2/10 Terrible
AMY W.
Jul 23, 2023
Disliked: Cleanliness
INFESTED & FILTHY!!!
I chose this property because VRBO had flagged it as a Premier Host property. I don't know what the criteria is for that, but I was terribly misled! The A/C barely worked in the master bedroom. Condensation was dripping out of vent onto the bed when we arrived at night. It was blowing mildly cool air but the rest of the house was cold so there was definitely a problem. Sleeping was very uncomfortable. Cleanliness about a 1.5/10. Surfaces were clean when we arrived-- no trash, beds were made with presumably clean sheets. Upon further inspection though, this place was FILTHY! The kitchen is infested w/ants & I saw roaches in the kitchen at night more than once. There are roach droppings on the window sills. Every other surface has YEARS of grime on it... baseboards, blinds, spills on the walls. Even the ceilings have splatters & chunks of something on them, almost in every room. We were afraid to touch ANYTHING! The oven had a major spill in it & when I cooked in it, the burn off filled the kitchen with smoke for at least an hour. The couches are filthy & stained & we were afraid to sit on them. There were 5 full bags of garbage in the backyard by the fence. This property has been managed very poorly & I regretted reserving such a long stay. I emailed the local rep for the property mgmt co whose card is in the kitchen about the A/C, but he has still never answered me. I contacted Vacasa Mgmt corporate & they refunded my final day so I could book a hotel. Worst experience EVER!
AMY W.
Stayed 5 nights in Jul 2023