Book Hotels in Golden Hills, CA

"Clean room nice staff cold water. Easy to find. Near by shopping. Nice area. "

"Very clean and very quiet love it "

"The girl, Dannie, at the front desk, has excellent customer service skills. She should be used as an example for all hotels!"

"Bring shower shoes. That was the nastiest shower Ive been in."

"The picture depicted is not what the lobby looked like. The computer system is old and glitched upon check-in, making the reservation incorrect. After about 10 min, including having to call Hotels.com, the lady refreshed her screen, and the correct reservation populated. The business center consisted of an iPad mounted to a wall and a printer off to the side. Our room was partially updated, but the other parts of the room had not been updated in some time. The flooring was new, mattresses and bedding were new and clean. Floorboards were visibly dirty. The door was not properly sealed and the hallway light shone through. Pillows were small but comfortable. The mattress seemed to be on the firmer side. The fridge and microwave were hidden in the sides of the dresser, which was nice not to see them, and it took up less space inside the room. The coffee was disappointing. They provided prefilled filters that you put inside the coffee maker where you would normally put the grounds. Then you add the water as normal. I ended up with coffee water. It was gross. I had to wait until breakfast opened up to get coffee. The continental breakfast had the average options. The bathroom was clean, except for the baseboards. Newer lighted bathroom mirror. There were cracks/holes in the plastic part of the shower curtain. You could hear through the walls; people waking above you and water running through the pipes. I will stay elsewhere next time. "

"I'm still fighting to get a refund back. Double charged after being instructed to cancel my 3rd party "incorrect" reservation and rebook with the hotel directly. It's been 10 days, filled with emails/phone calls with this terrible booking website ... and I'm now disputing through my bank because it's nothing but wasted time. I literally waited at the hotel front desk while hotel.com customer service "called the hotel front desk to get refund approval". They never called, would come back on the line to say that the front desk agent answered and declined refund, so the charge for a cancellation would stand. I was standing with the front desk agent the entire time and no one called-- they just lie. Use a different booking site or call the hotel directly to save yourself money and wasted hours of your life."