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"The only complain that í have is that we got in the hotel at 3-15, and they have us our room at 4-20. " More

By a verified traveler on Sun 01 Apr 2018

Hotel Description

3.5-star beachfront hotel near Port of Galveston (Galveston Wharves)

On the beach

At this Galveston hotel, you'll be within half a mile (1 km) of Galveston Island Convention Center and 3 miles (5 km) of Galveston Island Historic Pleasure Pier. Galveston Schlitterbahn Waterpark and Moody Gardens are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and unwind at the swim-up bar and bar/lounge.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 239 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include MP3 docks, 24-hour room service, and premium bedding.

Hilton Galveston Island Resort ratings based on 83 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Galveston Island Resort

Everyone (25) Couples (2) Family (5)
3 out of 5
I did not appreciate the service guy coming at me with an attitude when I was trying to explain why my kids were in the 21 and up area like other kids were. He was rude to my kids and to me. I also was mislead on beach view because it was more a partial beach view if any being on the 3rd floor and chairs facing the building. The cable tv was out of date and not easily accessible for children nor did the property offer any family events. The water pressure was low and the sand from the ocean did not drain when the kids or I showered.

Posted by on May 31, 2019

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5 out of 5
Most everything was very nice but the safe in my room(414) would not work and the thermostat on the wall for the AC was hanging Other than that, we had adjoining rooms which worked out great for my family and we had a great stay.

Posted by on May 24, 2019

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5 out of 5
Exceptional for the price. Property was clean and staff very helpful,

Posted by on May 13, 2019

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3 out of 5
I liked the pool open late hours so you can still enjoy the swimming after hour.... nice hotel overall... Disappointed...i stayed on the first floor room 122, the bathroom has no ventilation, no fan, so I had to keep the door open to use it otherwise it's very smell and the mirror was blurred due to the steam from hot shower... I told the housekeeping , she was very nice to give me the air fresher, but it's still smell...she told me tried to open the window, but it did not work and since the room was facing the parking lot.... i assumed it's not safe to open anyway... i went to front desk, i complained and they said sorry, all room were booked. they could not exchange me to different room....not worth for $179 per night plus tax and parking... turned out to $447 for 2 nights.

Posted by , from Simi, CA on Mar 26, 2019

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4 out of 5

Posted by on Mar 21, 2019

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2 out of 5
In my reservation it said free parking and I got charged ! Elevators weren’t working so well . Cold room ! Sugar packets with coffee maker we’re really hard seem they don’t check them . No continental breakfast or coffee . Just seems that a place like this would have more accommodations for families. I stayed at la Quinta and got more for the price! Here it’s all about the Benjamin’s!! Won’t stay at Hilton anymore!

Posted by on Mar 18, 2019

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1 out of 5
Staff was very rude! Room not as promised! Parking was horrible.

Posted by on Feb 17, 2019

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5 out of 5

Posted by on Dec 28, 2018

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2 out of 5
Moved rooms once. Bathrooms dirty and had mold. Mattresses very uncomfortable. Pool area dirty. Staff not helpful and valet guy didn't put our key in the car and we left without it...a/c had no vent in bathroom it was like a sauna. Would not stay here again too much wrong all around☹️

Posted by , from Dallas, TX on Aug 7, 2018

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4 out of 5
The only complain that í have is that we got in the hotel at 3-15, and they have us our room at 4-20.

Posted by , from Texas on Apr 1, 2018

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About the Hilton Galveston Island Resort

Location 5400 Seawall Blvd, Galveston, TX 77551

Property Features

As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and karaoke are also featured at the business-friendly Hilton Galveston Island Resort. For a fee, parking is available.

  • 239 guestrooms or units
  • 16 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1985
  • Dining venue
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (66.2 km / 41.2 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hilton Galveston Island Resort offers 239 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Galveston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Palm Court - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Self parking fee: USD 8.00 per night
  • Valet parking fee: USD 15 per night (in/out privileges)
  • Extended parking fee: USD 40.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galveston Hilton Resort
  • Galveston Island Hilton Resort
  • Hilton Galveston Island
  • Hilton Galveston Island Resort
  • Hilton Galveston Resort
  • Hilton Island Galveston Resort
  • Hilton Island Resort
  • Hilton Island Resort Galveston
  • Hilton Resort Galveston
  • Hilton Resort Galveston Island
  • Hilton Galveston Island Hotel Galveston
  • Galveston Hilton

You should know

  • Hilton Galveston Island Resort offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.