s an inconvenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wei

Stayed 3 nights in Dec 2024

8/10 Good

Armando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Stayed 6 nights in Nov 2024

8/10 Good

Thomas

Traveled with partner
Liked: Property conditions & facilities
Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Stayed 2 nights in Nov 2024

8/10 Good

Rosalio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Erika Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Guanajuato

Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We really like it
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose L

Stayed 1 night in May 2024

10/10 Excellent

gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i had only had view of half the city..and it was not the half that could see downtown
Stayed 1 night in Apr 2024

10/10 Excellent

MIRNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
Stayed 1 night in Dec 2023

10/10 Excellent

toshihide

Stayed 2 nights in Nov 2023

10/10 Excellent

Bernardino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Margarita

Stayed 1 night in Sep 2023

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice clean rooms but so worth it with the beautiful view!
Stayed 3 nights in Sep 2023

10/10 Excellent

Noriyuki

Stayed 1 night in Sep 2023

6/10 Okay

Aaron

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.

10/10 Excellent

Priscilla, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again
Stayed 1 night in Aug 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto que estaba muy accesible y el personal muy atento. Limpieza y comodidad excelente.
Stayed 1 night in Mar 2023