Book Hotels in Garza

"Upon arrival, the front desk was disorganized and not customer service oriented. We were simply asked for a $200 security deposit with no explanation of hotel amenities—no Wi-Fi details, brochure, or map. The hotel appears poorly managed and understaffed, and some staff members do not speak English.When we were escorted to our room, we immediately noticed issues. The bar fridge was not stocked, and the floors were still dirty from previous guests. We had booked an ocean view room, but the view was extremely limited—this should honestly be labeled as a “partial ocean view,” as the advertising is misleading.While the resort itself is small, quiet, and the property is visually nice with beautiful sunsets, the room had serious cleanliness and maintenance problems. The towels were dirty, yellowed, ripped, and had makeup stains. The glasses had visible lipstick marks. The sliding door did not close properly, leaving a gap that allowed bugs inside. The blackout curtain initially didn’t work, and once fixed, we saw it was heavily stained and possibly moldy. Although we reported these issues right away, it was disappointing that the room had not been properly cleaned to begin with. We were also locked out of our room multiple times due to malfunctioning key cards (the door lock batteries had to be replaced). The safe didn’t work and required maintenance to reset it. Towels were not replaced daily, and the shower had low pressure with barely warm water. "

"Exc"

"The room was wonderful and bright. The staff did an amazing job at cleaning it and keeping it fresh. the entirety of the gilded iguana staff was kind and helpful. the breakfast was delicious and there was a variety of good eat options. the whole resort was well air conditioned and we never felt hot for a second while in our room. The kids club is amazing and the pool is pristine and the perfect temperature. and it is only a five minute walk away from a stunning beach. i definitely recommend the gilded iguana."

"Everything was just perfect!"

"The place is only a couple minute walk to Samara Beach and about a 4 minute drive to Carillo Beach. Both are fantastic! The staff here are amazing and go above and beyond to make you feel welcome and help you select some great adventures without getting ripped off. The food is top notch (and reasonably priced). Other restaurants are nearby too. The pool is small, but adequate to take a dip. The room was clean, and the A/C was great. There was a lot of room (we stayed in the King Suite The wifi was accessible everywhere on property, making staying connected to home and sharing our adventures on social easy. It also feels very private. The only downside comes down to preference. The bed was hard as a rock. If you like a firm bed, then perfect. We like medium firm. Maybe they would've had a mattress topper if we asked. But we persevered. Otherwise, for the price, this is an amazing find."

"Very cool place. Unique and beautiful. My kids loved the pool area, the pool table and swings chairs. Beds were very comfortable and the coffee machine with coffee at the hut was a nice surprise "