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4.2 out of 5

"Smaller hotel in Sevierville/Pigeon Forge TN. We LOVED it and will definitely return here when back in the area. Family like atmosphere, superb hospi ... " More

By a verified traveler on Fri 16 Nov 2018

Hotel Description

Hotel near Titanic Museum in Sevierville

In Sevierville

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Tanger Outlets and within 2 miles (3 km) of Titanic Museum. WonderWorks and Hollywood Wax Museum are also within 2 miles (3 km).

Renovated in 2017

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Free self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 88 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with satellite channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$154* Per night/room Aug 4 - Aug 5

Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Lodge at Five Oaks ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Lodge at Five Oaks

Everyone (5)
4 out of 5

Posted by on Jan 31, 2021

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4 out of 5

Posted by on Jan 16, 2021

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5 out of 5
Smaller hotel in Sevierville/Pigeon Forge TN. We LOVED it and will definitely return here when back in the area. Family like atmosphere, superb hospitality, and conveniently located. It is not fancy/plush if that is what you desire, but it was perfection for us. Has great breakfast included, and there is a fantastic restaurant next door for lunch and dinner.

Posted by , from Pensacola, FL on Nov 16, 2018

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4 out of 5

Reservation desk staff very unkind & unhelpful.

Pros: Clean and comfortable. Very good location.
Cons: Breakfast area, mattresses were extremely soft.
Location: Great location, most everything within 2-8 miles.
Although my confirmation showed a room with balcony, reservation staff stated balcony rooms only available if booked through the hotel. Staff refused to consider the confirmation info. and were unwilling to honor the confirmation. There were several rooms with balconies that sat empty the 2 days we were there. The breakfast area is unbelievably small, would never be able to find a seat. Awkward to get even a cup of coffee it was so cramped.

Posted by , from Winston Salem, NC on Aug 1, 2016

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5 out of 5

Car show weekend

Had a great time! Lots of cars at show and lining main strip. Beautiful area with friendly people. Many entertainment options. The Old Mill is a must for dinner. More food than you can possibly eat.

Posted by on Sep 15, 2015

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1 out of 5

If they tell you it's a suite check first.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
Hubby and I decided on a quick trip. We got up to the Five Oaks area of Sevierville TN and got a room at the Fairfield Inn & Suites. It was suppose to be a king suite with fireplace and in room hot tub/ jacuzzi . It was getting late so we didn't even go up to the room once we checked in, we went out to eat. When we got back, probably well after 10:30pm, and went up to the room it was no suite at all by my deffination but your basic room with a king bed , fireplace, and hot tub. According to management they consider it a suite. A suite should have multiple rooms. I was at least expecting a seperate siting area. The cost was $150. with taxes. I can get the same room most any day nearby for $80. I was disappointed with what we got for the price. Also the bathroom was so small that you had to go in, stand between the toilet and tub, then shut the door and our room was out near the busy road so we heard traffic noise all night. Other than that the room was clean , the bed felt great, and the staff was friendly. We didn't even try to eat breakfast there. I doubt we'll ever go back there.

Posted by , from TN on Aug 29, 2012

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3 out of 5

Fair to Average.....

Beds were too soft, mattresses seemed to need replaced. Don't be fooled by "balcony" if you on the first floor - not very appealing. Breakfast area was too small for the amount of guests. Room was clean, staff was friendly - just not worth the price paid.

Posted by on Aug 4, 2012

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5 out of 5

hotel made me feel welcome

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: hear next room when water was turned on
hotel room was exactly as advertised, clean neat private. staff very nice and acommadating. would use again and recommend to others. a little pricey but we did go during holiday. we could hear when room next door turned their water on.

Posted by on Jun 2, 2012

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3 out of 5

A good time

Pros: Free breakfast, Close restaurants, Free Internet
I like that everything was close! The picture on the web made look like it was way out in the country!

Posted by , from Indiana on Apr 4, 2012

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3 out of 5

This hotel is close to all the attractions!!!

Pros: Close restaurants
Cons: Poor breakfast
It was very close to all the attractions. The workers at the hotel was very friendly. The only thing I did not like was the breakfast they offered. It was not that great!!!It would have been nice if to if they would have had a computer in the lobby for travelers who do not carry a laptop.

Posted by , from terre haute, in on Apr 10, 2011

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About the The Lodge at Five Oaks

Location 1650 Parkway, Sevierville, TN 37862

Property Features

There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The Lodge at Five Oaks offers its guests a seasonal outdoor pool, a waterslide, and a fitness center. The business-friendly The Lodge at Five Oaks also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Self parking is free. A complete renovation of The Lodge at Five Oaks was completed in September 2017. This Sevierville hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • Built in 1994
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (54.1 km / 33.6 mi)
  • Parking: Free self parking

Room Amenities

The Lodge at Five Oaks offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch Smart televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Pillowtop beds
  • Smart television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a waterslide, a fitness center, and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays

Hotel Names

  • Fairfield Inn Pigeon Forge
  • Fairfield Inn Pigeon Forge Hotel
  • Fairfield Inn Pigeon Forge Hotel Sevierville
  • Fairfield Inn Pigeon Forge Sevierville
  • Pigeon Forge Fairfield Inn
  • Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
  • Fairfield Inn And Suites Pigeon Forge
  • Fairfield Pigeon Forge
  • Fairfield Inn Sevierville
  • Fairfield Pigeon Forge Sevierville
  • Lodge Five Oaks Sevierville
  • Five Oaks Sevierville
  • The Lodge at Five Oaks Hotel
  • The Lodge at Five Oaks Sevierville
  • The Lodge at Five Oaks Hotel Sevierville

You should know

  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Lodge at Five Oaks.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.