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"Internet service is weak, it was bearely usable and sometimes we could not connect to the WiFi signal. " More

By a verified traveler on Mon 04 Mar 2019

Hotel Description

3-star hotel near Lake Chapala

Near the airport

Stay at this Ajijic hotel and you'll be within half a mile (1 km) of Lake Chapala and 2 miles (3 km) of Church of Ajijic. Tobolandia and Ajijic Malecon are also within 2 miles (3 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, an outdoor tennis court, and a restaurant. Enjoy the spa tub and perks like free self parking and free WiFi. There's a poolside bar on site, and laundry facilities and free newspapers are also provided.

Free WiFi, cable TV

In addition to TVs with cable channels, the 85 guestrooms offer free WiFi and room service. Other amenities include free local calls, free bottled water, and ceiling fans.

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Real de Chapala ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Real de Chapala

Everyone (3)
2 out of 5
Nice and clean rooms. Lake right outside hotel. Lots of mosquitoes

Posted by on Aug 25, 2019

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Comment from Hotel Management

Sep 11, 2019 by Reservaciones

Hello, Thank you for your comments, have a nice day! :)

3 out of 5
Internet service is weak, it was bearely usable and sometimes we could not connect to the WiFi signal.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 4, 2019 by Tania Monsivais

Thank you for your comments, they are very important to us, to can provide a good service. Have a nice day! :)

5 out of 5

Lovely setting

Pros: The view of the lake and mountains. The beds were great
Cons: It would be great if they added air conditioning, hot in room , even though cool outside - no cross ventilation.
Location: At the end of town so it is more quiet than in the middle of town.
Beautiful hotel with view of the lake. Very friendly staff and lovely restaurant with view of the lake.

Posted by on Sep 5, 2016

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About the Hotel Real de Chapala

Location Paseo del Prado 20, Ajijic, JAL 45920

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Shuttle services

Property Features

Hotel Real de Chapala offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Real de Chapala. Free self parking is available. This 3-star Ajijic hotel is smoke free.

  • 85 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Don Miguel Hidalgo y Costilla Intl. Airport (GDL) (37.7 km / 23.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Real de Chapala offers 85 accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350.0 per night.
  • Cribs (infant beds) are available for MXN 350.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Real de Chapala

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Cash Deposit Required
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 80 and MXN 200 for adults, MXN 80 and MXN 200 for children (approximately)
  • Airport shuttle fee per child: MXN $400
  • Crib (infant bed) fee: MXN 350.0 per day
  • Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Real Chapala
  • Hotel Real de Chapala
  • Real de Chapala
  • Real De Chapala Ajijic
  • Real De Chapala Hotel Ajijic
  • Hotel Real Chapala Ajijic
  • Real Chapala Ajijic
  • Real Chapala
  • Hotel Real de Chapala Hotel
  • Hotel Real de Chapala Ajijic
  • Hotel Real de Chapala Hotel Ajijic

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.