Book Hotels in Goodlands

"I would not recommend this hotel to anyone, but especially not to adults traveling without children. There were bugs in my room that were not cleaned up by housekeeping. My drinking water was not replaced. I only had one towel changed. Mostly it felt like a factory or an assembly line. Staff seemed to shuffle me from one station to another, with few being actually helpful or interested in my questions. Some of the staff were lovely. But they were sadly overshadowed and outnumbered by staff that were outwardly judgmental. I got side eye and spoken to with an undercurrent of disdain and condescension - all with fake smiles and the appearance of helpfulness. For example, around 4pm I asked someone about getting a boxed lunch for the next day. He literally rolled his eyes and said I missed the window, I needed to book that 24 hours in advance and he couldn’t help me anyway because that was the restaurants job. My first night at dinner a DJ appeared around 8pm, a disco ball came down from the ceiling, and colored spot lights started swirling around. Children - most without a parent in sight - appeared and started yelling with joy and running around. When I inquired about other restaurant options that were maybe more low key, without booming dance music, and fewer wild children, I was told with a laugh, a flip of the hair, and evil eyes… but this is a family resort!! For the price point of this hotel, the lack of customer service was unacceptable. "

"wonderful experience"

"Loved my stay here! We were in Mauritius for a week and stayed at 3 different hotels on the East, west, and southern coasts. Grand Baie Veranda was my favorite. The hotel is simply so beautiful from the moment you get into the parking lot. Very clean and the staff are amazing. I will never forget one of the staff members taking the time to clean my wound when I stubbed my big toe walking to dinner. That was so nice. The food is also great and I loved the gift shop. Found reasonably-priced souvenirs to take home with me. The room was great, my only qualm with it is that there are too many light switches. Otherwise, very spacious and well-decorated. Loved waking up to the sound of birds serenading us on the balcony each morning. The hotel and the surrounding area are also pretty lively. Many dining options within walking distance."

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"Outstanding breakfast and dinner. "

"Great property in a fantastic setting. Downside is the food and restaurants with lack of vegetarian food options available."