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Grand Hotel Downtown

4.0 star property
4-star Art Deco hotel near Kaiserstrasse

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Photo gallery for Grand Hotel Downtown

Exterior
Check-in/check-out kiosk
Restaurant
32-inch flat-screen TV with satellite channels, TV
Premium bedding, minibar, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪1 min walk‬
  • Main Tower
    ‪11 min walk‬
  • Römerberg
    ‪15 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the neighborhood

Frankfurt

Bahnhofsviertel stay.Within a 10-minute walk of this Bahnhofsviertel hotel, you'll find Kaiserstrasse and English Theatre. Eurotower and Deutsche Bank Twin Towers are also within half a mile (1 km).

What's nearby

  • Kaiserstrasse - 1 min walk - 0.1 miles
  • Frankfurt Opera House - 8 min walk - 0.4 miles
  • Main Tower - 11 min walk - 0.6 miles
  • Frankfurt Trade Fair - 14 min walk - 0.8 miles
  • Römerberg - 15 min walk - 0.8 miles

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪mian - ‬2 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk
  • ‪Frittenwerk - ‬3 min walk

About this property

Grand Hotel Downtown

4-star Art Deco hotel near Kaiserstrasse
Grand Hotel Downtown offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Downtown. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Frankfurt hotel.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 1908
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hotel Downtown offers 65 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, German, Hebrew, Hindi, Romanian, Russian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is DE309483521. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

How close is Grand Hotel Downtown to the airport?

Grand Hotel Downtown is 10.3 mi (23-min drive) away from the Frankfurt Airport (FRA) airport, the closest popular airport to the property.

Does Grand Hotel Downtown have an airport shuttle?

Grand Hotel Downtown offers an airport shuttle 24 hours a day, on request, for a charge of EUR 40 per vehicle, one-way.

Does Grand Hotel Downtown offer free breakfast?

Free breakfast isn’t provided at Grand Hotel Downtown, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Grand Hotel Downtown?

No, there is no casino at this hotel, but Casino Bad Homburg (17-min drive) is nearby.

What time is check-in at Grand Hotel Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Hotel Downtown?

Free parking is not available at this hotel.

Does Grand Hotel Downtown have a pool?

Grand Hotel Downtown does not have a pool.

Does Grand Hotel Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Grand Hotel Downtown have a spa?

Yes, this hotel has a spa.

How close is Grand Hotel Downtown to downtown Frankfurt?

Grand Hotel Downtown is 0.8 mi away from Frankfurt.

Grand Hotel Downtown Reviews

Reviews

6.8
Rating 10 - Excellent. 202 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 239 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 132 out of 1002 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

James, Austin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Liban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Excellent hotel, location and staff!
Stayed 1 night in May 2025

2/10 Terrible

Daisuke

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken light, dirty floor, not hot shower made our travel very hard. Noisy at night and unable to sleep. Smell owful time to time and the room was awkward to me. I understand that terrible environment around the hotel is not changble but these defect was totally not suitable for four stars hotel. Only good point was close enough to train station.
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, room comfort

UPtown Downtown was fantastic

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

The property is walking distance (one block) from the Frankfurter Hauptbahnhof and its connections to the U- and S-Bahn systems, so requiring a car to get around town is not essential. The flooring in front of the elevator on the floor where my room was located is in disrepair; otherwise accommodations were good.
Stayed 2 nights in May 2025

4/10 Poor

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room and the hotel were fine, No Ac and the people on the streets are making noise and doing stuff till 7am
Stayed 2 nights in May 2025

4/10 Poor

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
arrived late after 3 hour train delay & pouring with rain & shocked at surroundings. at first I thought hotel closed & boarded up with unsavoury characters sheltering in alcoves but eventually found front door. check in strange as I normally provide a preprinted label but receptionist insisted I complete the form in handwriting (explaining “you’ve probably noticed it’s a difficult area & I need your handwriting “!). he explained “lift out of action as you’ve been notified” - which I hadn’t- so at age 81 I had to drag suitcases to THIRD floor . I noticed floors on first and second floors in poor repair. this is more like a young people’s hostel than a hotel. However breakfast was of exceptional quality- don’t recommend
Stayed 1 night in Apr 2025

8/10 Good

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is normal. Single room is extremely small, especially bed. If you are tall person, do not book this option. Area around is not very nice. Be aware and be safe at night.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

4/10 Poor

Dominique

Disliked: Cleanliness, amenities, property conditions & facilities
The sector is kind of a redlight, the floors are broken, the rooms are too small, the sextor is so noisy at night. The staff is however, professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurizio Gerardo

Stayed 2 nights in Mar 2025

6/10 Okay

Nawaf

Liked: Cleanliness, staff & service
Wifi wasn’t working in my room for the first night
Stayed 1 night in Feb 2025

10/10 Excellent

Apelete

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Max

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Flemming

Liked: Cleanliness
Disliked: Room comfort
Not as good stay as last time. Only vold water, an not room against Ts aunusstrasse
Stayed 2 nights in Feb 2025

2/10 Terrible

Rizwanullah

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel not 4 stars

First of all when we arrived there was a fire alarm on and emergency fire brigade team was there and everyone leaving the building. Then after sometime we came back and ask for the room early check in around 12:30 which we requested through Hotel.com team but the refused as and ask us for wait. Then we ask tea bags for room but their attitude was too bad and not respect water was too could in the bathroom when asked no response I am very disappointed and embarrassed front of my guests. Which I am not happy
Stayed 1 night in Feb 2025

2/10 Terrible

Kristen

Stayed 2 nights in Feb 2025

6/10 Okay

Batsaikhan

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Stayed 2 nights in Dec 2024

8/10 Good

Anas

Liked: Property conditions & facilities
Disliked: Cleanliness
It is not the greatest that’s not that bad
Stayed 1 night in Dec 2024

2/10 Terrible

Emma

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is not a 4 star as stated. Conditions is very poor. Someone entered our room whilst we were in bed. The location isn’t safe it’s in the centre of the red light district. Even during the day it’s unsafe with lots of people hanging around the street high on drugs. I wouldn’t recommend.
Stayed 3 nights in Dec 2024

8/10 Good

INMACULADA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decepcionante

Para ser un 4 estrellas no está a la altura, habitacion pequeña, desperfectos suelo pasillo por no hablar de la zona rodeado de sexshops y puticlubs, tema q hoteles.com podría indicar...ese tema genera mucho ruido y las ventanas del hotel no están insonorizadas..bastante decepcionante insisto para ser un 4 estrellas
Stayed 3 nights in Dec 2024

4/10 Poor

Jordan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The surrounding area is the red light district of Frankfurt. Leaving the hotel I witnessed a drug deal and got screamed at or approached by beggars every time. I've never felt more unsafe in a city. The hotel itself is okay. The staff are nice enough but there's a serious lack of security at the front desk. For example, our key stopped working so we asked for them to reboot it and they didn't check ID or anything and when our bags were behind the desk and we came to get them they basically just said 'take whatever bags you want' with no way to check who's bag belongs to who. The rooms have the bare minimum amenities and the shower was a bit gross.
Stayed 2 nights in Dec 2024

8/10 Good

Millie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property itself was good. Location is terrible, surrounded by adult buildings, a lot of homeless people and drug addicts
Stayed 2 nights in Dec 2024

10/10 Excellent

Hayette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024