"Beautiful hotel nice staff and super friendly people " More
Close to shopping
You'll find La Minerva and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).
Full-service spa, dining
A full-service spa, an outdoor pool, and a restaurant are all featured at this Beaux Arts hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.
Dec 16, 2021 by Daniel Brambila - Ecommerce Manager
Dear Georgina! Thank you for choosing us as your stage during your recently tour in Guadalajara. At Hard Rock Hotel Guadalajara delivering an amplified service is our priority. We are so happy to know that you had a unique and memorable experience and you enjoyed our facilities,
Dec 8, 2021 by Daniel Brambila - Ecommerce Manager
Dear Enrique! Thank you very much for choosing us as your stage during your tour in Guadalajara. We are glad to hear that our rockers delivered an amplified service and that you had a unique and memorable experience. Looking forward to welcome you again to continue rocking!
Jul 20, 2021 by Alma Barrón - Dir. Ventas
Dear Anonymous, Thank you for choosing us as your stage during your recently tour in Guadalajara. At Hard Rock Hotel Guadalajara delivering an amplied service is our priority. We are happy to hear that your stay was unique and memorable. Looking forward to welcome you again! Cordially,
Jul 9, 2021 by Alma Barrón - Dir. Ventas
Dear Anonymous, Thank you for taking the time to share with us your comments about your recently stay. We are sorry to hear that the car rental supplier did not offer a good service. We will inform to their manager your feedback. We hope that you have enjoyed the hotel and our service and that we can see you in a near future.. Cordially,
May 8, 2021 by Alma Barrón - Dir. Ventas
Apreciable Anonymous, Gracias por tomar el tiempo para compartirnos sus comentarios sobre su reciente estancia y habernos seleccionado como su escenario durante su tour por Guadalajara. Para Hard Rock Hotel Guadalajara el brindar un servicio amplificado es parte de nuestro ADN. Esperamos pronto tener la oportunidad de recibirlo nuevamente para seguir rockeando juntos. Cordialmente,
Mar 26, 2021 by Antonio Guzmán - Ecommerce Manager
Apreciable huésped, muchas gracias por elegirnos como tu escenario. Nos complace saber que vibramos juntos al ritmo de la música. Esperamos verle pronto nuevamente. Saludos.
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Hard Rock Hotel Guadalajara. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Beaux Arts Zapopan hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Hard Rock Hotel Guadalajara offers 348 accommodations with MP3 docking stations and safes. A pillow menu is available. 49-inch Smart televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa®. Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hard Rock Hotel Guadalajara offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.