At this Grandville hotel, you'll be within 3 miles (5 km) of RiverTown Crossings Mall and 9 miles (15 km) of Van Andel Arena. Also within 9 miles (15 km) are Downtown Market and Gerald R. Ford Museum.
Renovated in 2018
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-out and free Internet in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.
Free Internet, satellite TV
The 88 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and coffee/tea makers. Free local calls, hair dryers, and ironing boards are also available.
Sep 7, 2020 by Manager
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Aug 9, 2020 by Manager
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Jan 27, 2020 by Manager
Thank you for sharing your experience. We truly appreciate the insight regarding our shower and comments about our property. We hope to see you again and that you will be truly impressed with our continued improvements.
Jan 19, 2020 by Manager
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
Nov 18, 2019 by Manager
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Aug 26, 2019 by Manager
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Aug 5, 2019 by Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Jun 17, 2019 by Manager
Thank you so much for the incredible rating. We look forward to your next visit!
Jun 2, 2019 by Manager
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Jun 2, 2019 by Manager
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. The business-friendly Best Western Plus Grand Castle Inn & Suites Grand Rapids West also features a spa tub, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Best Western Plus Grand Castle Inn & Suites Grand Rapids West was completed in January 2018. This Grandville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free RV, bus, truck parking
Best Western Plus Grand Castle Inn & Suites Grand Rapids West offers 88 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations. This Grandville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Recreational amenities at the hotel include a spa tub.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.