"One of the towels was dirty And the sheet from bed was little dirty too air conditioning was liking other than that everything is good " More
Central Zapopan getaway
You'll be steps from Plaza del Sol and within a 10-minute walk of Majestic Casino with a stay at this Zona Expo hotel. Also, Galleries Theater is within half a mile (1 km) and Expo Guadalajara is within 2 miles (3 km).
Multiple dining options
This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center and WiFi in public areas. A bar/lounge, a 24-hour front desk, and a hair salon are also provided.
Feb 8, 2022 by Patricia
Thank you for your feedback and preference Cordially, Patricia Chapman
Dec 1, 2021 by Patricia
Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at Presidente InterContinental Guadalajara. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Cordially Patricia Chapman
Jul 20, 2019 by Patricia Chapman, General Manager
Dear Juan, Thank you for your recent review regarding your experience at our hotel during your visit to Guadalajara. We will review the points mentioned above with our staff to take actions and to improve our services and the quality of our product. Thank you for your preference and we look forward to welcome you again in the near future. Sincerely
Feb 7, 2017 by SMC
Dear guest, Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. Thank you for staying with us and we all hope to have an opportunity to serve you again. Sincerely, SMC General Manager
Jan 8, 2016 by SMC
Dear guest, Thank you for the great review! We are pleased to know that we have met your expectations. At Presidente InterContinental Guadalajara, we strive to provide our guests the best and consistent services possible. We are happy to know that we have achieved our goal and it will be a pleasure to share your comments with all our staff. We sincerely hope to welcoming back again in the soonest future. Regards, SMC General Manager
Presidente InterContinental Guadalajara, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Presidente InterContinental Guadalajara, an IHG Hotel. Parking is available for a fee. This 4-star Zapopan hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
Presidente InterContinental Guadalajara, an IHG Hotel offers 423 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Presidente InterContinental Guadalajara, an IHG Hotel has 2 restaurants serving breakfast only.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.