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Aparthotel

Gallery One Private Condos

3.5 star property
3.5-star aparthotel near Fort Lauderdale Beach

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Photo gallery for Gallery One Private Condos

Lobby
Aerial view
Dining
1 bedroom, premium bedding, in-room safe, desk
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning

Explore the area

View in a map
2670 East Sunrise Boulevard, Fort Lauderdale, FL, 33304
  • The Galleria at Fort Lauderdale
    ‪3 min walk‬
  • Fort Lauderdale Beach
    ‪9 min walk‬
  • Las Olas Beach
    ‪3 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪14 min drive‬

Room options

View all photos for 2brm and 2 Bath, Balcony, Partial Canal view (409)

1 bedroom, premium bedding, in-room safe, desk

2brm and 2 Bath, Balcony, Partial Canal view (409)

  • 800 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 1brm King bed with Sofa bed, Balcony, Partial Canal View (1209)

1 bedroom, premium bedding, in-room safe, desk

1brm King bed with Sofa bed, Balcony, Partial Canal View (1209)

  • 650 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1brm King bed with Sofa bed, Balcony, Ocean View (1228)

Flat-screen TV

1brm King bed with Sofa bed, Balcony, Ocean View (1228)

  • 650 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1brm, 2 Queen beds with sofa bed, Balcony Partial Canal View (1003)

1 bedroom, premium bedding, in-room safe, desk

1brm, 2 Queen beds with sofa bed, Balcony Partial Canal View (1003)

  • 700 sq ft
  • Canal view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1brm King > bed with Sofa bed, Balcony, Partial Canal View (907)

Flat-screen TV

1brm King > bed with Sofa bed, Balcony, Partial Canal View (907)

  • 650 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1brm King bed with Sofa bed, Balcony, Ocean View (1122)

1 bedroom, premium bedding, in-room safe, desk

1brm King bed with Sofa bed, Balcony, Ocean View (1122)

  • 650 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1brm, > Queen bed with sofa bed, Kitchen, Ocean view (1026)

1brm, > Queen bed with sofa bed, Kitchen, Ocean view (1026) | 1 bedroom, premium bedding, in-room safe, desk

1brm, > Queen bed with sofa bed, Kitchen, Ocean view (1026)

  • 550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 1brm, 2 Queen beds with sofa bed, Balcony Partial Canal View (703)

1 bedroom, premium bedding, in-room safe, desk

1brm, 2 Queen beds with sofa bed, Balcony Partial Canal View (703)

  • 700 sq ft
  • Canal view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1brm, 2 Queen beds with sofa bed, Balcony, City view ( 517)

1 bedroom, premium bedding, in-room safe, desk

1brm, 2 Queen beds with sofa bed, Balcony, City view ( 517)

  • 700 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1brm, 2 Queen beds with sofa bed, Balcony Partial Canal View (832)

Fridge, microwave, coffee/tea maker

1brm, 2 Queen beds with sofa bed, Balcony Partial Canal View (832)

  • 700 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 1brm King bed with Sofa bed, Balcony, Ocean View (920)

1brm King bed with Sofa bed, Balcony, Ocean View (920) | 1 bedroom, premium bedding, in-room safe, desk

1brm King bed with Sofa bed, Balcony, Ocean View (920)

  • 700 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1brm, > King bed with sofa bed, Balcony, City view (323)

Flat-screen TV

1brm, > King bed with sofa bed, Balcony, City view (323)

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Fort Lauderdale

Seaside stay .A stay at this East Fort Lauderdale aparthotel places you within half a mile (1 km) of Fort Lauderdale Beach and 2 miles (3 km) of Las Olas Beach. The Galleria at Fort Lauderdale and Hugh Taylor Birch State Park are also within half a mile (1 km).
View more Aparthotels in Fort LauderdaleOpens in a new window

What's nearby

  • The Galleria at Fort Lauderdale - 3 min walk - 0.2 miles
  • Fort Lauderdale Beach - 9 min walk - 0.5 miles
  • Las Olas Beach - 3 min drive - 1.5 miles
  • Las Olas Boulevard - 5 min drive - 1.9 miles
  • Bahia Mar Marina - 5 min drive - 2.5 miles

Getting around

  • Fort Lauderdale Station - 16 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 19 min drive

Restaurants

  • ‪Primanti Brothers Pizza Grill - ‬10 min walk
  • ‪Cooper’s Hawk Winery & Restaurant - Ft. Lauderdale – Galleria Mall - ‬9 min walk
  • ‪McSorleys Beach Pub - ‬10 min walk
  • ‪Auntie Anne's - ‬5 min walk
  • ‪Parrot Lounge - ‬9 min walk

About this property

Gallery One Private Condos

3.5-star aparthotel near Fort Lauderdale Beach
Gallery One Private Condos offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Gallery One Private Condos.

This 3.5-star Fort Lauderdale aparthotel is smoke free.

  • 9 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Gallery One Private Condos offers 9 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedroom
  • Premium bedding
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near the ocean
  • On the waterfront

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 units
  • Garden

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and Discover.

Property is also known as

Gallery One Private Condos Condo Fort Lauderdale
Gallery One Private Condos Condo Fort Lauderdale
Gallery One Private Condos Condo
Gallery One Private Condos Fort Lauderdale
Condo Gallery One Private Condos Fort Lauderdale
Fort Lauderdale Gallery One Private Condos Condo
Condo Gallery One Private Condos
Gallery One Private Condos
Gallery One Private Condos Aparthotel
Gallery One Private Condos Fort Lauderdale
Gallery One Private Condos Aparthotel Fort Lauderdale

Frequently asked questions

How close is Gallery One Private Condos to the airport?

Gallery One Private Condos is 7.9 mi (19-min drive) away from the Fort Lauderdale-Hollywood Intl. Airport (FLL) airport, the closest popular airport to the property.

Does Gallery One Private Condos have an airport shuttle?

Airport shuttle services are not available at Gallery One Private Condos.

How close is Gallery One Private Condos to the beach?

This aparthotel is a short 10-minute walk from Fort Lauderdale Beach and 13-minute walk from Fort Lauderdale Dog Beach. Don't forget your sunscreen!

Does Gallery One Private Condos offer free breakfast?

Gallery One Private Condos does not offer free breakfast.

Is there a casino at Gallery One Private Condos?

No, there is no casino at this aparthotel, but The Casino at Dania Beach (15-min drive) and Seminole Classic Casino Hollywood (18-min drive) are nearby.

What time is check-in at Gallery One Private Condos?

Check-in end time: anytime.

Is there free parking at Gallery One Private Condos?

Free parking is not available at this aparthotel.

Does Gallery One Private Condos have a pool?

Gallery One Private Condos features an outdoor pool.

Does Gallery One Private Condos have a restaurant?

Yes, there is a restaurant on site.

Does Gallery One Private Condos have a spa?

There are no spa services available at this aparthotel.

How close is Gallery One Private Condos to downtown Fort Lauderdale?

Gallery One Private Condos is 2 mi away from Fort Lauderdale.

Gallery One Private Condos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 100 reviews
Rating 8 - Good. 28 out of 100 reviews
Rating 6 - Okay. 14 out of 100 reviews
Rating 4 - Poor. 16 out of 100 reviews
Rating 2 - Terrible. 7 out of 100 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward , New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private owner

I booked this and was very reluctant at 1st, however I got the insurance from Expedia in case something went wrong!!! I Loved it, the only issue was I had to valet every time. I would love to book again on my next visit!!!
Stayed 3 nights in Apr 2018

4/10 Poor

Cristina, Panama

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good location bud information during reservation

The hotel was very well located but when I made the reservation I did not notice that the room was privately owned and had no maid service every day. This has never happened to me in Expedia. You should advertise this room through the hotel management so when rented people can get all the benefits of the hotel.
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were to receive parking included & were charged $33 per day. After checking out we discovered they had charged our credit card twice for the parking. We are still trying to solve this issue with the hotel. The rooms are in need of renovation and updating. The hotel didn’t seem too helpful because we booked the room through Expedia instead of directly through them.
Stayed 4 nights in Nov 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Average rooms near to Mall

Pool closed. No internet in rooms. Because it was private condo wi-fi in lobby did not accept our room number. We did use the laundry. Watch out for flooding on the laundry floor. Hotel outside entrance was being cement covered all one morning blowing all over hotel. Difficult to leave hotel untill manager stopoed them. That could have been a health issue because we received NO notice.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

GOOD nice hotel.l LIKED

Is good area.
Stayed 1 night in Jul 2017

2/10 Terrible

sabrina s.

got scamed for parking fees

even though the parking fees were included in my total price, the hotel did not want ti give me the keys unless i paid the parking of 180usd. Tried to get it back from the owner...so far nothing. vrbo and gallery one= last time for me. The service received at the hotel was non existent even for an extra pair of sheets because there was one missing for the kids in the condo. after proposing paying for it the answer was " sorry can't halp you, you are on a private unit". so my kids can freeze!! thanks what a customer service!!!

10/10 Excellent

erica

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay! Nice room!

This was perfect for our family! we had 7 people all together and we still had room for 1 more person. The condo was clean well kept and just comfortable. The only thing was house keeping did not come the whole time of our stay. We were told that if we need something we had to call a different number (which we did not have) I assume the condo was own privately and not by the Hotel its self. so we had to buy our own toilet paper and reuse towels. other than that we had a good time and our stay here was pleasant. well worth it and I would stay here again for sure!!! and the pool was great for the kids!!
Stayed 4 nights in Jun 2017

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total Disappointment and waste of saved money

This was a complete disappointment and truly feel like it ruined our family vacation. Saved for years for this vacation to be so disappointed to have wasted a huge amount of it. We will highly reconsider going thru Hotels.com again. We are truly terrified this experience will happen again. I have never been so disgusted and disappointed. We can never get those 2 weeks back and I feel terrible I put my family thru this. Hotels.com should very much consider removing this rental from their site. I feel terrible for whoever may rent from this place again. and If they want to contact me for more information I will freely give my number. Again, a this was a ruined vacation. Our family saved money for this trip and feel taken advantage of. Bugs everywhere, stains on carpet, Vomit on carpet, sour milk in dishes in cupboard, gum on carpet, beds uncomfortable and had bugs, no house cleaning, vacuum in closet had vomit and sour milk inside it and clogged with it, not enough towels and cloths, personal items from stranger in closet with opened food and alcohol laying around, refrigerator froze the food and ruined it, air conditioned wouldn't work, pullout couch bed was bent and VERY UNCOMFORTABLE, etc.... We were also told there would be free self parking and ended up paying for valet parking which was a huge amount from our savings. Tried to move but could not get a full reimbursement and had to stay. It was awful. Hotel has nothing to do with you at all! Nothing from hotel is included.
Stayed 12 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More Than I Expected

My stay at Gallery One was great. Everything was accommodating and the view was amazing. I got more than I paid for. My only complaint would be if you rent a private owner condo the owner should considering putting a extra roll of tissue in the room. Room sleeps 4 and 1 roll of tissue won't cut it.
Stayed 1 night in Jul 2017

2/10 Terrible

patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not at all matching the Description

The Private Condos at GalleryOne in Fort Lauderdale, Florida, were not at all what we were expecting. First, we called the resort to see if our room might be ready 1 hour early and were told unfortunately not as the condo owners would not allow early check ins. So we waited until our time, and when we arrived we checked in and found out there was a Valet Fee of $35 a day. Not what we expected, but we paid it and went on. We got our room keys, and went to drop off our bags. We were given room 1030 with two queen beds and a balcony. We got to the room and there was mold covering parts of the ceiling as seen in the pictures below. This was unacceptable. We also learned that the two night stay did not include any maid service which was OK and did not include more than one roll of toilet paper and no paper towels for the kitchen. So we continued to look past that and move on with our evening. We left the room and headed down to the pool to relax. We found some chairs and an umbrella for shade and noticed that the pool was in working order but that the hot tub was not working. Again we tried to look past that. The room itself was fine as we had a place to relax, eat, shower, and sleep, but the up keep of the room itself was awful. Oh and by the way, during a shower a little friend came by to greet in the form of a cockroach. Again not acceptable. Would we use these condos again? Probably not. Would we recommend them to someone? No.
Stayed 2 nights in Jul 2017

8/10 Good

Robert, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel but beware of hidden costs

Hotel was excellent with good location. They charge for everything including mandatory valet parking at $35 per day. Internet is also a charge. The room is still a value though as it has everything from kitchenette to separate living room with pullout.
Stayed 1 night in Jun 2017

8/10 Good

Chalmos R.

Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing Stay

No maid service, clean towels or linens, or even toilet paper were furnished after two days; the explanation given by the front desk was that the unit I had booked was "privately owned," although the room contained notices placed near the phone to contact the Doubltree/Hilton front desk should I need anything at all. If it was a private unit, why were these notices posted in the unit at all, and furthermore, why was I not notified by hotels.com this information upon booking? This experience makes me doubt hotels.com's honesty and reliability, and the Doubltree/Hilton hotel's choice to affiliate themselves with a hotel that provides both accommodations under their name and also ones that are "privately-owned," causing much disappointment and confusion on my part during my much-anticipated vacation. Very aggravating situation that marked my stay with frustration.
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Great location and view

We have rented at Gallery One for the past eight years. This last year, we experienced a significant deterioration with the entire hotel. The grounds and elevators were unkept and dirty, trash cans full, front office staff particularly the supervisor needs another job! The halls were dirty, carpets stained throughout the hall ways and smell stuffy. We did not have a housekeeper ever come to our room despite the owner telling us they would send one the next day. Floors and bathrooms were dirty and we had to clean floors ourselves. However, the most disappointing thing is the hotel charges for valet parking! $ 37.00 to valet park. I should have the right to self park , specially at the rate they charge for valet plus tip! We Then we're told by the private owner condos charge differently. The front desk supervisor at the front desk never told us that, she was quick to charge the full amount and was rude!!! Hotel and private condo owner need to be transparent with their customers. What a shame!! This hotel needs a lesson in customer service and get it together!!!
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and clean

spacious room, great view. breakfast not included. bought it anyway and very disappointed.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
We had a bad experience since we got there. we had not been told that the property had a private owner and the hotel would not do anything to make our experience better they would say that they were not responsible for our unit since it had a private owner. Also we had been told that the parking was free and had to pay for it anyways. Also we stayed there for a week and no one came to clean since it was a private unit. The bath tub on the master room was always flooding.
Stayed 7 nights in Jun 2017

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service

No toiletries no cleanings

There hotel was somehow separate from the private condos so we could not get toiletries when we needed them. Room was never cleaned, stayed two nights.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated,dirty,very expensive$5.75 for 16oz coke

Manager was very rude in regards to private condo rentals.
Stayed 1 night in Jun 2017

4/10 Poor

joe, GA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs a lot of work

Hotel staff and valet was very nice, but my room was terrible. Soon as I walked in the kitchen was filled with water from the dishwasher. Bathroom was dirty.
Stayed 1 night in Jun 2017

4/10 Poor

Paula

Disliked: Staff & service, property conditions & facilities

So many better choices in the area!

This property is very dated and is desperate need of some TLC, even though the lobby seemed updated. My unit was old and needed new carpet and paint, to the point where I questioned if it was actually clean. The furniture in the living room was sparse and mismatched and not at all cozy. The couch even made an obnoxious groaning noise when I sat on it. The bed was OK and the view was spectacular. While the shower with glass door was a pleasant surprise, the shower itself needed to be re-grouted and had a ton of mildew. I almost wished I had been wearing flip flops. The breakfast was expensive considering it wasn't very good. The free breakfast at a Hampton is better. Getting a cup of coffee or a bottle of water from the lobby (that I was more than willing to pay for!) was really inconvenient. It seemed like we were bothering the staff members. With so many other choices of hotels in the area, this was a first and a last at this one.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrating Family

the stay was very nice. The condos were exceptional. clean very nice. the waterway everything was excellent.
Stayed 1 night in Jun 2017

10/10 Excellent

claudette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Evening staffed was very rude charge me for every little nickel and dimes thing even charge me to have a package delivered there for work.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Jun 2017

4/10 Poor

Glen

Liked: Room comfort
Disliked: Cleanliness, staff & service

Short of expectations

When I first arrived, It wasn't clear it was the Double Tree condos. The first room they gave me was never cleaned and had un-made beds, dirty dishes & towels, etc... Went to front desk and they said this was a private condo that they couldn't help. However, they (DoubleTree Associates) did their everything they could, they kept looking up phone numbers until I got a hold of someone. Then they gave me a new room. Thought it was nice, then the thermostat for the Air said low battery and wouldn't turn on. Had to take the thermostat apart and take the batteries from the tv remote to get Air working. Then the light bulb over the dinning room table was burnt out. Went in the bathroom and saw mold in the shower. Something a little Tilex would fix. Not what I expected after a long day of travel. Also, they said free parking on my reservation, parking is $33 plus tax.
Stayed 1 night in Jun 2017