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4.3 out of 5

"Love the service everybody was super nice and helpful. Love the place. " More

By a verified traveler on Sat 27 Jul 2019

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Hotel Description

3-star Colonial hotel near Guadalajara Cathedral

City center stay

A stay at this Downtown Guadalajara hotel places you within half a mile (1 km) of Guadalajara Cathedral and 2 miles (3 km) of Parque Agua Azul. US Consulate General Guadalajara and Avienda Chapultepec are also within 2 miles (3 km).

Restaurant, bar/lounge

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. You'll appreciate the area shuttle, terrace, and limo/town car service.

Free WiFi, digital TV

Along with free WiFi, the 65 guestrooms offer room service and digital TV. Ceiling fans, safes, and showers are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$28* Per night/room Jan 23 - Jan 24

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Frances ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Frances

Everyone (3) Family (2)
5 out of 5
Love the service everybody was super nice and helpful. Love the place.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 31, 2019 by HOTEL FRANCÉS

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Good location near everything in the historic center. Easy to get around. Old hotel. No airconditioning. Fine for 2-3 days.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jul 31, 2019 by HOTEL FRANCÉS

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Nice historic hotel

Pros: Location of hotel is excellent.
Cons: The restaurant was good but could be better. We were on second floor and there were about 60 steps to climb. The elevator was old.
Location: Close to Tapatio Tour buses
We enjoyed our stay here in the heart of Guadalajara.

Posted by on Dec 13, 2015

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4 out of 5

Great location in the heart of Guadalajara

Pros: Everything
Cons: WiFi
Central location in centro historico -walking distance to mercado San Juan de Dios, central square, la Fuente cantina, 9 esquinas, and other downtown attractions. -fantastic value...clean, and accommodating. Even though my parents are from Guadalajara we were kinda skeptical of the location at first beacause we havent been to Guadalajara for almost 25yrs so everything has changed plus we didnt travel due to the media given a bad image to Mexico. So, if you are reading this and you have doubts into traveling into Guadalajara, dont worry you are safe in Guadalajara just stay away from places that you dont know. My advice if your planning to go to Guadalajara you should stay In this hotel, is not your 5 typical start hotel but the location is perfect, also if you wanna go to places like tlaquepaque, zapopan or tonala theres buses like 2 blocks from the Hotel that would take you anywhere in Guadalajara, make sure you take the Blue bus which is for tourist they charge like 12 pesos which is a $1.25 very nice and comfortable. Also the location is very secure they have cops and marines making sure the tourist are safe plus people are very nice and most of them speak basic english. The only issue I had with this Hotel was the internet I had hard time connecting the internet, but other than that everything was perfect. Im definitely coming back in the next months

Posted by on Jul 15, 2014

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This Colonial Guadalajara hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 1610
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Plaza Universidad Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport drop-off and area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Frances offers 65 accommodations with safes and complimentary toiletries. Televisions come with digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8 AM to noon.

El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Frances

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Eurocard, Barclaycard, and Preferential Card. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • One child stays free
  • Noise-free rooms not guaranteed
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 100 for adults and MXN 100 for children (approximately)
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frances Guadalajara
  • Frances Hotel
  • Hotel Frances
  • Hotel Frances Guadalajara
  • Frances Hotel Guadalajara
  • Hotel Frances Hotel
  • Hotel Frances Guadalajara
  • Hotel Frances Hotel Guadalajara

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.