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Hard Rock Hotel Guadalajara

4.0 star property
4-star spa hotel near Minerva Roundabout, connected to a shopping center

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Property video
Buffet
Property entrance
Lobby

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Spa

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Minerva Roundabout
    ‪3 min drive‬
  • Expo Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

Deluxe Room (Double Rock Royalty)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.6 out of 10
Good
(5 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.6 out of 10
Exceptional
(29 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(16 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(105 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Rock - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(40 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (Amplified - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Zapopan

Close to shopping.You'll find Minerva Roundabout and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).

What's nearby

  • US Consulate General Guadalajara - 3 min drive - 1.7 miles
  • Minerva Roundabout - 3 min drive - 1.9 miles
  • Plaza del Sol - 4 min drive - 2.4 miles
  • Expo Guadalajara - 4 min drive - 2.4 miles
  • Basilica de Zapopan - 10 min drive - 5.2 miles

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

4-star spa hotel near Minerva Roundabout, connected to a shopping center
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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Aug 18 - Aug 19
Total includes taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

How close is Hard Rock Hotel Guadalajara to the airport?

Hard Rock Hotel Guadalajara is 15 mi (35-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Aug 1, 2025 start from $113.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Guadalajara have an airport shuttle?

Hard Rock Hotel Guadalajara offers a shuttle from the hotel to the airport 24 hours a day, at scheduled times, for a charge of MXN 650 per vehicle.

Does Hard Rock Hotel Guadalajara offer free breakfast?

Free breakfast isn’t provided at Hard Rock Hotel Guadalajara, but buffet breakfast is offered for a fee of MXN 340 for adults and MXN 150 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel Guadalajara?

No, there is no casino at this hotel, but Majestic Casino (5-min drive) is nearby.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hard Rock Hotel Guadalajara?

Free parking is not available at this hotel. Self parking is available for MXN 60 per day, and valet parking for MXN 60 per day.

Does Hard Rock Hotel Guadalajara have a pool?

Hard Rock Hotel Guadalajara features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does Hard Rock Hotel Guadalajara have a restaurant?

Hard Rock Hotel Guadalajara is home to Sessions, which features international cuisine.

Does Hard Rock Hotel Guadalajara have a spa?

This hotel has a spa, which features body scrubs, hot stone massages, and aromatherapy.

How close is Hard Rock Hotel Guadalajara to downtown Zapopan?

Hard Rock Hotel Guadalajara is 0.3 mi away from Zapopan.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1627 out of 2338 reviews
Rating 8 - Good. 364 out of 2338 reviews
Rating 6 - Okay. 185 out of 2338 reviews
Rating 4 - Poor. 91 out of 2338 reviews
Rating 2 - Terrible. 71 out of 2338 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan, Humble

Liked: Cleanliness, amenities, property conditions & facilities
Stay here when rooms are available. Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan, Humble

Liked: Cleanliness, amenities, property conditions & facilities
Hard Rock Hotel Guadalajara is always the best option for the value. Staff friendly, 24 hour room service, music, and location are worthy of 5 stars.
Stayed 1 night in Jun 2025

8/10 Good

ADRIANA, Olivehurst

The stay was nice. The room was very clean. The service was great. Everyone was very polite. However,Only one elevator was in use, and that made it very hard and quite a wait
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

10/10 Excellent

pamela

Stayed 5 nights in Apr 2025

10/10 Excellent

Rene, El Paso

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2025

2/10 Terrible

Mariana

My things got stolen when the bell boy dissapeard
Stayed 2 nights in Apr 2025

10/10 Excellent

Vila

Stayed 1 night in Apr 2025

8/10 Good

Jazmin, Pico Rivera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in GDL for a wedding and selected to stay at the Hard Rock Friday- Monday. We thoroughly enjoyed the friendliness, drinks and spacious rooms. While there are lots of dining options on the property they were not impressive or worth the price tag.
Stayed 3 nights in Apr 2025

10/10 Excellent

Berenice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again. Friendly staff and safe area!
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location staff very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

fernando, Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool. Trendy
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramiro Loza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as crowded, feels private
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff is very helpful and tend to all your needs
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Stayed 1 night in Apr 2025

2/10 Terrible

Mariana

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and rooms perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

Nick

Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and beautiful rooms. Needs some attention to detail but overall a great experience! Can’t say enough about the hospitality. Genuinely kind and helpful.
Stayed 5 nights in Apr 2025

6/10 Okay

Zsuzsanna, DONCASTER

Business traveler
Liked: Cleanliness
This was my first time at the HR Hotel chain. At Check in i got a free upgrade from twin bed room to 1 queen size room. My new room was 2nd floor opposite to the elevator, so i was not impressed about that. There must be a train line next to the hotel as all night i could hear the train horn going which was pretty annoying. Breakfast is okey, but i was expecting bigger variety food. i tried the pool on the roof top. it has limited seating area and the pool PVC material is coming away at the edge. The hot tub in my bedroom didnt work, the plug would not stay so could not fill the tub up. So this small little annoying things but the service was spot on and everybody was lovely. Not sure if i would like to go back again even though i am going back to GDL soon for 2 more weeks.
Stayed 2 nights in Apr 2025

10/10 Excellent

Saul

Stayed 2 nights in Apr 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice experience at the Hard Rock. I really liked that they have live music in the lobby, the restaurant and the brewery. Convenient to have a night cap on the premises. We did have a bad experience with room service since the food arrive at room temperature and the potatoes were cold, almost as if they had just taken them out of the fridge. We were not able to eat them. Food in general was mediocre.
Stayed 3 nights in Apr 2025